All reviews

Rating Breakdown

  • 5
    95% (2,828 ratings)
  • 4
    3% (80 ratings)
  • 3
    1% (18 ratings)
  • 2
    0% (11 ratings)
  • 1
    1% (37 ratings)

Reviews with Text

  • 92% (2,747)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 26, 2024

UpPromote is very convenient. The app alone is already useful, fast, and easy to use. Plus, the customer support is incredible! Thanks to Tommy and other members of the team that makes it outstanding! Great job, everyone.

Using app

21 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 26, 2024

UpPromote is the best affiliate program out there. I couldn't be happier with the program (it's very simple to use but has all the fancy advanced features scaling businesses need), price and especially customer service. Day or night, someone is always there to help. Thank you!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 25, 2024

Fasta and precise support

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 25, 2024

Great app

Store

Eresa

Using app

About 4 hours

Total reviews

3

Average rating

5.0

4 / 5 Share

Aug. 24, 2024

Selina provided great service! All of the support has been really helpful. I'm still trying to understand the tool, but the support is really great.

Using app

12 months

Total reviews

4

Average rating

4.8

Developer Reply

Hi there. This is Stark from UpPromote support. Thank you for sharing your feedback. Since we do have a lot of features, it's understandable that some users struggle a bit at first. We'd love to help you out, so please don't hesitate to reach us via the in-app chat again. We'll be there for you. Cheers!

5 / 5 Share

Aug. 23, 2024

So far so good!

Using app

About 2 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 22, 2024

Gwen is super nice! She helped me answer the commission changing question. Super helpful. Thanks

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 22, 2024

Extremely useful tool, just had a few questions and my customer service agent, Stark, was prompt and beyond helpful. So happy I went with this service!

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 22, 2024

This app is excellent. Barney's support is awesome.

Store

Skence

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 22, 2024

I have been using this app i want to say 2-3 years and just recently started back using it within the last week or so.... It is PERFECT for business owners are looking for affiliates; setup/signup is sooooo EASY and Customer Service is LITERALLY always a click away. Every Rep I have encountered has been knowledgeable with QUICK resoluton. I plan to continue with this app and soon see what the upgraded version can do for my business... DONT SECOND guess this app, even the FREE version is TOP NOTCH!

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind feedback. It means a lot to my team. We will keep improving our system for our valued users like you. If you have any questions or concerns, please feel free reach us anytime via the 24/7 in-app chat support channel. Have a wonderful day, and take care!

5 / 5 Share

Aug. 22, 2024

J'ai eu un chat avec Barney, il a été efficace et très clair dans ses explications. Il n'a pas coupé le chat avant que j'ai le temps de répondre comme sur d'autres applications. Bref, mon problème est réglé et ça fonctionne très bien Merci

Store

Dohrnii

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 21, 2024

I'm not sure about the app yet, just getting it set up. But I can say Selina is the second coming and they should put her in charge of the whole company.

Using app

22 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 21, 2024

GOOD EXPERIENCE

Store

Toplen

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 21, 2024

The service was great, the replies were prompt and accurate, solved my problem perfectly and was able to answer my questions as soon as I had them, thank you so much!I think this program is great!

Store

Herdio

Using app

About 2 years

Total reviews

6

Average rating

4.8

5 / 5 Share

Aug. 20, 2024

I installed the upPromote app to try out the free plan as I'm still in the process of setting up my store and haven't started selling yet. The app has been great for managing referral codes, and when I decided to offer discounts via referral codes, I upgraded to the Professional plan with the free trial. While customizing the affiliate registration page, I ran into some difficulties, so I reached out to their support team. Even though they promised a response within an hour, I was pleasantly surprised to receive help almost immediately. Within 5 minutes, the issue was resolved! The support was quick, efficient, and incredibly helpful. This app is a must-have for anyone serious about affiliate marketing on Shopify. Highly recommended!

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 19, 2024

Great app and good support.

Store

ZEUZ

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 19, 2024

Great and fast support Tommy help me set up codes , also the app is very good it has free plan that is one of the bests apps i use for Shopify

Store

24kupi

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 19, 2024

Great support.

Using app

3 months

Total reviews

10

Average rating

3.1

Developer Reply

Thank you for your feedback. We understand that some advanced features are exclusive to our Professional plan, but we believe they offer valuable tools that can greatly enhance affiliate management for growing businesses. For those just starting out, our Free plan includes all the essentials to help you get up and running smoothly. You can always upgrade as your business expands and you find the need for more advanced functionalities. We've sent you an email to get this sorted out. Please check it out when you have time.

5 / 5 Share

Aug. 18, 2024

Good app with amazing customer service! I am really happy with the response speed whenever I need help. This app is easy to use with reasonable price. Haven't tried other affiliate marketing tools, but I am so far so good with this one. Special thanks to Barney!

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 16, 2024

UpPromote was very easy to set up. As a small business owner, I wear a lot of hats so it means a lot when I'm trying to learn to set something up and an organization has customer service professionals that are quick and efficient as they assist you. I'm very appreciative to Tommy for his support this evening.

Using app

About 2 hours

Total reviews

2

Average rating

5.0