All reviews

Rating Breakdown

  • 5
    95% (3,096 ratings)
  • 4
    2% (80 ratings)
  • 3
    1% (18 ratings)
  • 2
    0% (14 ratings)
  • 1
    1% (39 ratings)

Reviews with Text

  • 92% (2,988)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 3, 2025

amazing support

Store

Sereia

Using app

4 days

Total reviews

11

Average rating

5.0

5 / 5 Share

Feb. 1, 2025

Professional and fast support.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 31, 2025

Easy to setup, customer service has been easy, fast, and friendly!

Store

LOUPN

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 31, 2025

The support team are absolute rockstars (Barney & Tanie), always so helpful and respond at such a fast rate! I love how our chat continues and that you dont have to start from scratch!

Store

Jupiter

Using app

Over 2 years

Total reviews

13

Average rating

4.9

5 / 5 Share

Jan. 30, 2025

Great support! The team is very helpful and responsive. Special thanks to Tania for her excellent assistance. Highly recommended!

Using app

13 days

Total reviews

3

Average rating

2.3

5 / 5 Share

Jan. 30, 2025

Tanie and the entire Uppromote team is always super nice and available to help with any issue a customer might encounter. They always provide valuable solutions and take their time to explain to you what needs to be done. Would reccomend!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

1 / 5 Share

Jan. 30, 2025

Paid for a year subscription and ended our affiliate program early. This app has plenty of bugs and the major one is that the PayPal integration is broken so all payments have to be made manually. I removed the app after 6 months and this company is refusing to even offer a partial refund. Stay away from them as their customer support is awful and the app is full of bugs. You can do the same exact thing that this app does for free with Shopify collabs.

Using app

7 months

Total reviews

6

Average rating

3.8

Developer Reply

We’re sorry to hear about your experience and would like to clarify a few things: 1. Our agent did not refuse your refund request. He only requested a billing screenshot, as per our policy. You are eligible for a partial refund and we’re ready to process it. 2. We found no record of you reporting the PayPal integration issue. This is often related to PayPal account approval, not the app itself. We hope to get a chance to troubleshoot this further. 3. Our app has helped thousands of merchants successfully, and we take pride in resolving issues and bugs quickly through our support channels. We'd appreciate if you could share the bugs you found. I've sent you a follow up email. Looking forward to hearing from you. Cheers!

5 / 5 Share

Jan. 30, 2025

excellent service and support, really good

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 29, 2025

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 29, 2025

I've used UpPromote for about three years and it's been a perfect solution to working with my affiliates. Their support has also been great. Thanks UpPromote!

Store

SkyGOAT

Using app

About 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 29, 2025

Greate service. they are always helpful

Using app

12 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 29, 2025

Jsem na začátku, ale vše je příjemné a srozumitelné.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 28, 2025

The team, especially Ray and Barney at UpPromote are ABSOLUTELY AMAZING! They have helped me navigate the upPromote tools I needed to set up my first affiliate marketing program which is going to help so many people save and earn money when it launches next month! Every time I had a question and needed help they responded in a timely and efficient manner with immaculate professionalism and kindness. I see why so many people give this app a 5 Star review. I am glad I chose UpPromote! They actually deserve 10 stars in my opinion.

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 28, 2025

Top top ...

Using app

16 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 28, 2025

Barney was so helpful! Thank you! Great App and free!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 27, 2025

This was my first time using this app, and I encountered some technical difficulties during setup. I reached out to UpPromote for assistance, and Barney was the gentleman who stepped in to help. As someone who isn't naturally tech-savvy, I had a lot of questions, one after the other. Barney remained calm, patient, and diligently resolved every issue I faced. He was thorough and thoughtful throughout the process—thank you, Barney! As for the app itself, UpPromote stands out as the best product in its category that I’ve come across. Thank you, team!

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 27, 2025

Barney is very helpful, throughout the process. Thanks.

Using app

5 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 27, 2025

Very happy. Quick customer service response. Tanie fixed my problem promptly.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 27, 2025

So far so good! Generated a few sales so far.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 27, 2025

Very Good Affiliate Marketing App. Support is excellent.

Using app

About 1 hour

Total reviews

7

Average rating

5.0