All reviews

Rating Breakdown

  • 5
    95% (2,818 ratings)
  • 4
    3% (81 ratings)
  • 3
    1% (18 ratings)
  • 2
    0% (11 ratings)
  • 1
    1% (37 ratings)

Reviews with Text

  • 92% (2,739)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 13, 2024

(Support) Nick was extremely helpful with any questions we had, making it super easy to understand and navigate. We look very forward to be using UpPromote with our Affiliates.

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 13, 2024

I worked with Selina on some customizations for our app, she was super helpfull! I can highly recommend UpPromote for everyone who wants to start with affiliate marketing.

Using app

15 days

Total reviews

10

Average rating

5.0

5 / 5 Share

June 13, 2024

i found the customer service very helpful! thank you so much

Using app

Over 1 year

Total reviews

6

Average rating

3.3

5 / 5 Share

June 13, 2024

Customer support was swift and very polite. Answered my questions and provided links

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 13, 2024

Using app

10 days

Total reviews

6

Average rating

5.0

5 / 5 Share

June 13, 2024

Great Support! I reached out to them via Chat and Barney understood my concern immediately, provided me with clear instructions on what to do and waited till it is resolved! Awesome!

Using app

10 months

Total reviews

7

Average rating

4.9

5 / 5 Share

June 13, 2024

Tommy was exceptionally helpful in customer support, it truly was a pleasant experience! Well done to uppromote. Cant wait to start using the app properly.

Using app

About 19 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

June 12, 2024

The UpPromote Affiliate Marketing app is fantastic! I especially love Gwen's timely and attentive service. She's always there to help and goes the extra mile to ensure everything runs smoothly. Highly recommend!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 12, 2024

We only have the free version right now until we learn more about it but are excited to learn the program and get some affiliates on board. Gwen with support has been very helpful. She is quick to reply and gives concise answers with links so I can learn more. She answered all of my questions.

Using app

4 months

Total reviews

2

Average rating

5.0

1 / 5 Share

Dec. 2, 2025

Does not work and there is no access to customer service. It has been two years. No one has contacted me. My affiliates are selling things but getting no credit so they abandoned it. We lost a lot of business pursuing affiliates who then thought we were just not paying them for links they could SEE from their end. No response ever from customer service.

Using app

Almost 3 years

Total reviews

1

Average rating

1.0

Developer Reply

This is Stark from the UpPromote support team. We sincerely apologize for the inconvenience you faced. After reviewing your case, we found only one email from you, which unfortunately ended up in our spam folder due to an issue with our mailbox. We're truly sorry for this mishap and appreciate your understanding. We’ve reached out to you via email and hope to have the opportunity to assist your business moving forward.

5 / 5 Share

June 12, 2024

Very good team support ! this application is so complete, it has many features to upgrade marketing strategies. Thank you Again !

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

June 12, 2024

Amazing support

Using app

About 1 hour

Total reviews

5

Average rating

5.0

5 / 5 Share

June 11, 2024

Amazing customer support! Easy way to grow your affiliates list with making links/codes. So many other softwares are junky and not user friendly. Perfect integration into shopify

Using app

Over 2 years

Total reviews

6

Average rating

5.0

Developer Reply

We are glad that you have had a great experience with our app. Thank you for using and trusting UpPromote. If you have any questions or need help, please feel free to contact us via our live chat or email us at [email protected] or via the in-app chat channel.

5 / 5 Share

June 10, 2024

Thank you to Gwen & Barney they helped me so much im truly appreciative for the knowledge that they have when it comes to UpPromote Keep up the good work

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

June 8, 2024

Easy to use

Using app

--

Total reviews

5

Average rating

5.0

5 / 5 Share

June 8, 2024

Excellent App, great and fast support

Using app

About 9 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 19, 2025

Love Uppromote's support team! They are super helpful and fast in solving any issues that may rise. Shoutout to Tanie and Tommy for their help!

Store

ALOHAS

Using app

Over 5 years

Total reviews

13

Average rating

4.2

5 / 5 Share

June 7, 2024

Great experience. Tommy is very helpful and patient, and responded to my questions very promptly.

Using app

Almost 2 years

Total reviews

3

Average rating

4.3

5 / 5 Share

June 6, 2024

Support is always available and they understand how to support you to navigate your way round the app. Tommy was super.

Using app

22 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 5, 2024

Very user friendly. Tommy was very patient in helping to resolve the issue.

Using app

9 months

Total reviews

3

Average rating

5.0