UpPromote Affiliate Marketing

MIA is AMAZING!!! SO grateful for her expertise and patience helping me with my issue!

Excelent service and super helpfull. Mina helped me a lot!

Easy to set up and support was readily available to answer my questions. I've used GoAffPro before and this seems a little easier.

Super quick with responses. Sends step by step with photos to make it as simple as possible! Overall could not be happier with the team for all the help!

Super helpful and timely, thank you for your help Clara!

Tanie is the best

customer service and support of Stark is fast and good at explanation and clarifying

Great customer service from Clara at UpPromote! HIGHLY recommended. Thanks, Clara!

Tanie is great and helped me with everything I needed.

As every app / platform seems to use slightly different language and location for various features, having fast, live support can save users a ton of frustration. Huge to Nick for helping to get us locked !

Mina from customer support helped me solve a problem quickly and efficiently! An affiliate no longer had access to their account due to switching management teams and we were able to change the email and reset the password very easily.

Audrey from customer support was very helpful and quick to resolve our problem!

I've been dealing with Gwen regarding two issues, which she solved quickly and efficiently. Furthermore, she is friendly and happy to help.

Quick and good service

I’ve been using this app to manage our affiliate program and appreciate the support team’s responsiveness. When we encountered refund syncing issues, the team investigated promptly, provided manual workarounds, and followed up until certain cases were fixed. However, the app’s current tracking logic has a major drawback: For refunded orders linked to multiple affiliates, the system only deducts commission from one affiliate, not all connected affiliates. This leads to inaccurate payouts and requires manual adjustments. Certain product updates (e.g., adding new options to SKUs) require a manual “re-sync” in the backend, which isn’t intuitive and can cause tracking gaps if missed. While the support team is cooperative and open to improvement, the existing logic creates extra manual work and risks for businesses with high order volumes. We hope the development team will prioritize a permanent solution for accurate, automated tracking.

Tanie in support has been super amazing. Very responsive!! Keeps following up to make sure my questions are answered. Love it!

Muy bueno el soporte, rápidos y atentos

excellent customer service, but i failed to attract any affiliate due to what i believe is a relative opacity of the program versus what i expected. In any case, a total failure for my business.