UpPromote Affiliate Marketing
Drive referral sales loops with influencer & affiliate program
Rating
4.9
feedback
3,411
chart
#434
All reviews
Review RSS Feed
Feb. 6, 2025
Tanie was great with providing quick, clear information from the customer support chat to help me solve my issues. Thank you
Feb. 6, 2025
Respondieron muy rapido y me solucionaron el problema enseguida. Muy recomendable. la mejor opción para gestionar influencers y afiliados!
Feb. 6, 2025
This is the best app I have ever used, and the customer service answers are also great. I hope it can bring more like-minded friends to my store
Feb. 5, 2025
This app is great. I just wish it would email you when an affiliate had a sale or signed up.
Thank you for sharing your feedback. Actually, we do have the functions you need. Simply go to Settings > General > Notifications and others > turn on "Get notifications about new affiliates" and "Get notifications about new referrals". We hope this is helpful. Cheers!
Feb. 5, 2025
Just want to say a big thank you to Evans for his help and support today. He was extremely patient and answered all the questions I have. Really appreciate you buddy.
Feb. 5, 2025
Tommy was extremely helpful and responded very quickly to any queries I had, helping me solve problems efficiently!
Feb. 4, 2025
The software does exactly what we need it to, and Tommy and the team are always there when we need support.
Feb. 4, 2025
I've been using this app for a couple of years now and it is honestly all what you can ask for. It's easy to deal with and the support team is amazing and they always get back to me and do their best to help explain and facilitate all the solutions needed for me. Would totally recommend!
Feb. 5, 2025
I haven't needed to try any other influencer app since installing this one, so it's definitely good—but there’s still room for improvement. Customer support from Barney was instant and super helpful, answering my question in a snap!
Feb. 3, 2025
We have ~300+ affiliates that we migrated over from a much worse system. I've barely scratched the surface with the functionality but I've been impressed with the support
Jan. 31, 2025
The support team are absolute rockstars (Barney & Tanie), always so helpful and respond at such a fast rate! I love how our chat continues and that you dont have to start from scratch!
Jan. 30, 2025
Great support! The team is very helpful and responsive. Special thanks to Tania for her excellent assistance. Highly recommended!
Jan. 30, 2025
Tanie and the entire Uppromote team is always super nice and available to help with any issue a customer might encounter. They always provide valuable solutions and take their time to explain to you what needs to be done. Would reccomend!
Jan. 30, 2025
Paid for a year subscription and ended our affiliate program early. This app has plenty of bugs and the major one is that the PayPal integration is broken so all payments have to be made manually. I removed the app after 6 months and this company is refusing to even offer a partial refund. Stay away from them as their customer support is awful and the app is full of bugs. You can do the same exact thing that this app does for free with Shopify collabs.
We’re sorry to hear about your experience and would like to clarify a few things: 1. Our agent did not refuse your refund request. He only requested a billing screenshot, as per our policy. You are eligible for a partial refund and we’re ready to process it. 2. We found no record of you reporting the PayPal integration issue. This is often related to PayPal account approval, not the app itself. We hope to get a chance to troubleshoot this further. 3. Our app has helped thousands of merchants successfully, and we take pride in resolving issues and bugs quickly through our support channels. We'd appreciate if you could share the bugs you found. I've sent you a follow up email. Looking forward to hearing from you. Cheers!