All reviews

Rating Breakdown

  • 5
    95% (2,818 ratings)
  • 4
    3% (81 ratings)
  • 3
    1% (18 ratings)
  • 2
    0% (11 ratings)
  • 1
    1% (37 ratings)

Reviews with Text

  • 92% (2,739)
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5 / 5 Share

May 24, 2024

Support BARNEY provides quick and courteous response.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 23, 2024

UpPromote was very helpful during our manual migration to their software. They continue to be quick to respond and provide detailed answers and solutions. Selina, the support team (especially Nick and Gwen) and the entire development team do their best to get all of our fixes and customizations turned around quickly. I also appreciate the flexibility of their commission program functionality. I recommend UpPromote.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 22, 2024

I just installed and set up my first affiliate program. It was very straightforward and relatively easy to get started. I'm testing out the free plan to see how things go before going with a paid plan, but I have to say, the customer service, even though it's chat has been stellar! I had a few questions and I didn't have to wait longer than 2-3 minutes before someone was online helping me out with the answers I needed. So far, so good!

Using app

About 4 hours

Total reviews

17

Average rating

5.0

5 / 5 Share

May 21, 2024

Einfache übersichtliche Einrichtung, Verwaltung und KEINE KOSTEN! auch keine Umsatzbeteiligung wie bei anderen

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

May 20, 2024

Evans was incredibly patient and helpful in getting us set up with uppromote for the first time. The direct chat feature is a huge plus.

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 20, 2024

Lovely working with Gwen, Nick and the UpPromote team. They're all excellent when it comes to explaining the ins and outs of this great app.

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 17, 2024

The customer support was super prompt concerning my response and made my day by solving the issues I had and I managed to learn from my mistakes. To include your affiliate marketing YouTube video, copy from the URL instead of the share button link. Silly mistake of mine. Hopefully, it helps others too. 10 stars for Tommy.

Using app

About 17 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

May 16, 2024

Barney has been especially helpful without setting up the software and managing our affiliates rewards. Very thankful to the outstanding support

Store

KOUDA

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 16, 2024

We are sporting goods company and have been using UpPromote since January 2023. After using 2 other affiliate programs, we found this one to be the most user friendly and effective platform for our affiliates. This platform is easy to integrate and customize when it comes to branding, programs, and correspondence. Definitely recommend!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

May 16, 2024

I recently had the pleasure of working with Tommy from UpPromote, and I must say, I was thoroughly impressed. Tommy not only helped me with my questions regarding an affiliate program but also guided me through the process of improving and fixing our current setup. His expertise and dedication were evident throughout our interactions. Thank you Tommy!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 16, 2024

very easy to use

Using app

26 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 19, 2024

Just getting started setting up the app, and we are super impressed with the customer service so far! Barney has been very helpful. It’s so refreshing to have great customer service at your fingertips! Very quick to respond. Once the app is up and running for a few months we’ll update the review (or post another one) regarding ease of setup, functionality, etc., as this app has so many wonderful and useful features! But for now, customer service gets an A+++, which was one of the main reasons we chose this app. Prior to purchasing, Tommy with customer service was also very helpful in providing answers to our pre-purchase questions, and this tipped the hat for us! We are adding to this post after a couple weeks of using the program. We can’t say enough about their customer support, especially Nick! Wow! He certainly knows the ins-and-outs of this program. When we had a somewhat complicated question, he clearly understood it and provided a great resolution, where others (although helpful) missed the mark on the final detail for resolution. My guess is, with such great support this unique situation and resolution will be made known to all team members for future use. That being said, all chat support members really have been extremely helpful. We would recommend UpPromote to anyone and everyone! The features are remarkable! AN UPDATE after months of use - Still the best app on the market! So many features - they’ve thought of everything! And, the customer service is the best - quick to respond and very, very helpful! We highly recommend UpPromote.....You will not be disappointed.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 15, 2024

This app has been so amazing for all of our affiliate needs! Their customer service is extremely responsive and they always go above and beyond to ensure my problems are resolved and my questions are answered. On top of being able to use this service for affiliates, it's great for tracking internal coupon codes/affiliate link analytics. I would suggest this app to anyone. And a special thanks to Evans who was able to get my issue resolved in less than a minute. Not only did he resolve the issue, he helped me find an easier method to complete my task. Thank you, Evans!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 15, 2024

Very easy to set up and use on both our end and our affiliates end.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 14, 2024

Gwen was extremely helpful and provided a lot of supporting materials I was looking for. She was quick to answer my questions and very thorough with her responses. Thank you, Gwen!

Store

SuLu

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 14, 2024

Its really great and fairly priced

Using app

About 24 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 14, 2024

Ottima app

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 14, 2024

非常棒,居然還有繁體中文的客服!

Using app

30 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 14, 2024

Whether it's 10 am EST or 2:00 am EST I'm always helped with SUPERB customer support for all of my technical questions. I'm a n00b when it comes to shopify. this is my first store. So needless to say, I've had a LOT of questions along the way and I'm always getting 100% attention from Tommy. All of my questions have been answered and all of my idiotic requests are met with 100% support. I'm very grateful for the service and support. Would HIGHLY recommend!!

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 13, 2024

It looks great and Tommy helps me a lot, explain more functions to me and it seems so good, I will try this!

Using app

4 days

Total reviews

19

Average rating

5.0