All reviews

Rating Breakdown

  • 5
    95% (2,818 ratings)
  • 4
    3% (81 ratings)
  • 3
    1% (18 ratings)
  • 2
    0% (11 ratings)
  • 1
    1% (37 ratings)

Reviews with Text

  • 92% (2,739)
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5 / 5 Share

May 13, 2024

helpfull from customer service is very good, and permit to well understand the features of the application (new user in progress...)

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 11, 2024

Really great customer service, they helped with troubleshooting an issue and helping me clean up a mistake I had made a while back.

Using app

About 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

May 11, 2024

Tommy from UpPromote's customer service team was awesome! He really helped me out and made everything super easy. He knew his stuff and was really cool about getting my issue sorted quickly. Big shoutout to Tommy for making my experience with UpPromote's customer service top-notch!

Using app

2 months

Total reviews

3

Average rating

4.7

5 / 5 Share

May 10, 2024

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 8, 2024

Gwen was so attentive. There team appears to be reachable all the time. They answered the questions I needed and took care of me without trying to upsale me!

Using app

About 4 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

May 8, 2024

I love everything about this app. It's clear and easy to use. More importantly, their support is unparalleled. I needed help getting everything set up and they were there the whole time. Amazing. Highly recommend!

Using app

15 days

Total reviews

8

Average rating

5.0

5 / 5 Share

May 8, 2024

Using app

20 days

Total reviews

5

Average rating

5.0

5 / 5 Share

May 8, 2024

When I was assigned the project, I didn't even know the concept of affiliates. However, thanks to the easy-to-understand manual and quick support, I was able to build a complex system. I'd like to express my gratitude for the professional support, including Tommy.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 6, 2024

I would recommend this app. I was having issues understanding the process, and the assistance I received was awesome! Keep up the good work.

Using app

28 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 5, 2024

Pretty straight forward, easy to use, has the functions necessary.

Using app

2 days

Total reviews

4

Average rating

5.0

5 / 5 Share

May 3, 2024

A very great app to refer potential customers and increase sells, and the support team with Tommy it's awesome, so fast. Thank you Team!

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 3, 2024

Store

KOI37

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 2, 2024

I like it for now

Using app

28 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 1, 2024

Great customer service! Gwen helped me sort out a feature question in no time :)

Using app

8 days

Total reviews

5

Average rating

5.0

5 / 5 Share

May 1, 2024

If you have an issue, I hope that you get Gwen in the chat. She was very knowledgeable and thorough!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

May 1, 2024

Selina was an amazing support person! Quick and helpful information

Store

Goobric

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

April 30, 2024

Great experience so far

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 29, 2024

Just recently set up UpPromote on my store; setup experience and support were both straight forward! I needed some help with my logo and page colours and Barney was able to help me in a matter of minutes. Appreciate the service and product. Thanks!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

April 29, 2024

Selina helped me a lot! Really good customer support and the tool is able to do everything we wished for.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 29, 2024

still trying the app, but received excellent customer service from the team.

Using app

Almost 2 years

Total reviews

7

Average rating

4.3