All reviews

Rating Breakdown

  • 5
    93% (3,497 ratings)
  • 4
    5% (191 ratings)
  • 3
    1% (36 ratings)
  • 2
    0% (17 ratings)
  • 1
    1% (36 ratings)
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5 / 5 Share

Dec. 7, 2022

Gwen was so nice! Support was great too! They responded in a timely manner and gave me the answer to what I asked.

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback. We will keep trying our best to contribute to your success. Please feel free to reach us at [email protected] or via the in-app chat channel in case you need a hand.

5 / 5 Share

Dec. 7, 2022

.i couldn’t be happier. This is a very simple setup and I love the option of having the marketplace.

Using app

17 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at [email protected] or via the in-app chat channel if you need our assistance. We're right here to help!

5 / 5 Share

Dec. 7, 2022

Very easy and quick as well! I was worried about it taking a long time or no affiliates wanted to promote but its going great!

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for giving us your feedback. Your words will definitely motivate us to work harder and improve the app day-by-day. Don’t forget that my team at UpPromote is always available at [email protected] as well as the in-app chat support channel to give you a hand while needed. Cheers!

5 / 5 Share

Dec. 7, 2022

They have helped me solve many problems, making my shopify store more perfect. I recommend you to use it!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 6, 2022

easy straight forwards install, instructions were on point and went thru it pretty smoothly. cant wait to see it in action!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at [email protected] or via the in-app chat channel if you need our assistance. We're right here to help!

5 / 5 Share

Dec. 6, 2022

The support is amazing - very friendly, professional and quick. You can ask about everything you need and you get guided by the chat supoort step by step.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback. We will keep trying our best to contribute to your success. Please feel free to reach us at [email protected] or via the in-app chat channel in case you need a hand.

5 / 5 Share

Dec. 5, 2022

It took me all of maybe 20 minutes or less to set up. My affiliates received their link today so that they can get started helping my makes sales!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We are glad that you have had a great experience with our app. Thank you for using and trusting UpPromote. If you have any questions or need help, please feel free to contact us via our live chat or email us at [email protected] or via the in-app chat channel.

5 / 5 Share

Dec. 4, 2022

Application très bien conçue où les étapes sont clairement indiquées. Une vidéo et un texte de documentation pour chacune. Excellent service après vente y compris le dimanche de Gwen en chat. Un grand merci pour sa disponibilité.

Using app

3 days

Total reviews

20

Average rating

4.3

Developer Reply

Thank you for trusting us. We'll keep trying our best to improve the app as well as the service day-by-day. In case you need our assistance, please don't hesitate to reach us at [email protected] or the in-app chat channel. Cheers!

5 / 5 Share

Dec. 3, 2022

Was able to implement the system in about an hour's time. Very simple to navigate to become productive. Needed support to check on an order that was not going through and came to the conclusion it was because I marked a setting. Tommy helped me figure it out in short order and was very helpful, quick and friendly.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your amazing sharing. It truly means a lot to us. We will keep trying our best to develop and improve the app. My team is always ready to give you a hand anytime so don't hesitate to reach us at [email protected] or via the in-app chat channel if you need us. Cheers!

5 / 5 Share

Dec. 2, 2022

First of all, I must praise the support! Tommy and Gwen were great in helping us set up. The plugin is perfect and does exactly what it is supposed to do

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for trusting us. We'll keep trying our best to improve the app as well as the service day-by-day. In case you need our assistance, please don't hesitate to reach us at [email protected] or the in-app chat channel. Cheers!

5 / 5 Share

Dec. 2, 2022

Great way to promote your new business, create your own affiliate program with great rewards and drive traffic and buyers to your shop!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at [email protected] or via the in-app chat channel if you need our assistance. We're right here to help!

5 / 5 Share

Dec. 1, 2022

I used this app to help me understand the registration part of affiliates. It was quick and quality support. Thanks

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at [email protected] or via the in-app chat channel if you need our assistance. We're right here to help!

5 / 5 Share

Dec. 1, 2022

Support is the best I have ever seen! Especially Tommy who is very professional and quick-responded, and he helped us resolve a lot of questions! Really recommend this app for all shopify users!

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

We are glad that you have had a great experience with our app. Thank you for using and trusting UpPromote. If you have any questions or need help, please feel free to contact us via our live chat or email us at [email protected] or via the in-app chat channel.

5 / 5 Share

Dec. 1, 2022

I use this app to help grow my affiliates for the store. The customer service has been excellent and very hands-on. I have spoken to Tommy from customer service in UpPromote. He is very good to help solve my issues and give useful suggestions!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at [email protected] or via the in-app chat channel if you need our assistance. We're right here to help!

5 / 5 Share

Nov. 30, 2022

Support is just perfect! They helped me with a few things and i've also started to collect new affiliate partners and make money with the.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback. We will keep trying our best to contribute to your success. Please feel free to reach us at [email protected] or via the in-app chat channel in case you need a hand.

5 / 5 Share

Nov. 30, 2022

I used this and i must say the support for customers is great and theres literally someone online 24/7. Highly recommend. Shoutout to Tommy and Lena they have been great with support.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your amazing sharing. It truly means a lot to us. We will keep trying our best to develop and improve the app. My team is always ready to give you a hand anytime so don't hesitate to reach us at [email protected] or via the in-app chat channel if you need us. Cheers!

5 / 5 Share

Nov. 28, 2022

So far so good! Everything has been very easy to set up and use! As long as it continues this way this app is amazing!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at [email protected] or via the in-app chat channel if you need our assistance. We're right here to help!

5 / 5 Share

Nov. 28, 2022

Love this app and the impeccable support - shout out to June, Christy, Tommy and Gwen! They made it all easy for our affiliate program! Great job UpPromote and kudos to all tech reps! Thank you very much!

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback. We will keep trying our best to contribute to your success. Please feel free to reach us at [email protected] or via the in-app chat channel in case you need a hand.

5 / 5 Share

Nov. 28, 2022

What a great app to come across! Such an easy app to use for the non tech savvy! Will definitely continue using!!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We are glad that you have had a great experience with our app. Thank you for using and trusting UpPromote. If you have any questions or need help, please feel free to contact us via our live chat or email us at [email protected] or via the in-app chat channel.

1 / 5 Share

Nov. 27, 2022

This app shuts down and prevents you from accessing your data-luckily we had used IG names for the discount so we were able to go back and message each one of our ambassadors. Also, customer service was completely lacking-sent numerous emails and support tickets and never got responses to help us fix the problems. Ultimately we notified our ambassadors and moved platforms.

Store

ONDA

Using app

10 months

Total reviews

3

Average rating

3.7

Developer Reply

Hello there. This is Stark from UpPromote support. Thank you for the feedback. And we're really sorry for the experience. Upon checking, the system has been working normally without any unexpected shut-down. Therefore, we'd love to work with you to investigate further on the issue. I've already sent you an email. Please check that out. We would appreciate a second chance from you very much <3