Affiliate Marketing UpPromote
UpPromote - Affiliate, influencer, referral programs
Rating
4.9
feedback
2,964
chart
#378
All reviews
Review RSS Feed
Dec. 1, 2023
We've had experience with both affiliate and multi-level programs and software, and find UpPromote to be a breath of fresh air. Very intuitive and easy for both us and our affiliates. And support is top-notch. Gwen in customer support was very friendly and very quickly resolved a question about 2-level commissions. This lets me get back to our affiliates with answers right away. Thanks UpPromote1
Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback. We will keep trying our best to contribute to your success. Please feel free to reach us at [email protected] or via the in-app chat channel in case you need a hand.
Dec. 1, 2023
Wonderful help, extremely knowledgeable! The best service I have received by far.
Thanks for sharing your thoughts with us. That just made our day! Your review will definitely motivate us to work harder and improve the app day-by-day. Don’t forget to reach the team at [email protected] or via the in-app chat channel anytime you are in need. Cheers
Dec. 1, 2023
Excellent app that seems to do absolutely everything one could hope for. Customer service is quick and helpful. I highly recommend. I only removed a star because I believe that the ability to translate the affiliate guide/forms in multiple language should be available on the Growth plan (and not only on the much more expensive Professional plan).
Hello there. This is Stark from UpPromote support. Thank you for the feedback. Just to clarify, you can still put/select any language you want into the affiliate guide page and the affiliate registration form. On the other hand, we do get your point there. Our team will discuss and consider make that function available in the Growth plan. Thank you for the suggestion. Please feel free to reach us at [email protected] or the in-app chat anytime. Cheers!
Nov. 30, 2023
Quick response, easy to follow, and very polite.
Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at [email protected] or via the in-app chat channel if you need our assistance. We're right here to help!
Nov. 30, 2023
Léna is the best, she helped my out with every single question in a very polied and patient way. Thank you Léna for your help!
Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback. We will keep trying our best to contribute to your success. Please feel free to reach us at [email protected] or via the in-app chat channel in case you need a hand.
Nov. 30, 2023
Thank you for the rating. We hope that you will keep enjoying the app. You can always contact us at [email protected] or via the in-app chat channel if you need our assistance. We're right here to help!
Nov. 30, 2023
Selina was very helpful. Just a little disappointed that refer a friend didn’t allow for discounts off specific products.
Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback. We will keep trying our best to contribute to your success. Please feel free to reach us at [email protected] or via the in-app chat channel in case you need a hand.
Nov. 29, 2023
Quick and helpful and easy to figure out the problems- tommy and blarney
Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback. We will keep trying our best to contribute to your success. Please feel free to reach us at [email protected] or via the in-app chat channel in case you need a hand.
Nov. 29, 2023
easy to use
Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at [email protected] or via the in-app chat channel if you need our assistance. We're right here to help!
Nov. 29, 2023
Usamos la plataforma para nuestro programa de afiliados y tiene todo lo que necesitamos. Además su atención al cliente es increíble.
Thank you for trusting us. We'll keep trying our best to improve the app as well as the service day-by-day. In case you need our assistance, please don't hesitate to reach us at [email protected] or the in-app chat channel. Cheers!
Nov. 29, 2023
It was so hard to choose the app for affiliates and referrals on my Shopify account among the many app options. UpPromote was the first try and it works as that I imagined it should. The users on my website are based in Turkey, and I translated the app completely to fit my customer language, even though there is no Turkish language option. The result is perfect, thanks to Barney, who is the customer support and his developer team. Barney and I customize the app together. Again, thanks, Barney
Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback. We will keep trying our best to contribute to your success. Please feel free to reach us at [email protected] or via the in-app chat channel in case you need a hand.
Nov. 28, 2023
Gwen was so quick and efficient! Thank you!
Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback. We will keep trying our best to contribute to your success. Please feel free to reach us at [email protected] or via the in-app chat channel in case you need a hand.
Nov. 28, 2023
Amazing company! I have used many affiliate apps before on several different shopify stores and this one has been far the best! The customer service has been phenomenal and the app is so easy to use. Will convert all my shopify stores to use UpPromote!
Thanks for sharing your thoughts with us. That just made our day! Your review will definitely motivate us to work harder and improve the app day-by-day. Don’t forget to reach the team at [email protected] or via the in-app chat channel anytime you are in need. Cheers
Nov. 28, 2023
Such a bad Customer services , I tried many times to connect with them , there is no feedback , they mentioned they have 24/7 Live chat option , but after waiting few days , I still not able to find it
Hi there. This is Stark from UpPromote support. We actually replied to your email but we received no response from you at all. We recently tried to reach you again. We hope you can check your mail box once again and give us another chance to assist you. Looking forward to hearing from you :)
Nov. 27, 2023
Tommy was super helpful!!!!
Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback. We will keep trying our best to contribute to your success. Please feel free to reach us at [email protected] or via the in-app chat channel in case you need a hand.
Nov. 27, 2023
its easy to use
Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at [email protected] or via the in-app chat channel if you need our assistance. We're right here to help!
Nov. 25, 2023
Great answers and very helpful! Tommy kicks ass!
Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback. We will keep trying our best to contribute to your success. Please feel free to reach us at [email protected] or via the in-app chat channel in case you need a hand.
Nov. 24, 2023
Great customer service. Tommy the support agent was was awesome, very friendly and was able to explain to me (someone who is unfamiliar with affiliate marketing) how the app works. I had a couple of very beginner questions and he was able to clarify them quickly. If you need help or have questions, just hop on the support chat and they will answer them for you! Looking forward to using the app and learning more about the features and how to promote my affiliate links.
Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback. We will keep trying our best to contribute to your success. Please feel free to reach us at [email protected] or via the in-app chat channel in case you need a hand.
Nov. 23, 2023
Nice App and Service!
Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at [email protected] or via the in-app chat channel if you need our assistance. We're right here to help!
Nov. 23, 2023
I am thoroughly impressed with this software—it's truly the perfect all-in-one solution for managing affiliate programs. The seamless integration of features makes it stand out, providing an unparalleled experience for users like myself. What sets this platform apart is its phenomenal customer support. The assistance I received was nothing short of amazing. A special shout-out to Tommy, who not only responded promptly but also provided fast and easy solutions to all my queries. His expertise and dedication to customer satisfaction truly made my experience outstanding. I highly recommend this software to anyone in need of a comprehensive affiliate program solution backed by top-notch customer support. Kudos to the team behind this exceptional product!
Thank you for your amazing sharing. It truly means a lot to us. We will keep trying our best to develop and improve the app. My team is always ready to give you a hand anytime so don't hesitate to reach us at [email protected] or via the in-app chat channel if you need us. Cheers!