All reviews

Rating Breakdown

  • 5
    95% (2,816 ratings)
  • 4
    3% (80 ratings)
  • 3
    1% (18 ratings)
  • 2
    0% (11 ratings)
  • 1
    1% (37 ratings)

Reviews with Text

  • 92% (2,737)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 25, 2023

great. easy to use.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 24, 2023

Best customer service experience. They help with any type of inquire with a very short waiting time. Especially had the pleasure to talk often with Tommy and he's very kind and professional in assisting any kind of problem we might have.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback. We will keep trying our best to contribute to your success. Please feel free to reach us at [email protected] or via the in-app chat channel in case you need a hand.

1 / 5 Share

Oct. 24, 2023

We had used another App (BOGOS) developed by Secomapp. The experience was so bad: because of their failure to warn Merchants about a bug of their app that allow users to place 0 value orders from the app, we lost a large sum of money. As a result of this experience, we would not recommend this app to any merchants. And we would warn all Shopify users that we know not to use any app developed by Secomapp.

Using app

5 months

Total reviews

2

Average rating

3.0

Developer Reply

Hi there. I'm Stark from UpPromote support. Since UpPromote always strives to give users the best experience possible, we appreciate the reviews from users very much. Therefore, we can't help but feel truly sad receiving a review about an app which is not UpPromote. I've contacted the BOGO team and had them reach you as soon as possible. We hope that they will have a solution and clarify all misunderstandings. All the best.

5 / 5 Share

Oct. 21, 2023

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the rating. We hope that you will keep enjoying the app. You can always contact us at [email protected] or via the in-app chat channel if you need our assistance. We're right here to help!

5 / 5 Share

Oct. 19, 2023

I can't express enough how awesome the UpPromote referral program is for my Shopify store. It's been a game-changer for my business. This program is super user-friendly. I was able to set it up without any hassle. Plus, it seamlessly integrates with my Shopify store, making it a breeze to manage. The best part? It's effective! My customers are loving the incentives to refer their friends, and I've seen a significant increase in sales thanks to this program. The support team is fantastic, too. They're always ready to help and answer any questions I have. If you're looking to boost your sales and get more customers through referrals, UpPromote is the way to go. I'm thrilled with the results, and I give it a solid five stars! Highly recommended!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your amazing sharing. It truly means a lot to us. We will keep trying our best to develop and improve the app. My team is always ready to give you a hand anytime so don't hesitate to reach us at [email protected] or via the in-app chat channel if you need us. Cheers!

5 / 5 Share

Oct. 18, 2023

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the rating. We hope that you will keep enjoying the app. You can always contact us at [email protected] or via the in-app chat channel if you need our assistance. We're right here to help!

1 / 5 Share

Oct. 17, 2023

Started getting inundated with fraudulent orders after installing this app, all linking back to an affiliate. Reached out to customer support, zero support given, just denial. Wouldn't recommend.

Using app

5 months

Total reviews

4

Average rating

3.0

Developer Reply

Hi there. This is Stark from UpPromote support. I think there is some misunderstanding here. You mentioned that the orders were placed with a compromised credit card. Since you have already denied the referral and removed the affiliate from UpPromote, we suggested you contact the buyer for more information and didn't receive a response from you. Please note that we cannot trouble who made the order and who uses the affiliate links, but we would love to know if there is anything else we can do to help.

5 / 5 Share

Oct. 16, 2023

Easy to set up and use! Highly recommend to new affiliate marketers and online business owners.

Using app

16 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at [email protected] or via the in-app chat channel if you need our assistance. We're right here to help!

5 / 5 Share

Oct. 13, 2023

Very good customer service and the product is worth using

Store

Zeee

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback. We will keep trying our best to contribute to your success. Please feel free to reach us at [email protected] or via the in-app chat channel in case you need a hand.

5 / 5 Share

Oct. 11, 2023

QUICK CONCISE AND DONE! Thanks Tommy!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback. We will keep trying our best to contribute to your success. Please feel free to reach us at [email protected] or via the in-app chat channel in case you need a hand.

5 / 5 Share

Oct. 11, 2023

.

Using app

Over 1 year

Total reviews

9

Average rating

4.8

Developer Reply

Thank you for the rating. We hope that you will keep enjoying the app. You can always contact us at [email protected] or via the in-app chat channel if you need our assistance. We're right here to help!

5 / 5 Share

Oct. 10, 2023

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the rating. We hope that you will keep enjoying the app. You can always contact us at [email protected] or via the in-app chat channel if you need our assistance. We're right here to help!

5 / 5 Share

Oct. 10, 2023

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the rating. We hope that you will keep enjoying the app. You can always contact us at [email protected] or via the in-app chat channel if you need our assistance. We're right here to help!

5 / 5 Share

Oct. 9, 2023

They have a great support team. Gwen was extremely helpful.

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback. We will keep trying our best to contribute to your success. Please feel free to reach us at [email protected] or via the in-app chat channel in case you need a hand.

5 / 5 Share

Oct. 9, 2023

Using app

3 days

Total reviews

4

Average rating

4.8

Developer Reply

Thank you for the rating. We hope that you will keep enjoying the app. You can always contact us at [email protected] or via the in-app chat channel if you need our assistance. We're right here to help!

4 / 5 Share

Oct. 8, 2023

Using app

2 months

Total reviews

2

Average rating

4.5

Developer Reply

Hello there. This is Stark from UpPromote support. Thank you for the feedback. You must be needing some assistance from us. We would love to hear you out and have a chance working with you to resolve any issue you've been having. Please feel free to reach us at [email protected] or the in-app chat anytime. Cheers!

5 / 5 Share

Oct. 7, 2023

Tommy was a great help!

Using app

7 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback. We will keep trying our best to contribute to your success. Please feel free to reach us at [email protected] or via the in-app chat channel in case you need a hand.

5 / 5 Share

Oct. 5, 2023

Great app. Very helpful support especially my bud Tommy. There are a few improvements to be made for sure but all the features available are solid

Store

Modelle

Using app

16 days

Total reviews

5

Average rating

4.8

Developer Reply

Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback. We will keep trying our best to contribute to your success. Please feel free to reach us at [email protected] or via the in-app chat channel in case you need a hand.

5 / 5 Share

Oct. 6, 2023

Habían dejado una reseña por la actualización sobre el tema del idioma al español ya que no traducir el sitio, me respondieron al correo fueron amables me explicaron y me enseñaron a como arreglar el problema vía correo electrónico con un mensaje y foto. !!! excelente aplicación, 100% recomendada !!

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your amazing sharing. It truly means a lot to us. We will keep trying our best to develop and improve the app. My team is always ready to give you a hand anytime so don't hesitate to reach us at [email protected] or via the in-app chat channel if you need us. Cheers!

5 / 5 Share

July 15, 2024

Selina was quick to reply and gave me a solution that solved my problem right away. Always great customer service on this app. Highly recommend!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback. We will keep trying our best to contribute to your success. Please feel free to reach us at [email protected] or via the in-app chat channel in case you need a hand.