Affiliate Marketing UpPromote
UpPromote - Affiliate, influencer, referral programs
Rating
4.9
feedback
2,964
chart
#378
All reviews
Review RSS Feed
Nov. 6, 2023
I just started and it the customer service is amazing. App looks great too, can't wait to start using it.
Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback. We will keep trying our best to contribute to your success. Please feel free to reach us at [email protected] or via the in-app chat channel in case you need a hand.
Nov. 6, 2023
Thank you for the rating. We hope that you will keep enjoying the app. You can always contact us at [email protected] or via the in-app chat channel if you need our assistance. We're right here to help!
Nov. 6, 2023
Really good and gained lots more business
We are glad that you have had a great experience with our app. Thank you for using and trusting UpPromote. If you have any questions or need help, please feel free to contact us via our live chat or email us at [email protected] or via the in-app chat channel.
Nov. 3, 2023
Have only been using it for a few months, but the whole support team has been great. Special thanks to Barney for all your help this morning!
Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback. We will keep trying our best to contribute to your success. Please feel free to reach us at [email protected] or via the in-app chat channel in case you need a hand.
Nov. 3, 2023
Tommy was able to get me through the PayPal Payout setup. I wasn't able to complete the steps following the video because what was shown on the video wasn't what I saw on my screen. I was able to complete the task with Tommy giving me screenshots and guiding me through! Thank you!! High five!!!
Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback. We will keep trying our best to contribute to your success. Please feel free to reach us at [email protected] or via the in-app chat channel in case you need a hand.
Nov. 3, 2023
This is a Good features-rich app. The team is always prompt in supporting.
Thank you for trusting us. We'll keep trying our best to improve the app as well as the service day-by-day. In case you need our assistance, please don't hesitate to reach us at [email protected] or the in-app chat channel. Cheers!
Nov. 2, 2023
I had talked about doing an affiliate program for months. UpPromote had me up and going within minutes. Their app is fantastic on automating the processes of tracking sales. The most beneficial part is that their support staff is always available to help out with any issues or questions. I am very happy with their app and service!
Thank you for your amazing sharing. It truly means a lot to us. We will keep trying our best to develop and improve the app. My team is always ready to give you a hand anytime so don't hesitate to reach us at [email protected] or via the in-app chat channel if you need us. Cheers!
Nov. 2, 2023
I recently needed to update an affiliate's email address in UpPromote, and Gwen from the customer support team provided outstanding assistance. Her approach was straightforward, requesting the new email and promptly making the change. Gwen's efficiency and professionalism were impressive. UpPromote's user-friendly interface streamlined affiliate management. For Shopify users seeking a hassle-free affiliate marketing solution with exceptional customer support, I highly recommend UpPromote. Gwen's assistance made my experience incredibly positive. Kudos to Gwen and UpPromote for their excellent service!
Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at [email protected] or via the in-app chat channel if you need our assistance. We're right here to help!
Nov. 2, 2023
Thank you for the rating. We hope that you will keep enjoying the app. You can always contact us at [email protected] or via the in-app chat channel if you need our assistance. We're right here to help!
Nov. 2, 2023
splendid app and customer service
Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at [email protected] or via the in-app chat channel if you need our assistance. We're right here to help!
Nov. 2, 2023
Hello there. This is Stark from UpPromote support. Thank you for the feedback. You must be needing some assistance from us. We would love to hear you out and have a chance working with you to resolve any issue you've been having. Please feel free to reach us at [email protected] or the in-app chat anytime. Cheers!
Nov. 1, 2023
So far I love the app and thought this was a specific review for my recent bulk payout experience. In regard to that I kept getting an error message because it was my first time so I'd fix what needed to be fixed and it would still give the error so I had to close and exit 3 times to get it to go through with my changes. Just to add to it I submitted this review and it brought me back to the same page to submit the review. After 5 times I gave up and lo and behold my review is there. If this edit doesn't show up I'm not going to keep clicking this time. I'm tired ;)
Hi there. We're sorry to hear about the issue you got there. We'd love to hear more about it in order to make things right for you. We've sent you a message via the in-app chat channel. We hope you can check it out. Cheers!
Nov. 1, 2023
the worst company in the world i gave them nearly 100,000 affilates and they completely screwed up everything you speak with 7 different people a day i have no idea how they have these reviews
Hi there. Thank you for sharing your thoughts here. Just a clarification here, all 100,000 affiliates you mentioned are for your own use only, and UpPromote will not initiate any contact with any of them. Also, we're sorry that we don't have any agents who can be available 24/7 just to support you. We had no choice but to support you with different agents. We believe all of our agents are capable of assisting you with your concerns in a timely manner. We have been trying our best to do every single one of your extra requests. Unfortunately, our team effort seems to not meet your expectations. We will keep trying to show you how we deserve those reviews. Regards,
Oct. 31, 2023
Gwen has been immensely helpful in getting my program set up!
Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback. We will keep trying our best to contribute to your success. Please feel free to reach us at [email protected] or via the in-app chat channel in case you need a hand.
Oct. 31, 2023
Highly recommend. Easy to use and integrate.
Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at [email protected] or via the in-app chat channel if you need our assistance. We're right here to help!
Oct. 30, 2023
great so far, very easy to setup and self intuitive, wish the free trial offered a bit more.
Feb. 4, 2024
I'd like to give a big shoutout to Tommy & Selina from customer service. They provided exceptional assistance and were incredibly helpful— they promptly addressed all my questions. The app is also very user-friendly. I highly recommend it! Rakel Partnerships Manager