Rating

4.8

feedback

976

Reviews

chart

#579

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    8%
  • Less than a month
    27%
  • Less than a year
    50%
  • More than a year
    10%

Reviews Summary

The reviews for the AfterSell Post Purchase Upsell app are overwhelmingly positive, with users praising the exceptional customer service and support provided by team members like John, Patti, Hailey, and Mark. Customers highlight the ease of use of the app, its effectiveness in increasing Average Order Value (AOV), and the quick response times from the support team. Many users appreciate the personalized assistance they received, including walkthroughs, video tutorials, and tailored advice for their specific business needs. The app's interface is described as user-friendly, and the pre-designed funnels are seen as a helpful feature for those who may not have time for strategic planning. However, there are a few reviews mentioning initial setup confusion and slow support response times on busy days.

Highlights

Exceptional customer service and support
Ease of use and effectiveness in increasing AOV
Personalized assistance and tailored advice
User-friendly interface and pre-designed funnels
Issues with initial setup confusion and slow support response times

Rating Breakdown

  • 5
    95% (928 ratings)
  • 4
    3% (25 ratings)
  • 3
    0% (4 ratings)
  • 2
    0% (4 ratings)
  • 1
    2% (15 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 19, 2025

Dom was very cheerful, quick to help, and helpful with initial setup. thanks! So far so good with Upsell

Using app

--

Total reviews

6

Average rating

4.7

5 / 5 Share

Jan. 16, 2025

The AfterSell app has been great for us! It’s boosted sales and worked exactly as we hoped. It’s easy to use, simple to customize, and the support team is responsive and helpful.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 14, 2025

Jacinda was amazingly helpful through the process of setting up our app. She was thorough, swift and patient!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 14, 2025

Great app, Great customer service

Using app

9 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 8, 2025

Super good customer service. They helped me to create my upsell and did everything for me.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

We're so happy we were able to give you great customer service and help create your upsell funnel. We look forward to continuing to assist you, please let us know how we can help! 🤗

All reviews

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