Rating

4.8

feedback

772

Reviews

chart

#349

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    9%
  • Less than a day
    20%
  • Less than a month
    27%
  • Less than a year
    37%
  • More than a year
    6%

Reviews Summary

The reviews for the Shopify App are overwhelmingly positive, with users praising the excellent customer support provided by the team. Many reviewers highlighted the quick response times and helpfulness of the support staff, such as Aina, Denisse, Laura, Michelle, and others. Users appreciated the ease of setting up the app, transparent pricing, and the effectiveness of the post-purchase upsell feature. However, some users mentioned the need for improvements, such as multi-language support and better integration with certain payment methods. Despite a few negative reviews regarding billing issues and functionality limitations, the majority of feedback emphasized the app's value in increasing average order value and providing a smooth user experience.

Highlights

Positive customer support and quick response times
Ease of setting up the app and transparent pricing
Effectiveness of post-purchase upsell feature
Need for improvements in multi-language support and integration with payment methods
Mixed feedback on billing issues and functionality limitations

Rating Breakdown

  • 5
    93% (719 ratings)
  • 4
    3% (20 ratings)
  • 3
    0% (2 ratings)
  • 2
    1% (9 ratings)
  • 1
    3% (20 ratings)

Reviews with Text

  • 89% (685)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 27, 2026

mark is the best support guy

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 27, 2026

Aina was very kind and solved the issue I had very quickly.

Using app

3 months

Total reviews

2

Average rating

5.0

4 / 5 Share

Feb. 27, 2026

Denisse was very helpful in exporting some of our data between projects in a very short ammount of time. It would be great if we could have the feature as a tool as well, however.

Using app

2 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Feb. 26, 2026

Store

Evelare

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 24, 2026

Using app

About 2 months

Total reviews

3

Average rating

5.0

All reviews

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