Rating

4.8

feedback

946

Reviews

chart

#354

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    5%
  • Less than a day
    10%
  • Less than a month
    28%
  • Less than a year
    48%
  • More than a year
    9%

Reviews Summary

The reviews for the AfterSell Post Purchase Upsell app are overwhelmingly positive, with users praising the excellent customer service and support provided by the team. Many users highlighted the quick response times and helpfulness of the support staff, mentioning specific names like John, Jacinda, Michelle, and Patti. Customers appreciated the app's effectiveness in increasing average order value (AOV) and its user-friendly interface. The customizable upsell offers were mentioned as a game-changer that significantly boosted sales. Users also found the app easy to set up and integrate with their Shopify stores, with some mentioning that it helped them generate additional revenue effortlessly.

Highlights

Excellent customer service and support
Effective in increasing AOV
User-friendly interface and easy setup
Customizable upsell offers
Effortless revenue generation

Rating Breakdown

  • 5
    95% (900 ratings)
  • 4
    3% (24 ratings)
  • 3
    0% (4 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (14 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 30, 2024

Store

Minus

Using app

--

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us a nice review, we really appreciate it! Please let us know if we can continue to assist with anything! 😃

5 / 5 Share

Nov. 25, 2024

Good customer service and fast.

Using app

About 24 hours

Total reviews

3

Average rating

5.0

Developer Reply

We're so glad you enjoyed our fast customer service! 🙏 Looking forward to continuing to work with you 😀

5 / 5 Share

Nov. 22, 2024

top app

Using app

About 5 hours

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy you enjoy our app! Please let us know if we can assist you with anything in the future 😁

4 / 5 Share

Nov. 22, 2024

The initial setup was a little confusing and a setting did not default to what I thought to be a standard setting. However, after getting in touch with Lillian, she was extremely helpful and even sent a video explaining the steps that needed to be taken to rectify my issue.

Using app

6 months

Total reviews

7

Average rating

4.7

Developer Reply

We're so glad Lillian was able to help you with sending a video explanation 😀 We would love to hear your feedback on how we can improve the setup process to be more clear, please let us know at: [email protected]. Looking forward to working with you 🙏

5 / 5 Share

Nov. 22, 2024

Super fast support and an easy to use app!

Store

Dosed

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

We're so glad we were able to provide you fast support and you're finding the app easy to use! We're happy to help in any way we can, so please let us know if we can assist with anything else 😁

All reviews

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