Rating

4.8

feedback

787

Reviews

chart

#265

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    9%
  • Less than a day
    20%
  • Less than a month
    27%
  • Less than a year
    37%
  • More than a year
    6%

Reviews Summary

The reviews for the Shopify App are overwhelmingly positive, with users praising the excellent customer support provided by the team. Many reviewers highlighted the quick response times and helpfulness of the support staff, such as Aina, Denisse, Laura, Michelle, and others. Users appreciated the ease of setting up the app, transparent pricing, and the effectiveness of the post-purchase upsell feature. However, some users mentioned the need for improvements, such as multi-language support and better integration with certain payment methods. Despite a few negative reviews regarding billing issues and functionality limitations, the majority of feedback emphasized the app's value in increasing average order value and providing a smooth user experience.

Highlights

Positive customer support and quick response times
Ease of setting up the app and transparent pricing
Effectiveness of post-purchase upsell feature
Need for improvements in multi-language support and integration with payment methods
Mixed feedback on billing issues and functionality limitations

Rating Breakdown

  • 5
    94% (736 ratings)
  • 4
    3% (20 ratings)
  • 3
    0% (2 ratings)
  • 2
    1% (10 ratings)
  • 1
    3% (20 ratings)

Reviews with Text

  • 88% (697)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 24, 2026

Using app

--

Total reviews

4

Average rating

5.0

5 / 5 Share

March 20, 2026

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 20, 2026

Very helpful and quick responses, good work

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

March 19, 2026

Great app with great people

Using app

About 7 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 18, 2026

Aina was a great help

Using app

8 days

Total reviews

5

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more