Aftersell Post Purchase Upsell
Aftersell Post Purchase Upsell & Checkout Upsell
Rating
4.8
feedback
726
chart
#406
All reviews
Review RSS Feed
Nov. 17, 2025
Thank you so much for your feedback! 😊 We're glad to hear you’ve had a positive experience overall and truly appreciate the 4-star rating. If there’s anything we can do to make your experience a perfect 5 stars, we’d love to hear from you. Our team is always here and happy to help! 💬✨
Nov. 12, 2025
Good app for setting up after-purchase flows really fast. The A/B testing feature is great since we test a lot!
Thank you so much for the great feedback! 🙌 We're glad to hear that Aftersell makes setting up post-purchase flows quick and easy for your team, and that you’re enjoying the A/B testing feature. We truly appreciate your review and are excited to keep helping you optimize and grow! 💡💬
Sept. 26, 2025
This app does a lot and it is really great to be able to upsell people at the point after they have made a purchase, rather than before which could actually result in orders being cancelled. The only issue with the app is that it is not terribly intuitive and there are some things you just wouldn't be able to work out without consulting the help desk. I have to say that the help desk team are very helpful and have resolved every question that I have had to my compete satisfaction. I'd really recommend this app as the best one to increase average order, it can take a little while to get your head around it, but it's worth it.
Thank you so much for the thoughtful feedback! 😊 We're glad to hear you’re finding Aftersell useful for post-purchase upsells and that our support team has been helpful when needed. We appreciate your note about the app’s intuitiveness. Feedback like this helps us continue improving the experience. We’ll be sure to share it with our product team as we keep making Aftersell better💡💬
Sept. 10, 2025
Thank you so much for taking the time to leave a review! 😊 We really appreciate your feedback and are glad to hear you’ve had a positive experience overall with Aftersell. If there’s anything we can do to turn your 4-star experience into a 5-star one, we’d love to hear from you. Our team is always here to help! 💬✨
June 21, 2025
Easy to create funnels.
Thanks so much for the feedback! 😊 We're glad to hear you're finding it easy to create funnels, that's exactly what we aim for! If there's anything we can do to improve your experience, we'd love to know! Please don't hesitate to reach out anytime 💛
May 7, 2025
So far, Sharon and Lillian have been super helpful with set-up and my queries, helping us resolve them in a timely manner to launch.
Thank you so much for the kind words! 😊 We're so glad Sharon and Lillian could support you through setup and help get everything ready for launch. If there’s anything we can do to make your experience even better, we’d love to hear it! 🙏🤗
April 27, 2025
Dom was very helpful. Thank you
Thanks so much for the kind words! 😊 We’re glad Dom was able to help, she’ll really appreciate the shoutout. We'd love to know how we can make yours a 5 star experience! Please let us know if there's anything more we can do for you! 🤗
April 2, 2025
The 4 stars is for the app (THE CUSTOMER SERVICE EXPERIENCE WAS 5+ STARS). Jacinda was professional, friendly, and patient. I had difficulties understanding how to make changes and not only was the time taken to understand my problem, but also being empathetic with the frustration I was having with what seemed like something that should be an easy fix. I was provided with instructions, suggestions, and a step by step guide which made it easy to follow along and find the solution that I needed to make today (or in the future). 100% wish my CS experiences for all ecommerce troubleshooting are as great as this one.
Thank you so much for your thoughtful and detailed feedback! 😊 We’re incredibly happy to hear that Jacinda provided such a supportive and empathetic experience. It means a lot to know she took the time to truly understand your concerns and walk you through everything with care and clarity. We’re always aiming to make things easier and less frustrating, and it’s wonderful to hear that the step-by-step guidance helped you get to the solution you needed. We’ll be sure to share your kind words with Jacinda, she’ll be thrilled! Thank you again for your honesty and for highlighting both your app and support experience, we’re grateful to have you with us! 💛
July 23, 2025
When I first started using AfterSell, I had a really negative experience with their support team using AI generated responses and taking 3+ months to address my issue. As I understand they had changed hands and were working out some kinks, so I connected with them at a bad time. Since then I've given it another shot and their support has been more helpful and able to address my issues, and everything has been working smoothly. I'm pleased with the app at this point and recommend it as long as they keep their support in good shape :)
Oct. 29, 2024
May 20, 2024
It's good for what it is. It only works optimally in countries like the US though, not Klarna countries, so 1-star off. It makes me more money than if I didn't have it so no *major* complaints. The interface is somewhat dated, and here in Sweden, customers have to input their payment info again because it's not compatible with Klarna. Again, not something unique to this upsell app, but every one.
Jan. 9, 2024
App works well and has had a positive impact on sales. Customer support is excellent.
Oct. 13, 2022
I just installed and Pierre has been very helpful in setting up a funnel and explaining the details.
Jan. 28, 2025
UPDATE 2: The support team was very responsive and has been working actively to help resolve the issues. UPDATE: Changing my review to 1 star. I have noticed a huge degradation in performance of this app especially with load times. When viewing analytics something always breaks and the app crashes or gets stuck in infinite load. Same happens when updating or creating funnels. In the last 3-4 months, there has not been 1 time where I have used this app and the screen hasn't been stuck on loading or just outright crashing during the session. Great support. Heard back and was able to get set up by Dhruv on their team within minutes of reaching out on a Sunday. The UI/UX of the app is amazing as well!
Sept. 18, 2021
Just got the app so not much to say about performance yet but the service is the best I've received from any app so far. Actually put me in touch with a guy who gave me detailed feedback on how to improve my upsell page for more conversions and implemented the changes for me! Legendary stuff. Now let's see if it works. (Suggestion: would be nice to have the option to sell more than one product on the upsell page. Say if you could pick a collection and the algorithm could show products that are converting the most as the upsell selection)
Aug. 24, 2021
Absolutely love how quick the customer support is , they really made it hassle free also gives a very professional look to the website :)
Thank you for taking the time to review our app. We're so glad that your experience with AfterSell has been a positive one 🙌!
April 15, 2021
Yet to see the results, but easy to set up! I am keen to see what happens once I get the website up and running.