Rating

4.9

feedback

785

Reviews

chart

#518

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    7%
  • Less than a month
    27%
  • Less than a year
    53%
  • More than a year
    10%

Reviews Summary

The reviews for the AfterSell Shopify App are overwhelmingly positive, with users praising the excellent customer support provided by team members like Patti, Lillian, Dom, and Mark. Customers appreciate the quick responses, personalized assistance, and even tutorial videos created to help them navigate the app effectively. The app itself is described as easy to use, with great features for post-purchase upsells and increasing average order value. Users have reported seeing immediate revenue lifts and finding the app to be a game-changer for their businesses. However, there are a few mentions of issues with compatibility in certain countries and occasional technical difficulties that impacted the user experience.

Highlights

Excellent customer support and personalized assistance
Ease of use and effective features for upselling
Immediate revenue lift and positive impact on businesses
Issues with compatibility in certain countries
Occasional technical difficulties

Rating Breakdown

  • 5
    95% (749 ratings)
  • 4
    3% (21 ratings)
  • 3
    1% (4 ratings)
  • 2
    1% (4 ratings)
  • 1
    1% (7 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

July 21, 2024

Superb app. Everything works smoothly.

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

July 16, 2024

Quick to support and resolve any matters. Thanks Patti for the support.

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 15, 2024

Very helpful and fast to respond and nice aswell

Using app

1 minute

Total reviews

1

Average rating

5.0

5 / 5 Share

July 15, 2024

Quick on the reply and quick on the answer. Also attached an example so that I could reference the solution as I was making the appropriated changes. Good job!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 13, 2024

Patti has been super helpful with the suggestions and my questions on the app. Great app overall! easy to use and has a lot of useful features!

Using app

12 days

Total reviews

2

Average rating

5.0

All reviews

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