FormCRM Contact Form Builder
All reviews
We needed a detailed B2B wholesale inquiry form with conditional logic, file upload options, and automated email alerts, and this app delivered on all of it. If you're looking for a form builder that's both flexible and backed by a support team that actually shows up, this is a great choice.
It was actually just easy to put together and it doesn't look bad. Mad I didn't find this sooner. Wanna see what else I can make with this form builder.
We experienced an issue with the form not displaying properly, but they were incredibly helpful and kind throughout the process. The support was quick, efficient, and greatly appreciated. Thank you for the excellent assistance!
Had a minor issue connecting Mailchimp initially, but support resolved it fast and were super friendly throughout. The app itself is very intuitive, everything works exactly as expected now. Much appreciated!
They were good and actively solved my issues, especially Adnan.
Thank you so much for the kind words. This really made my day! It was a pleasure working with you, and I'm glad we were able to get everything sorted out. Don't hesitate to reach out if you ever need anything else. — Adnan
After trying several form solutions, this is the one we’ve decided to stick with. It strikes a great balance between flexibility, reliability, and ease of use, and the support has been exceptional whenever we’ve had a question or needed a small customization. A few things that really stood out: 1. The setup process was smooth, and most of what we needed worked right out of the box without requiring complex configuration. 2. We noticed that after submitting and reloading the form, one conditional file upload field wasn’t resetting correctly because the checkbox state wasn’t being triggered. We reported it, and the team fixed it promptly. 3. The custom SMTP option is a huge plus. Being able to send emails from our own domain makes everything look more professional and has noticeably improved email deliverability. 4. It’s easy to match the forms with our store’s design. We used both the app’s Custom CSS feature and a few adjustments in our Shopify theme, giving us complete control over the appearance. We’re currently using the Premium plan, which offers far more functionality than we need today while leaving plenty of room to expand in the future. It’s a solid app backed by a responsive team that genuinely listens to feedback and resolves issues quickly. Definitely recommended.
Such a great app! It does precisely what I need to handle forms on our website. I've set up multiple forms with it, and they're all used every single day. Highly recommended!
Great results so far, especially combined with the Shopify Flow app. Excited to discover more of what this form app can do
Forms have been working really well for me. The form builder is intuitive and easy to use, so setting everything up took no time at all. I'm able to set up automated emails to both myself and my customers, with features like auto inserting the customer's name as a tag. It's perfect for my needs.
Setup and support are excellent, and the installation process is seamless. I really like the manual customer approval feature and the form builder, which makes it easy to create custom forms. I also appreciate an app that provides outstanding support while helping me grow sales and improve customer service more efficiently.
Thank you so much for the 5 stars, HGL ART! It means a lot to see your support. If you ever need anything or have an idea for us, we're just a message away. 🙏
to me the app is simple and easy to use. if there is any problem help is always there, very convenient. and it solves the problem of intergration with some other apps - ie with me google sheet and shopify. i am at the beginning stage so will update further. tho there are some glitches, im sure it will be solved soon.
Thank you for the thoughtful review! Glad the Google Sheets, Shopify integration is already saving you some hassle. You mentioned a few glitches—we'd genuinely love to get them sorted for you. If you reach out to our support with the details, we'll jump on it right away. Excited to grow alongside your store. 🚀
Sehr gut, Top Kundenservice. Ich empfehle es.
Great and fast help. Even chagend some features for us!
Thank you, Buadep! We're here whenever you need us. 🚀
Was great! Thank you
Thank you for the kind words and for being with us! We're always here if you need anything. 💜
Thank you so much for the 5 stars, and for sticking with us! It really means a lot. If there's ever anything you need or want to see added, we're just a message away. 🙏
Great and fast customer service. We use the forms for several different purposes, and we’re very happy with the integration options and the overall format.
Thank you for the great review! Love hearing that you're putting the forms to work across different purposes, and that the integrations fit your setup. That's exactly what we built them for. If you ever need a hand or have a feature in mind, just reach out — we're always happy to help. 🚀
Impressed at the speed that the support came when I was having trouble with the app, so I'm very happy with that.
Thanks for the kind words. Glad our support team could step in quickly and get things sorted for you. We’re always here if you need anything further.
I love how my form looks and I was able to customize it exactly how I wanted. I had a little trouble getting it to embed but I reached out to customer service and they responded right away with detailed step by step instructions. I'm very happy.
Thank you for sharing this. Good to hear you’re happy with the customization and overall look. Glad our team could help you through the embedding process quickly. Always here if you need more support.
This app is very easy to set up and simple to use with a clean, intuitive interface. The customer support is exceptional - fast responses and clear, effective solutions whenever needed. Strong performance on both product and service. I asked for a feature related to Google Sheets, and they implemented it within 24 hours!! Kudos to the team. Highly recommended for any Shopify store.
Thank you so much for this wonderful review! 🙏 We're really glad the app has been easy to use and that our support team could deliver quickly. Implementing your Google Sheets feature in 24 hours was our pleasure - feedback like yours is exactly what drives us to keep improving. We truly appreciate your recommendation!
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.