All reviews

Rating Breakdown

  • 5
    97% (2,742 ratings)
  • 4
    3% (73 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (14 ratings)

Reviews with Text

  • 96% (2,719)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 5, 2024

Recently had a great customer service experience. Esther was professional, attentive, and addressed my needs promptly. The friendly approach and helpfulness made a positive impact. Highly recommended for their excellent service!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 5, 2024

App is great and support team is highly responsive. Tiana , Hana and Toby they did good in support.

Using app

About 5 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 5, 2024

Recently installed the app and I must say, for a free app it's more than enough. Lydia has been really kind and helped me get rid of the watermark too, apparently all you have to do is contact support and not pay to get it removed which is a huge plus.

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 5, 2024

Prompt help with reviews import and initial setup. Thanks Hana for your help!

Using app

36 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 4, 2024

Wonderful App and Sunny was excellent, thank you!

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 4, 2024

Just came across this app and looked perfect for my store. It was easy to install but did come across a slight problem with importing reviews (my fault not the app) but was able to speak to someone immediately on chat (even on a Sunday). Audrey was a great help and we resolved the issue very quickly. Can't wait to get to use more of the app.

Using app

About 2 hours

Total reviews

10

Average rating

5.0

5 / 5 Share

Feb. 4, 2024

Really good app. Recommending!!!

Using app

About 5 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 4, 2024

There was an issue with my review app, but customer service was super fast and helpful and got it fixed in a matter of minutes. Shout out to emily for her help thankyou!

Using app

30 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Feb. 3, 2024

Awesome reviews app and awesome customer service. I reached out to Esther and she was super professional and friendly.

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 3, 2024

I had a very good experience. i needed help and reach out for a chat and i was promptly assisted by Esther. She was great, and quickly resolve my issue. Great customer service and quick assistance. Definitely recommend this app.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 3, 2024

Great and so fast customer service. The guys Esther and Gideon were so understandable and speedy to resolve your issue. The app works perfectly fine, also it's free to use :)) Highly recommended.

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 1, 2024

Easy to install and good customer service.

Using app

20 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

May 9, 2025

The 5 Stars is for Jasmine who helped me out getting my review showing it works on my site

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 1, 2024

I was supported by Tracy today and she was extremely helpful and resolved my issue quickly!

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 1, 2024

Awesome customer service, I just downloaded the app and had a query so I got in touch with customer service via the chat service and Prakash solved my problem in minutes :)

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 1, 2024

Great and very quick support by Hana

Store

STILLA

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 31, 2024

This is a review about the customer service! Well here is the story...I have been looking for an app to allow costumers to leave a review. I installed 3 other apps but since my Dawn template has some mods already installed None of the "Guides" from the other apps would install so I needed help...I tried to contact them in the chat....I got no responses for days, I was very disappointed! then I bumped into AVADA app...of course I had to contact them...and WOW! Hanna was online and responded immediately...even at 4AM their time! and they started to work on the installation....this morning found a message in the chat letting us know that the installation was done! We checked it and we ask for a few corrections and again Abby was there to help...minutes later was ALL DONE! I would give them 6 Stars if possible ! Very Satified Highly recommended!

Using app

About 18 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 31, 2024

app works good and the customer service is great

Using app

About 2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 31, 2024

Esther was super polite and resolved my queries in a jiffy! Thank you!

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 31, 2024

It's the best review app and the support is outstanding! Got everything fixed with Abby and Tony. Thank you for this well functioning, value adding free app :)

Using app

4 months

Total reviews

1

Average rating

5.0