All reviews

Rating Breakdown

  • 5
    96% (2,286 ratings)
  • 4
    3% (73 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (13 ratings)

Reviews with Text

  • 97% (2,297)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 5, 2023

I'd like to thank Hana for helping me solve a problem with sending notifications to previous clients. We have satisfied customers who were unable to leave us feedback. This requires an additional app such as Avada Email Marketing & Sms. She's offered to help me with the settings, thanks again.

Store

Mobello

Using app

2 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 5, 2023

Support was quick and reliable on the AirReviews Product Reviews app.

Using app

24 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 5, 2023

I have tried a few different product review apps, but the experience with AirReviews has been the best one by far. Very easy to use and the support is extremely helpful! It took 15 seconds for Abby in the support team to get back to me over the chat and was able to help with all the questions. It's a strong recommendation from my side!

Store

COASIE

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 4, 2023

Very Quick response and super friendly!!!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 4, 2023

I have just downloaded and integrated the app. I was a bit confused and wasn't finding the right way to add the review page on home landing page. I contacted the customer service and I am so pleased with the services of Jasmine and Aviva! They helped me with everything and made the whole process very easy! Promptly responded and catered to all my queries! Looking forward to working with them! Thank you!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 4, 2023

Thanks to Esther for helping me with my review app today :))

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 4, 2023

This app has been very easy to install and set up. I really appreciated Abby's support in particular as she was quick to respond and helped me with resolving an issue I was experiencing. I would highly recommend this app!

Using app

8 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 10, 2023

Its was great working with Liz. She was calm and the time she took was wait less then expected.

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 4, 2023

Super easy to use app for free and top customer support. What more could you ask for in an app that's free? I had to make a few adjustments, which is why I contacted support via live chat. The super nice Sunny and Tony answered all my questions and made all the adjustments in my store themselves real quick. Highly recommended app so far!

Store

Mein Shop

Using app

About 4 hours

5 / 5 Share

Oct. 4, 2023

Great app and amazing support by Hana!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 4, 2023

Amazing app & Support! This is the only review app I use. It has everything I need :D

Using app

18 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 4, 2023

By far the best reviews app on Shopify app store. Seamless integration, functionality and professional design. The service and tech support is the best you'd come across no matter how big or small the task. Highly recommended to all. Special mentions to Hana, Lydia, Liz, Esther and the whole dev team - you guys absolutely rock!

Using app

2 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Oct. 4, 2023

Fantastic support and amazing app! I needed a theme customization, and they got it done quickly. Abby and the team were really understanding and helpful, and they totally got what I was looking for.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 4, 2023

Impressive app with excellent service! I was using an older Shopify theme and struggled to add reviews on my own. Abby from the service team, who responded within just 1 minute, promptly resolved the issue within 3 minutes. Thank you

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 3, 2023

This seems much easier to use than my last app. Sunny was very helpful at answering my question.

Using app

23 minutes

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 3, 2023

Great Service From Lydia. :)

Using app

8 minutes

Total reviews

1

Average rating

5.0

4 / 5 Share

Oct. 2, 2023

Very easy to use! Perfect addition to my store allowing customers to leave seamless reviews. Had a small issue with the review box, reached out to support and Esther was very easy to work with, had a quick solution for my problem and was up and running.

Using app

4 days

Total reviews

1

Average rating

4.0

5 / 5 Share

Oct. 2, 2023

I imported reviews from Amazon, but they weren't showing up in the recent section. I contacted the team, and Hana resolved the issue within a minute.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 2, 2023

super quick response from the support team, Esther was really helpful! Have not used the app yet, but setting up was very easy and straight forward!

Store

elreth

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 1, 2023

Had the opportunity to chat with Liz from support an she was very helpful and patient with me. Thank you for your support and changes.

Using app

6 days

Total reviews

3

Average rating

5.0