All reviews

Rating Breakdown

  • 5
    97% (2,742 ratings)
  • 4
    3% (73 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (14 ratings)

Reviews with Text

  • 96% (2,719)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 30, 2024

Great support, Jasmin, William and Hana, have done their best to support me with all my requests. So easy to ask for assistance and the app is free. Highly recommend! Thank you

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 30, 2024

Needed some help and Liz and her Tech team responded immediately with the best solutions, would recommend this app and their support team for everyone.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 30, 2024

super app, le support est très réactif et efficace. Je recommande !!

Using app

About 6 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 30, 2024

Abby was the best!! I had downloaded a different app originally and they weren't accommodating. I'm glad Abby was so helpful in assisting me with setting up the app properly. Highly recommended!

Using app

About 1 hour

Total reviews

7

Average rating

3.9

5 / 5 Share

Jan. 30, 2024

so far so good. assistance: great app: super great "Awesome App!" "This app is amazing! Easy to use, great design, and it makes my daily life so much simpler. 100% recommended!"

Using app

About 21 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 30, 2024

Abby was very helpful and straight way fixed my issue. Great Customer Service !!

Using app

About 1 hour

Total reviews

5

Average rating

4.2

5 / 5 Share

June 21, 2025

Rating: The Product Reviews app, paired with its User-Generated Content feature, has proven to be exceptional. The user-friendly interface, seamless performance, and responsive customer support make it stand out. The UGC adds authenticity, creating a compelling tool for businesses of all sizes. Highly recommended!

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 29, 2024

Very nice app. My need was not in regular operation, but the customer support team was very responsive. Audrey gave me a very quick answer, amazing response time, and great support.

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 28, 2024

Great support! With the help of Sunny and William, my problem was solved quickly. Great service! Also, the app function is great!

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 28, 2024

Mi trovo abbastanza bene, peccato però che non è possibile inviare la mail a ordini precedenti. Hana è stata molto professionale, gentile e rapida nelle risposte, sono molto soddisfatto del suo aiuto.

Using app

About 2 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 27, 2024

I recently downloaded this app. I was confused as to how to enable the widget on my store and Esther the CSR helped me within minutes she was patient and polite and I am so happy that I got her help. thank you Esther so much

Using app

25 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 27, 2024

Amazing Lady, with a prompt response. My problem was solved very fast. Deserve a great holiday with the team. Thank you!

Using app

39 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 27, 2024

Just installed and it looks very good. There is options to translate everything wish is great for non-english stores. Jasmine from support was also great answering all my questions quickly!

Store

Patyzoo

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 27, 2024

Audrey and Maison, were AMAZING!!!!! They both went above and beyond, from staying late after work to spending an hour just moving something around for me. These women are a perfect example of TOP NOTCH customer service. Thanks, ladies. GREAT JOB. I absolutely appreciate yall>

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 26, 2024

Was very easy to set up. The app walks you through a step by step guide. I had one question after getting the app running on my website and was connected to someone through chat in minutes. Jasmine was super helpful and took screenshots to show me exactly how to find a solution to my question.

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 26, 2024

I've only just begun to use this app but so far it seems perfect for my requirements. I asked Esther in the support team for assistance to set everything up and she went above and beyond to ensure everything was working well.

Using app

42 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 26, 2024

Il team mi ha assistito in maniera molto celere e professionale durante il processo di configurazione dell'app. In particolare, voglio ringraziare Audrey, Hana, Prakash, Tony e Liz! Continuate così!

Using app

About 22 hours

Total reviews

4

Average rating

4.5

5 / 5 Share

Jan. 26, 2024

Sunny with Avada has been awesome. The entire team has. I love the support and that you’re available 24/7

Using app

8 days

Total reviews

25

Average rating

5.0

5 / 5 Share

Jan. 26, 2024

Abby was so helpful! Knew exactly what to do to fix my problem. Excellent customer experience.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 25, 2024

They have great customer service. A few issues and they are always available to help Pamela is fantastic, great to deal with

Using app

6 days

Total reviews

2

Average rating

5.0