All reviews

Rating Breakdown

  • 5
    96% (2,283 ratings)
  • 4
    3% (73 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (12 ratings)

Reviews with Text

  • 97% (2,293)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 23, 2023

One thing i am highly pleased with yet is the quick and helpful customer service. The customer service know what they're doing and are always very happy to help immediately. Hana is one of the best customer service agent. Thank you Hanna. I'm 2 days old on the app yet, so if there's any new update i will come back to write. For now, their customer service is exceptional.

Using app

About 19 hours

Total reviews

4

Average rating

4.8

5 / 5 Share

Aug. 23, 2023

I had a small issue with the app, but Hana thankfully helped me and understood very quickly my issue :-) The app is very easy to use and it is quite complete for a free app ! Would recommend.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 23, 2023

Great application. Customer support is phenomenal, and they solve problems quickly. Hana is wonderful, responds quickly, and she resolved my issue within 10 minutes. Thank you very much.

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 23, 2023

Efficient app integration. Seamless review management. Abby from the chat support team was really helpful.

Using app

38 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 22, 2023

Free plan AND 24/7 live support chat! Hana did an amazing job with fixing my problem. She was fast and helpful. Excited to use this app more!!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 21, 2023

Esther was AMAZING and patient-She totally helped and made this app work! I am soooo happy!!! I cant wait to see the it work on our site! AWESOME customer support and FAST too! WOW

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 21, 2023

Hana, Solved my queries within a time and save my lot of work. Thanks for quick support hana, Really Appreciate.

Using app

34 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 18, 2023

amazing, and it's free where as LOOX and such charges a costly price for small businesses! customer service is wonderful too!

Using app

1 day

Total reviews

7

Average rating

5.0

5 / 5 Share

Aug. 18, 2023

Ein super Support. Hilfe sofort über den Chat. Ich danke dem Prakash für die super tolle Hilfe. Selbst, was er nicht erledigen konnte, was ich an Anpassungen haben wollte, hat er an das Tech-Team direkt weiter geleitet.

Using app

About 3 hours

Total reviews

9

Average rating

4.9

5 / 5 Share

Aug. 18, 2023

Still early days, but I have been very impressed with the clean presentation and features of the app, and the level of responsive support from Emily.

Using app

26 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 18, 2023

Great and quick assistance from Jasmine. She is very helpful in assisting my enquiries. Will discover more on this app.

Store

IJMAL

Using app

32 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 17, 2023

Excellent customer support service! I highly recommend this app to anyone who wants reliable product reviews and excellent customer support.

Using app

44 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 16, 2023

Setup was a breeze, Abby helped me through every step of the way and even took the branding off for free!

Using app

16 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 16, 2023

Very fast support. I contacted to remove 'Powered by AirApps' and Hana staff immediately assisted me in doing so. Thank!

Using app

38 minutes

Total reviews

9

Average rating

4.1

5 / 5 Share

Aug. 16, 2023

I am new to managing reviews on my website. I downloaded Air Product Reviews relatively easily but was not sure where to begin. I waited a couple of days and didn't see any reviews on my site. I clicked on the online chat and within 10 seconds Esther asked what she could help with. I explained my situation. She logged into my site and within 5 minutes enabled everything and I now have the ability for customers to leave 5 star reviews on every product. I am very happy with the look and the overall feel it has added to my site. Thank you for your help. John

Using app

22 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 16, 2023

Not yet fully using this yet, but seems pretty powerful, covering most needs of a small business. Customer support was great, Hana was brilliant! Super friendly and very helpful, a pleasure to talk to. Definitely be considering Air Reviews for my site.

Using app

About 4 hours

Total reviews

4

Average rating

4.0

5 / 5 Share

Aug. 16, 2023

I was looking for a replacement for the previous review app, and my friend recommended air review. During the test, I found that the customer service responded quickly and the product was very easy to use

Using app

37 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 15, 2023

Sunny was a great to deal with and assisted me with all my enquires. she replied fast and made sure all my problems were solved

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 15, 2023

Exceptional Service! I recently engaged with Air Apps to enhance my app's reviews, and I couldn't be happier. Their team's professionalism and attention to detail have significantly elevated my app's standing. With their assistance, my app, Air Apps, now boasts a more trustworthy and positive image. If you're seeking top-notch app reviews, Air Apps is the ultimate solution. They've truly made a positive impact on my app's success

Using app

About 1 hour

Total reviews

7

Average rating

5.0

5 / 5 Share

Aug. 15, 2023

It was a very nice experience, especially with ( Esther ) She solved my problem quickly, without delay, and to the fullest

Using app

About 1 hour

Total reviews

1

Average rating

5.0