AG Product Reviews App & UGC

Sunny and Tony helped me with a glitch where the Review box on my product page was blank as users typed in it. They took a lot of time to explore the problem and shared helpful tips on how to use the app admin settings. I'm super grateful for their time and suspect they were fixing some errors on the backend of my Taiga theme due to Judge.Me review removal. I'm still a little unsure about review apps in general on my new site, and hoping that I don't have any slow downs. I've been considering switching to Yotpo instead. Just NOT sure. I'll stay with Avada Air Product reviews for now because I also use them for the cookie GDPR app and I use Avada for SEO optimization. If things are still slow, I might switch to Yotpo for Reviews and maybe Pandectes for cookie GDPR. I'm still undecided. I don't understand why Air by Avada is used here on Shopify when Avada website design co. leans so heavily on YOAST for review app? I also don't understand why Avada isn't listed as an "eligible aggregator" by Google Merchant Center here: https://support.google.com/merchants/answer/7045996?hl=en

Incredibly easy way to collect and display reviews. Abby was super helpful in troubleshooting and helping us get our reviews up and running! She was wonderful :)

Very helpful customer service Liz, and this is useful reviews app, 5 Star!!

recommended great app with great and helpful fast support even with the needed updates ,thank Audrey and all the team.

My interaction with Esther (your rep) was great. Just after a few moments, and without remote access, she guided me to resolve my issue and also point out next steps. She seems quite knowledgeable, professional, and easy to follow.

An excellent, user-friendly product review app. The best free one imo. Jasmine and Anivia helped to provide the customisations I needed swiftly. I'd definitely recommend this to other stores.

Great and immediate support withing the build in chat

Customer service is amazing and quick with their responses. 5 stars all the way!

so fa so good, i received a very nice support thanks

Among all paid apps this app just works with all the required features for free. you can import reviews from Amazon is the best feature for me. also, chat support is prompt which I used for few small things to be corrected for my custom theme

Works perfect and Prakash was very helpful at fixing some issues I had. Highly recommend :)

I was searching for a review app for my shop and come across this app. What caught me is that it is totally free! And reviews so far are excellent. I read on and decided to install the app for the shop. Because that I had reached out to them and done up my csv file. Still can't upload successfully. So I sent in to support and attended by Sunny and Toby. She's been such a great help. She helped me to check and see that the file was already loaded successfully. Then she helped me to set up the review box. Since online, I asked a lot of questions and she was patient throughout. I further asked her to help me set up the star rating which I think Toby is the one helping me. While I was waiting, I was doing other things. It was set up pretty fast. My experience with the support was great! I hope they can continue and keep it up and high quality service over the time.

We had a small duplication problem which once I raised it as an issue was cleared by the lovely team of Lydia and Toby. Real fast service so was pleased. Not sure why it happened in the first place but hey it just noughts & ones. Thanks team

Hana is amazing. helped me for an hour and got me started

The plug-in is easy to use, the staff is also very nice, and the response speed is very timely.Thanks for Jasmine and Gidoen,

Amazing! So easy to use and I had a problem and their live chat is super helpful

Customer service is top notch. Lydia was quick and helpful.

I needed some help regarding the app and I got connected to Sunny from the support team. She was quick with responses and helped me greatly. Thank you Sunny!

The app works great and it's free. A big plus for small stores that are just starting out. Very easy to set up and intuitive. I tried 6 apps before this one and they were all terrible. Reviewing and approving customer reviews is smooth and easy. I had a few questions and the support was great. Thank you Sunny and William for all the help.

Esther was lovely, really helpful, and solved all the problems I had, all was great!