All reviews

Rating Breakdown

  • 5
    94% (2,481 ratings)
  • 4
    3% (76 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (16 ratings)

Reviews with Text

  • 96% (2,482)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 9, 2025

Great with helping troubleshoot and getting everything setup the way that works for your store

Store

Safely

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 9, 2025

The app is so helpful and simple, and their customer support is phenomenal, especially Abby

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 9, 2025

Alyssa from Avada was amazing. Great Support, very useful info. Easy to work with. Very Impressed and I will be a customer for life.

Using app

About 3 hours

Total reviews

9

Average rating

5.0

5 / 5 Share

Dec. 9, 2025

nice app~ easy to operate. prompt and professional service to help you out when you get any problem with it.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 9, 2025

I’ve had a really smooth experience with this app. Special thanks to Avery for the fast and friendly support. Loved it!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 8, 2025

Olivia was really helpful and got my issue resolved very quickly. I found Avada's apps on the Shopify App store and have found them to be some of the best quality apps, and very affordable for new merchants, as well. Additionally, for more complex issues, the team is even able to connect in to your store to provide assistance

Using app

About 1 hour

Total reviews

6

Average rating

4.8

5 / 5 Share

Dec. 7, 2025

Türkçeye direkt çeviri olmamasına rağmen canlı destekte kendi dilimde anında destek oldular Olivia ve Riley'e çok teşekkür ederim.

Using app

About 4 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 7, 2025

This has been the best experience I’ve had with Air Product Reviews. Their support team is exceptionally professional, polite, and knowledgeable. God bless all of you.

Using app

About 14 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 7, 2025

Outstanding utility and smooth integration. Hana and Mark provided quick resolution to our review-related issues and optimized the star-rating workflow. A dependable app for any growth-focused merchant. Thank you so much Hana & Mark

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 6, 2025

They are very nice and helpful.

Store

AYAMAE

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 6, 2025

The support team was extremely helpful and quick to respond! Thank you so much Felicity for your support!

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 6, 2025

great

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 5, 2025

I had a great experience with the app , with Felicity help everything was smooth.

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 5, 2025

The app works well overall, and while it has a few shortcomings, the support team and developers are genuinely eager to help. Recently, Arthur from support forwarded my request to the development team, and they fixed the issue promptly. I’ve reached out multiple times in the past for configuration questions or the occasional issue, and they always respond quickly and jump right in.

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 5, 2025

Fantastiskt bemötande från Felicity på supporten. Hon svarade på alla frågor och gav tips och trix på saker jag inte ens tänkt på. Så skall en support fungera! Stort tack Felicity!!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 4, 2025

good customer service in Felicity!!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 4, 2025

I recently installed this review app on my Shopify store, and so far, the experience has been fantastic, largely due to the exceptional support I received from Arthur. ​Setting up a new app can sometimes be daunting, but Arthur was incredibly helpful, guiding me through the entire process. He even assisted me in configuring the system to send review request emails for all my past orders, which was a huge bonus and saved me a ton of time. ​The app interface itself is very easy to navigate and seems straightforward to use for managing reviews. ​However, since this is a very newly installed app, I need more time to fully assess its impact and see how effective it is at increasing review volume and conversion rates over the next few months. Based on the initial setup and the stellar customer service, I'm optimistic! Highly recommended for the support alone

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 4, 2025

The reviews section UI is excellent, it's actually the main reason I chose this app. It fits perfectly with my theme. The 24/7 customer support is also fantastic! Hana first, and then Jennie, both helped me resolve the issues I was facing. Thanks!

Store

Klassy

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 4, 2025

Iris has helped me a lot. She was very quick and straightforward, not wasting anyone's time. Thank you for having her in your team, she is indeed an asset.

Using app

34 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 4, 2025

Ich hatte ein Problem mit dem Abändern des Textes. Hana hat mir dabei super schnell geholfen! Sie hat alle Texte für mich in wenigen Minuten abgeändert! Danke Hana

Using app

33 minutes

Total reviews

1

Average rating

5.0