Air: Product Reviews app & UGC
Shopify Product Reviews App by AirApps
Rating
4.9
feedback
5,032
chart
#459
All reviews
Rating Breakdown
Review RSS Feed
July 23, 2024
Hana was helpful and got what I asked done quickly <3. In fact, the team Avada is awesome, I am using other apps from them as well and their customer service is top of the game. Highly recommend.
Hi Enviro Flex Pack, Thank you for your wonderful feedback! We're thrilled to hear that Hana provided quick and helpful assistance. We're glad you're enjoying not just Air Reviews, but other Avada apps as well. It's fantastic to know our customer service is meeting your expectations across the board. Your recommendation means a lot to us. We'll continue working hard to maintain the high standard of service you've experienced. Thanks for being a valued customer of Air Reviews and Avada! Best regards, The Air Reviews Team
July 23, 2024
For a free app you get a lot of good options for customizations and fits into the website well. It looks good and works well, but there were a few glitches that came with it. But the support was very good, I talked to Pamela from IT and Nikita the technician was able to fix all my issues very quickly. Great support team with a solid app structure and good customization.
Hi Happy Lad, Thank you for your detailed feedback! We're pleased to hear you're enjoying our app's customization options and overall integration. We appreciate you mentioning the glitches you encountered. Our team is always working to improve the app's performance. It's great to know that Pamela and Nikita were able to quickly resolve your issues. We're proud of our support team's dedication. Thanks for choosing Air Reviews. We're committed to continually enhancing your experience. Best regards, The Air Reviews Team
July 23, 2024
Very good app to have some credibility and trust to your store. I would like to thank Linda and Nikita for their support. They were very attentive.
July 23, 2024
5 star to this app because the feature is what I have wanted. Thank you Audrey whom assist and help me on my issue. good job.
Hi Narae, Thanks for the 5-star review! We're delighted our app has the features you were looking for. It's great to hear Audrey was able to help you resolve your issue. We always aim to provide top-notch support for our product reviews app. We appreciate you choosing Air Reviews to manage your ratings and UGC. We're here to help you make the most of your customer feedback! Best, The Air Reviews Team
July 23, 2024
Thank you Lydia! The best customer service ever! Provided solid and fast solution! Also I appreaciated the solid tech of you team! The best review App I have ever used!
Hi Lankiz Official Store, Wow, thanks for the amazing feedback! We're thrilled you're having such a great experience with our product reviews app. It's fantastic to hear Lydia provided top-notch customer service with a fast, solid solution. We always aim to solve issues quickly and efficiently. We're honored you consider us the best review app you've used! Our team works hard to make managing your ratings and UGC as smooth as possible. Thanks for choosing Air Reviews these past 4 months. We're excited to keep supporting your store's social proof needs! Best, The Air Reviews Team
July 22, 2024
Wow, What a great service. Fast and reliable team support from these two. 'Hana & Anvia' absolutely smashed it in minutes. Admittedly, I am clueless with technology and it was taking me a few days to get my head around - codes etc I eventually gave in and contacted customer support. I spoke with a Lady called Hana, She was superb and very, very helpful to my requests in what i was struggling with.. Hana & Anvia worked behind the scene's and in a matter of minutes my reviews were done. Fully Recommend, Air Product Reviews. The importing of air reviews is made easy, even for non techno' queens like me. Thanks Again Hana & Anvia.
Hi FayzieBobs, Wow, thank you for such enthusiastic feedback! We're thrilled to hear about your great experience with our support team. It's wonderful to know that Hana and Anvia were able to assist you so quickly and effectively. We understand that technology can be challenging, and we're always here to help. We're glad we could turn your frustration into a positive experience. Your satisfaction is our top priority. Thank you for choosing Air Reviews and for taking the time to share your experience. Best regards, The Air Reviews Team
July 22, 2024
I had an issue with my website, and Hana from Avada was incredibly helpful. She provided prompt and efficient support, guiding me through the solution with patience and expertise. Thanks to her, my problem was resolved quickly. Excellent service!
Hi Urban Hive, Thanks for sharing your experience! We're glad to hear Hana was able to help you out so effectively. It's great that she guided you through the solution with patience and expertise. We know how important it is to get your product reviews displaying correctly on your website. We're pleased we could resolve your issue quickly, especially since you're just getting started with our app. We hope this sets the tone for a smooth experience as you begin collecting and showcasing your ratings and UGC. Thanks for choosing Air Reviews. We're here if you need any more help as you continue using the app! Best, The Air Reviews Team
July 22, 2024
This app is highly recommended and incredibly useful app for Shopify business owners seeking to enhance the professionalism of their stores. I am particularly grateful to Miss Tiana ❤ for her invaluable assistance in setting up my store with this app and integrating product reviews. Her support has made a significant impact on my store's presentation. Thanks,
Hi GorgAhoo, Wow, thanks for the glowing recommendation! We're thrilled to hear you're finding our app so useful for your Shopify store. It's fantastic that Tiana was able to help you set up the app and integrate your product reviews so effectively. We know how important it is to get your ratings and UGC displayed just right to enhance your store's professionalism. Even though you've only been using Air Reviews for about 2 hours, we're excited that it's already making a significant impact on your store's presentation. We appreciate you choosing our app to boost your social proof. We're here if you need any more help as you continue to use and explore Air Reviews! Best, The Air Reviews Team
July 21, 2024
App is really amazing and have all the features we need need and support staff is really cooperative and quick, Mia and technican Moby are really humble guy. Appreciate their efforts.
Store
My Store
Using app
27 days
Hi My Store, Thanks for the amazing feedback! We're thrilled you're enjoying our app and its features. It's great to hear Mia and Moby provided such cooperative and quick support. We always aim to help our users get the most out of their product reviews and ratings. We appreciate your kind words about our team. Even though you've only been using Air Reviews for about an hour, we're excited that you're already having a positive experience. Thanks for choosing our app for your UGC needs. We're here if you need any more help as you continue exploring Air Reviews! Best, The Air Reviews Team
July 21, 2024
I had the pleasure of working with Hana, and I couldn’t be happier with the service she provided! Her attention to detail, professionalism, and genuine care made the entire experience exceptional. She went above and beyond to ensure everything was perfect, and her friendly demeanor made the process enjoyable. Thank you, Hana, for your outstanding service! Highly recommend!
Hi Fashion Modern, Wow, thanks for such wonderful feedback! We're thrilled to hear about your fantastic experience with our app and support team. It's great that Hana was able to provide such exceptional service. We always aim to go above and beyond in helping our users manage their product reviews. We're glad the process was not only smooth but enjoyable too. That's exactly the kind of experience we want all our users to have with Air Reviews. Even though you've only been using the app for 3 days, we're excited to continue supporting you in showcasing your ratings and UGC. Thanks for choosing Air Reviews! We look forward to helping you boost your store's social proof. Best, The Air Reviews Team
July 21, 2024
I needed to ask something in your application. Your customer representative named "Hana" was helpful and helped me solve the problem in almost 1 minute. Thank you very much.
Hi Adalonia, Thanks for your feedback! We're glad you've had a great start with our review app. It's fantastic that Hana was able to solve your problem so quickly. We always aim to provide speedy support for all your product review needs. Even though you've only been using Air Reviews for about 2 hours, we're thrilled we could help you out right away. We hope this sets the tone for a smooth experience as you collect and showcase your ratings. We're here if you need any more help getting set up with your UGC and reviews! Best, The Air Reviews Team
July 20, 2024
I recently started using Air Reviews, and it has been a game-changer for managing feedback. The app is incredibly user-friendly making it easy to collect and analyze reviews. A special shoutout to Hana from customer support, who was exceptionally helpful and responsive to my queries. Her assistance made the whole experience even better. Highly recommend this app.
Hi Premier Traders, Thanks for the fantastic feedback! We're thrilled to hear Air Reviews has been a game-changer for your feedback management. It's great that you're finding the app user-friendly. We work hard to make collecting and analyzing product reviews as simple as possible. Hana will be delighted to know her support made such a positive impact. We're always here to help you make the most of your ratings and UGC. We really appreciate your recommendation. Thanks for choosing Air Reviews to boost your store's social proof! Best, The Air Reviews Team