Air: Product Reviews app & UGC
Shopify Product Reviews App by AirApps
Rating
4.9
feedback
5,034
chart
#462
All reviews
Rating Breakdown
Review RSS Feed
July 17, 2024
Great app and great support. Had an issue with the size of the title from the review box and it was fixed almost immediately. Special thanks to Tiana and William
Hi myguy, Thanks for the awesome feedback! We're glad you're enjoying our product reviews app. It's great to hear we could quickly fix the issue with your review box title size. We know how important it is to have your UGC displayed just right. Tiana and William will be thrilled to know their support made a difference. We're always here to help you make the most of your ratings and reviews. Thanks for being a valued user of Air Reviews for 9 months now! Best, The Air Reviews Team
July 17, 2024
I want to commend Tiana for her outstanding support. She was extremely professional, friendly, and competent. Her quick response time and clear communication efficiently resolved my issues. Tiana's patience and dedication ensured that I was completely satisfied. Thank you, Tiana, for the excellent support!
Hi Elumiere, Thanks for the wonderful feedback! We're happy to hear about your great experience with Tiana. It's fantastic that she was able to resolve your issues quickly and clearly. We always aim to provide professional and friendly support for all your product review needs. We're glad Tiana's patience and dedication left you fully satisfied. That's exactly the kind of service we strive for with Air Reviews. We hope you're finding the app helpful for managing your ratings and UGC. We're here if you need any more assistance! Best, The Air Reviews Team
July 17, 2024
The team had been very responsive. Kevin had been really nice and provided the required solution instantly.
Hi IndieJhola, Thanks for the great feedback! We're happy to hear our team has been so responsive. It's fantastic that Kevin was able to provide you with a quick solution. We always aim to solve issues promptly when it comes to managing your product reviews. We really appreciate your loyalty over the past 10 months. It's users like you who help us keep improving our review app. Thanks for sticking with Air Reviews for your ratings and UGC needs! Best, The Air Reviews Team
July 16, 2024
So far so good! I had a hard time figuring out how to send requests to old orders prior to installing the app and customer support Hana was super fast to respond and help me figure it out.
Hi GOOD CHECK FITS, Thanks for the positive feedback! We're glad you're off to a good start with Air Reviews. It's great that Hana was able to quickly help you figure out how to send review requests for older orders. We know managing product reviews can be tricky at first. We're excited you're already experiencing our fast support. We're here to help as you continue exploring our review features and UGC tools. Don't hesitate to reach out if you need anything! Best, The Air Reviews Team
July 16, 2024
Audrey is a great support, helped me alot :) And the app is great, i love everything for now.
July 15, 2024
I'm Very Satisfied with the service of the Audrey.. Audrey solve my all problems , Very impressed to gaved a services
July 14, 2024
Wonderful plugin! And wonderful technical support! Hana helped with all the questions that I had
July 14, 2024
hana was great in helping me import reviews
Store
My Store
Using app
About 2 months
July 14, 2024
The application interface is very simple and straightforward. And it has a very good customer service. They do their best to help you in any way they can. I would like to thank Hana for her help.
Hi DAGMON, Thanks for the great feedback! We're happy you're finding our app interface simple and straightforward. It's wonderful to hear that our customer service has been helpful. We always aim to do our best for our users' product review needs. Hana will be pleased to know her assistance was appreciated. We're glad she could help you out. We hope you're enjoying managing your ratings and UGC with Air Reviews. We're here if you need any more help! Best, The Air Reviews Team
July 14, 2024
Muy buena app, muy buena atención al cliente, Tiana me ayudó muy rápido en el chat en vivo. Muchas gracias