Air: Product Reviews app & UGC
Shopify Product Reviews App by AirApps
Rating
4.9
feedback
5,006
chart
#463
All reviews
Rating Breakdown
Review RSS Feed
May 17, 2024
I had trouble importing reviews at first, and also didn't understand how to format the file. The customer support (Lydia, Rosie and Mia) helped me and I was able to start importing reviews.
May 14, 2024
hana is amazing customer support!
Using app
7 months
Total reviews
2
Average rating
4.5
May 4, 2024
Thank you Nolan and the technician: Williams. You are very responsible and helpful. On the other hand, PageSpeed Insights show me this app block the main thread for some time. So I have mixed feelings. I have a response from Air Product: "We would like say explain that the reason for this increase in thread is due to our app need to add the codes inside the block. This has been optimized to its maximum already". I have no skills to judge is it an issue with every app that kind or not.
May 2, 2024
The interface of the App is really smooth and most appreciated thing is that they have really supportive team. Anivia from developer team helped me here. Thank you Guys
April 26, 2024
vraiment top :) j'ai eu une aide rapide et très aidante ! j'ai tout compris rapidement ! Merci à Tiana qui a su faire preuve de rapidité et également de patience avec mes questions ! une bonne application avec un bon support, je conseille :)
March 27, 2024
It's a good app, it does the job as described. Customer support has been great. Hana got right to down to the issue and resolved it in matter of minutes from first contact.
March 10, 2024
Works great though I find it a bit pricey. The customer service is amazing though
March 5, 2024
March 4, 2024
Exceptional customer support! Prompt responses and thanks Lydia and William to resolve my issue immediately. Recommend this app for its service and dedication to customer satisfaction."
Feb. 13, 2024
i definitely recommend it. their team is very helpful. they solved my problem in seconds
Feb. 6, 2024
I would like to take this opportunity to express my sincere gratitude for your exceptional customer service during my recent experience with Air review app. Your friendliness, patience, and expertise in resolving my issues were truly remarkable, making my experience with your app a pleasant one. I would like to commend your team for creating such a user-friendly app that has significantly enhanced my online store's functionality. The app's features are intuitive, and the interface is easy to navigate, making it a must-have for any Shopify store owner. The app's compatibility with other popular Shopify apps and themes is also a plus, making it a versatile solution for any online store. Overall, I am extremely satisfied with my experience using your app, and I would highly recommend it to anyone looking to improve their Shopify store's functionality. Thank you once again, Esther, for your outstanding service.
Feb. 1, 2024
I tried this app and was really happy with it and the excellent support from Hana and Amy. You can import old reviews too and the app widgets are extremely easy to install. The only problem with the app is that I wanted to be able to send review requests to old customers from before I had a website and it didn't have the capability, so unfortunately I had to get a different review app. Otherwise if you don't need that capability then I highly recommend this app. It is simple and efficient and I can see why so many use it
Jan. 31, 2024
Application au top, très pratique pour récolter les avis et aiguiller nos clients à partir d'expériences d'autres. Audrey et Tony ont été très sympathiques et nous ont aidés pour certains problèmes de paramétrages. J'ai hâte de voir de nouvelles fonctionnalités ainsi que la résolution de l'importation bloqué à 10 avis rapidement. En vous remerciant de votre temps et de votre application !
Jan. 24, 2024
The installation was very smooth thanks to help of Abby. Haven't used the app itself yet, but it seems to fit within our business needs.