All reviews

Rating Breakdown

  • 5
    97% (5,205 ratings)
  • 4
    3% (140 ratings)
  • 3
    0% (9 ratings)
  • 2
    0% (7 ratings)
  • 1
    0% (21 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 4, 2024

Great app! It does what I want it to do. I wasn't very good at using it at first, but Hana, the customer service, helped a lot, thanks!

Using app

6 months

Total reviews

3

Average rating

4.0

Developer Reply

Great app! It does what I want it to do. I wasn't very good at using it at first, but Hana, the customer service, helped a lot, thanks! Sparesbarn China 6 months using the app

5 / 5 Share

Sept. 4, 2024

Tracy is 5/5 Stars best customer service!

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 4, 2024

i really like the app interface and service also the customer support is very helpful special thanks to judy for guide me

Store

ODEJIA

Using app

8 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 4, 2024

your app is faboulous and the support team representator Alyssa and technical team member Toby, "I am thankful to both of you from the bottom of my heart". they both are so much supportive. wish you all the best in their lives.

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 3, 2024

Support team is very nice I appreciate Penelope's help

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 3, 2024

The best reviews app. It was so easy to set up. Emily was so kind to help me through the process and made sure everything went smooth. It looks so nice on the website too

Store

TabWizz

Using app

11 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi TabWizz, Thank you for the fantastic feedback! 🌟 We’re so happy to hear that Emily helped you through the setup process and that everything went smoothly. It’s great to know the app looks nice on your website too! We’re here anytime you need assistance. Best regards, The Air Reviews Team

5 / 5 Share

Sept. 2, 2024

Wonderful customer support, Audrey helped me with the entire set up process start to end, and loved how it was automated. It would help to get a summary of how she went about it so that if I have a need to future add-on but getting a transcript of the chat and the automated processes that was requested help on in shopify setups. Hope this helps, thank you!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi PUPSTARS, Thank you for your thoughtful feedback! 😊 We’re delighted to hear that Audrey provided excellent support throughout your setup process. Your suggestion to include a summary or transcript of the setup steps is a great idea, and we’ll definitely look into it. If you ever need further assistance, we’re just a message away. Thank you for choosing Air Reviews! Best regards, The Air Reviews Team

5 / 5 Share

Sept. 2, 2024

Amazing support by the team, Tiana is so helpful as my store was not supporting this app and not showing the reviews. but She escalated the case not the spot :)

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 2, 2024

very usefull app, also customer service experience with Tina is vey helpful.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 2, 2024

ottima app e ottima assistenza! hana e anvia mi hanno aiutato a risolvere un problema contestuale

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 2, 2024

Hana has kindly set up the review page for me. She is very knowledgeable, knows how to deal quickly with the issue I had on my shop page review. Thanks to Hana’s expertise on the matter.

Using app

15 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 2, 2024

Excellent customer service! I highly recommend them!

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 2, 2024

I used all of best rated review apps but they only offer limited features ...But this air reviews app was amazing it offer many features than i expected and their customer support was fast and i get better experience with and thankyou Air reviews team for your all support and features

Using app

About 2 months

Total reviews

6

Average rating

5.0

Developer Reply

Hi shopex4u, Thank you for your amazing feedback! 😊 We’re thrilled to hear that Air Reviews exceeded your expectations with its features and fast customer support. It’s great to know you had such a positive experience. If you ever need assistance, we’re always here to help. Thanks for choosing Air Reviews! Best regards, The Air Reviews Team

5 / 5 Share

Sept. 2, 2024

Emily is very patient and the service is very good. I love this app

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 2, 2024

very wonderful job by EMILY, she helped me with customization on my theme within less time. thanks EMILY.

Store

ASAAA

Using app

21 days

Total reviews

8

Average rating

5.0

Developer Reply

Hi ASAAA, Thank you for your kind words! 😊 We’re so glad to hear that Emily was able to help you with customization on your theme quickly. It’s awesome to know she made the process easy for you. If you ever need more assistance, we’re just a message away! Best regards, The Air Reviews Team

5 / 5 Share

Sept. 1, 2024

The service is very fast, thank you to Hana for answering my question!

Using app

16 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 1, 2024

Je recommande !

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 1, 2024

this app is very useful and customer support is great I connect the customer support team and "Emily" connect to me and solve my all problem in some few moment. Great Experience with customer support

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi StupidCart, Thank you for sharing your experience! 😊 We’re thrilled to hear that the app has been useful for you and that Emily was able to quickly resolve all your issues. It’s great knowing our support team could make things easier for you. If you need any help in the future, don’t hesitate to reach out! Best regards, The Air Reviews Team

5 / 5 Share

Aug. 31, 2024

Wonderful support! Audrey was so helpful and solved my issue really fast. I'm still learning all of this, so this has saved my day.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 31, 2024

I had great assist by Lydia and Maison, recommended !

Store

Velaro

Using app

7 days

Total reviews

5

Average rating

5.0