Air Product Reviews App & UGC
Shopify Product Reviews App by AirApps
Rating
4.9
feedback
2,385
chart
#467
All reviews
Review RSS Feed
Aug. 12, 2025
I had an issue and reached out to support, Iris was absolutely amazing. She listened to my problem, understood exactly what I needed, and guided me step by step until everything was fixed. Really patient, friendly, and professional. Thank you, Iris, you made the whole process so easy!
Aug. 12, 2025
I had an amazing experience with the app and the support team! Special thanks to Felicity, who went above and beyond to help me. She was quick, friendly, and made everything so easy. Highly recommended!
Aug. 11, 2025
Nous n'aimons pas laisser un mauvais avis, mais cette app nous a causé trop de problèmes. Nous avons passé plusieurs mois à contacter le support à cause de tous les bugs, les problèmes et les blocages. Cette application n'est pas fiable et ils ne testent pas leurs fonctionnalités avant de les lancer. Résultat, ça a créé énormément de problèmes sur notre site. Si vous voulez de la stabilité et de la fiabilité, fuyez !
Bonjour, Nous sommes vraiment désolés d’apprendre que vous avez rencontré une expérience frustrante avec notre application. Nous vous présentons nos sincères excuses pour les bugs et les plantages que vous avez rencontrés ainsi que pour les désagréments causés à votre site. Bien que nous testions les fonctionnalités avant leur lancement, il est clair que dans votre cas, nous n’avons pas été à la hauteur, et nous en assumons l’entière responsabilité. Notre équipe travaille à améliorer la stabilité et la fiabilité, et nous vous avons déjà contacté par e-mail pour faire le point sur les problèmes que vous avez mentionnés. Nous respectons pleinement votre décision et espérons sincèrement que vous envisagerez de réessayer notre application à l’avenir, une fois les améliorations mises en place. Merci d’avoir partagé vos commentaires — ils nous aident à nous améliorer. — L’équipe support Avada
Aug. 11, 2025
Fast Responsive Customer Service, aesthetically more pleasing than other Free options, Might Glitch from time to time but Support should be able to fix it.
Aug. 11, 2025
Felicity was able to help me quickly and gave me great information and links to help me as well. Thanks!
Aug. 11, 2025
Love the design and how practical it is. A must-have Shopify item! Also thank you for Hana's help!
Aug. 8, 2025
I’ve been using the Air Product Reviews app and it has been working great for my store. Recently, I needed help with a change, so I reached out to their support team. Felicity assisted me, and she was absolutely wonderful very responsive, friendly, and quick to resolve my issue. I truly appreciate the level of support and professionalism. Highly recommended for anyone looking for a reliable reviews app with amazing customer service!
Aug. 6, 2025
A brilliant app to collect reviews, with fantastic customer service all for free! Would highly recommend!
Aug. 6, 2025
Aug. 6, 2025
Ottimo servizio clienti, assistenza sempre disponibile e app facilissima da usare! Consiglio a tutti di provare questa app: è davvero utile, intuitiva e rende tutto più semplice. Mi ha aiutato molto e non potrei farne a meno!
Aug. 6, 2025
Amazing features and on top of it is an amazing customer service! Arthur quickly catered things that I needed for my review box. I highly recommend this plugin for your stores!.
Aug. 6, 2025
The tech support is a shop save Super well in directing Don't hesitate to chat to support!
Aug. 5, 2025
The app support is incredible, Riley answered all my questions super fast and it was very helpful.
Aug. 5, 2025
Muy buena aplicación y el soporte mejor aún. Sonny, Iris, Jade y Doris fueron de gran ayuda para solucionar mis problemas y mejorar mi experiencia con la app.
Aug. 28, 2025
Good App. Though updating the app as per my theme took some weeks but in the end it worked out well. App is working good and of-course it is loaded with pretty good features. Must use this app in your shopify store.