All reviews

Rating Breakdown

  • 5
    97% (5,178 ratings)
  • 4
    3% (136 ratings)
  • 3
    0% (9 ratings)
  • 2
    0% (7 ratings)
  • 1
    0% (21 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 26, 2024

Good helper

Using app

29 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 26, 2024

best customer service by Hana such a great person she is Helped me importing my reviews within a minute

Using app

29 minutes

Total reviews

12

Average rating

4.9

5 / 5 Share

Aug. 26, 2024

The app is truly impressive! What stood out to me the most is its interface—it has a much better UI compared to other apps. I also appreciated the support team. My issue was resolved within minutes, thanks to Tiana.

Store

Dholaji

Using app

About 18 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Dholaji, Thank you for the fantastic feedback! 🌟 We’re thrilled that you’re impressed with the app’s interface and that Tiana could resolve your issue so quickly. We’re here to help anytime you need us! Best regards, The Air Reviews Team

5 / 5 Share

Aug. 26, 2024

great app lots of features, and best customer service i ever had , specifically mentioning hana for the support

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 25, 2024

I had the pleasure of working with Jade recently, and I couldn't be happier with the experience! She was incredibly helpful in teaching me how to use the carousel widget. Jade's patience and clear explanations made the process so easy to understand. She walked me through each step, ensuring I felt confident using the widget on my own. I genuinely appreciate her support and expertise. Thank you, Jade!

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi StylinArts, Thank you for sharing your experience! 😊 We’re so glad Jade could help you with the carousel widget and make the process easy to understand. Your appreciation means a lot, and we’ll be sure to pass your kind words on to her. We're here for you anytime! Best regards, The Air Reviews Team

5 / 5 Share

Aug. 25, 2024

Did great helping me get my app enabled, thank you!

Using app

30 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 25, 2024

Um just getting started with the app and noticed its very easy to import reviews thanks to the help from their support team Alysa who helped set up everything in just a few minutes and it looks perfect, i can now easily import with just a few clicks .I definitely recommend this app for those wanting to import products reviews to their store.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hi Universal WebCart, Thank you for the great feedback! 😊 We’re thrilled to hear that Alysa was able to help you get set up quickly and that you’re finding the import process easy. Your recommendation means a lot to us. We're here to support you as you continue using the app! Best regards, The Air Reviews Team

5 / 5 Share

Aug. 25, 2024

The app is good, I saw a pop-up feature with other apps which was helpful, also, the importing was more customized, like importing from certain counties only, one more thing is that when you import pictures it's easy for anyone to know that this picture is imported from Ali express because when he opens the pictures he can see the URL changed to ali or amazon URL. Also, the customer support is very helpful, I've had multiple interactions with different agents like Audrey and Hana, and they helped me a lot.

Using app

About 2 months

Total reviews

3

Average rating

4.7

Developer Reply

Hi EliteMart, Thank you for your valuable feedback! 😊 We’re glad you find the app useful and appreciate your suggestions about the pop-up feature and importing customization. We’ll definitely take your thoughts into consideration for future updates. We're also happy to hear that Audrey and Hana were able to assist you effectively. If you have any more ideas or need further assistance, we’re here for you! Best regards, The Air Reviews Team

5 / 5 Share

Aug. 25, 2024

I am very happy with this app, it has a lot of advanced features and the best part is that its customer support is amazing.

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 25, 2024

The "Air Review " is best ever review app. I have never seen such a user friendly, customer supportive and well in time responsive app. Apart from its easy interface and lighter in weight / size, its customer support is amazing. Whatever your query is, whatever your question is, its customer support is marvelous. Its my personal experience as today i was facing two major issues, but their customer care staff named "Emily" was so caring and responsive as i felt that she is only reserve for me. without any delay she answered my multiple questions and resolved my both issue without any delay. My running campaigns would otherwise became disturb if she did not timely responsed and resolved my issues. Thanks Air Review, Thanks Emily. Thanks again.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi ManyShoppy, Thank you so much for your glowing review! 🌟 We're thrilled to hear that you find Air Reviews user-friendly and that our customer support has been there for you when needed. Your satisfaction is our top priority, and we're glad we could help with your issues quickly. Thanks for being with us for 5 months—we’re here whenever you need us! Best regards, The Air Reviews Team

5 / 5 Share

Aug. 25, 2024

Jasmine from Avada was really helpful. She assisted me with every single step. I have issues regarding my review and she sorted it out very fast.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 25, 2024

I recently had the pleasure of working with Kevin to make some modifications to my store. Kevin was not only incredibly knowledgeable but also exceptionally patient and helpful throughout the entire process. He provided clear guidance and creative solutions that perfectly suited my needs, truly going above and beyond to ensure everything was set up for success.

Using app

About 14 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hi Fiore & Lucce, Thank you for sharing your wonderful experience! 🌟 We’re thrilled to hear that Kevin provided the guidance and creative solutions you needed. It’s great to know he went above and beyond to help set your store up for success. We’re here for you anytime! Best regards, The Air Reviews Team

5 / 5 Share

Aug. 24, 2024

This app is great. Jasmine , really helped me a lot and Thankyou so much...

Using app

26 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 24, 2024

Very helpful support from Hana!

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 24, 2024

Thanks Hana for the support, Nice review app great widget great support?

Using app

10 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 24, 2024

Thanks for Lydia and Maison's helpful service, solved my confuses.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 23, 2024

Great customer service! Tiana has helped a lot when i first don't know anything about the app! Highly Recommend!

Store

Leraval

Using app

24 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Leraval, Thank you for your awesome feedback! 🌟 We’re so glad Tiana was able to guide you through the app when you were just getting started. It’s great to hear that her support made things easier for you. We're thrilled to have your recommendation, and we’re here anytime you need us! Best regards, The Air Reviews Team

5 / 5 Share

Aug. 23, 2024

sorunu kendi başıma çözemedim bana gerçekten çok yardımcı oldular iyiki kullanıyorum

Store

Suvi

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 23, 2024

"I had a wonderful experience using this app! It's incredibly user-friendly and offers a wide range of helpful features. What truly sets it apart is the outstanding customer care service. I had an issue and reached out for support, and Jasmine, one of their representatives, was exceptional. She was not only knowledgeable but also patient and went above and beyond to resolve my concern. I truly appreciate the level of care and attention I received. Highly recommend this app to anyone looking for reliable service and excellent support!"

Store

My Store

Using app

2 days

Developer Reply

Hi My Store, Thank you for the fantastic review! 😊 We’re delighted to hear that you found the app user-friendly and full of helpful features. Jasmine will be thrilled to know that her support made such a positive impact. We truly appreciate your recommendation and are here to help anytime you need us! Best regards, The Air Reviews Team

5 / 5 Share

Aug. 23, 2024

Really grateful for Jasmine and Andrew support. They were great!

Using app

11 days

Total reviews

1

Average rating

5.0