All reviews

Rating Breakdown

  • 5
    97% (2,724 ratings)
  • 4
    3% (72 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (14 ratings)

Reviews with Text

  • 96% (2,701)
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5 / 5 Share

Jan. 2, 2026

Store

ZepCliq

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 2, 2026

Great customer service! Very helpfull and fast. Addind extra language for app from request.

Store

Infrast

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 31, 2025

I’ve honestly never seen such helpful and patient support before. The Air Reviews app is already powerful, but what makes it outstanding is the support team. A special thanks to Riley Riley explained everything step-by-step, answered all my questions clearly, and helped me understand how to manually add old customer reviews, auto-publish settings, and even how to manage review dates. Every reply was fast, polite, and solution-focused. As a store owner, this kind of support saves time, stress, and confusion. The assistant didn’t rush, didn’t give generic answers, and genuinely wanted to help until everything was clear. Highly recommended app for Shopify sellers who care about real reviews and smooth experience. Thank you Riley & Air Reviews team — keep up the amazing work!

Using app

About 10 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 30, 2025

Fast reply, no hassle. Great experience from start!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 30, 2025

It's a good app if I'm being honest. I much prefer the layout for this app's review section than other apps which are usually payed for. Best part this one is free. Costumer support is fast as well. For example, Riley answered pronto and even helped me with my issue manually herself. overall, 5 starts for this app.

Using app

About 1 hour

Total reviews

5

Average rating

5.0

5 / 5 Share

March 24, 2026

Ethan was very helpful and knowledgeable! Fast response!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 30, 2025

Jade was super helpful to send review requests for 30 old orders.

Store

Claphic

Using app

43 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 30, 2025

Thank you Audrey

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 30, 2025

Kipuka was so patient with my questions and helpful. I highly recommend this app.

Using app

44 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 29, 2025

Great app! and amazing support! Especially help from Sonny

Using app

36 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 29, 2025

i really like Air product reviews app. best support team & special thanks to Iris

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 28, 2025

Die Hilfsperson Iris, ist sehr kompetent und konnte mir ohne Problem weiterhelfen. Kann mich nicht beschweren und bin sehr dankbar für diese Hilfe.

Store

Amory

Using app

About 4 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 28, 2025

Iris provided extremely professional and efficient support. After installing Air Product Reviews, I noticed that newly added products with zero reviews were incorrectly displaying a 1-star rating on the collection page. Iris quickly identified that this was a theme-level rendering issue, clearly explained the cause, and personally helped adjust the code to fully resolve it. For design-focused stores, accurate rating display is especially important, and everything is now showing correctly. Really appreciate her technical knowledge, patience, and clear communication. This was a great support experience overall.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 28, 2025

Riley and Andrew have been great with helping me with all my technical questions. They knew the system well, and logged on for me to fix all the issues, thanks a lot guys.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 28, 2025

Avery was prompt and friendly in their responses and let me know when they say things that would cause headaches or confusion later on.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 28, 2025

Amazing experience and support. As a new merchant, truly appreaciate the guidance and support with Air Product.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 27, 2025

Great app—simple to use and works perfectly for collecting and displaying reviews. Big thanks to Sonny for the quick, helpful, and friendly support. Highly recommended!

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 27, 2025

Too Good APP, SUPER HELPFUL FOR ME EVERYTIME I STUCK WITH ANY PROBLEM THEY HELP ME TO SOLVE MY EVERY ISSUES

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 27, 2025

Very good!

Store

HUHOLE

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 12, 2026

great customer service from Hayley!

Store

Chë

Using app

4 months

Total reviews

1

Average rating

5.0