All reviews

Rating Breakdown

  • 5
    94% (2,483 ratings)
  • 4
    3% (76 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (16 ratings)

Reviews with Text

  • 96% (2,484)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 1, 2025

Great app and excellent support which is available instantly

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 1, 2025

ive tried judge.me, yotpo (which didnt even work, couldnt send any emails, support was non existent), loox, and a few others and this by far is the best. SOOO many features available on free plan (like even allowing you to set up discounts for reviews), everything was so easy to set up and use even though im not using dawn or a standard theme. i ran into some problems with the set up and sending some emails to past orders, and the chat support was immediate. i spoke with felicity who helped answer my questions and was super helpful sharing screenshots and answering my questions. i think this is amazing value for what you get, and when my store grows and i need more features i will be glad to pay for their paid plans, if this is the support i get already on free. excellent.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 1, 2025

The app is very easy to install, the Support from the team is great, I was stuck on enabling the app and Felicity responded within minutes and got my queries all sorted out. The SUPPORT team is great, thank you Felicity!

Using app

43 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 30, 2025

Amazing customer service, really patience and work fast !

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 30, 2025

Alicia, was patient and professional and guided me through the app. It looks like a beautiful app with so many features. Very happy overall!

Using app

9 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 30, 2025

I recommend this app 100%, thanks to Riley, Jasmine and Wiliam for the help.

Using app

About 18 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 23, 2025

Fått rask og god hjelp fra Felicity!

Store

Eldheim

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 30, 2025

Avery from customer support was fantastic—helpful, clear, and very professional. She answered all my questions quickly and made everything easy!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 30, 2025

great. they are so nice to help me fix the issues

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 29, 2025

Lots of configuration options for a free app, really pleased that I've been able to get this to suit exactly what I needed. I was really struggling to find something that suited my store as a lot of review apps don't have enough customisation to suit dark theme stores, or have it locked behind really expensive monthly fees. Air Products had everything I needed on a free app, really happy with it. Thanks to Felicity at the support team to for helping me get the app set up when I couldn't find a few of the setting, got support pretty much straight away and they were super helpful. If I could rate 10 out of 5 stars I would!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 29, 2025

Very functional and also the UI is very good. Thank you

Store

ba2

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 28, 2025

Great app, I have been using it for a long time, and I will continue to use it. Support is great, Felicity does a great job, and the response is very fast.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 28, 2025

Thanks to Riley who helped me understand the review app, and for her patience!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 28, 2025

Avery responded super quick and helped me troubleshoot setup with the ratings. We were up in no time The stars widget looks really good, very happy with it.

Store

Shoppy

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 28, 2025

I had an issue while using the app, and Riley helped me through the online chat. She was very friendly, quick to respond, and solved my problem right away. Excellent support—thank you, Riley!

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 27, 2025

J'aime beaucoup cette application, elle est facile d'utilisation et en plus Jasmine du service client est disponible et réactive en cas de difficultés merci beaucoup

Using app

3 days

Total reviews

5

Average rating

4.8

5 / 5 Share

Sept. 27, 2025

Fantastic support from both Jade and Iris, really helpful and nothing seemed to be too much trouble. They were both polite and extremely helpful.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 14, 2025

App is really good for testing stores and simple to use. Helpful assistance, including Hana who helped me through an issue i was having

Store

Seloura

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 26, 2025

After installing the app I was having trouble importing my reviews. After a quick chat with the wonderful Mirra my problems were solved, thoroughly and with an explanation, and I was back in business. A+ app and service!

Store

Balu

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 26, 2025

El equipo de soporte de Air Product Reviews es de primera categoría. En mi caso, tuve un inconveniente con la configuración de la app y el servicio de mensajeria , y Jade del servicio técnico me atendió de forma impecable: paciente, clara y muy resolutiva hasta dejar todo funcionando a la perfección. La aplicación Air Product Reviews es sumamente confiable, flexible y completa: permite importar reseñas, personalizar widgets y ajustar la configuración según las necesidades de la tienda.Lo que realmente marca la diferencia es el soporte, en especial hago mención especial a JADE; si surge algún problema, puedes estar seguro de que el equipo (en especial Jade) te lo resolverá rápidamente. La recomiendo sin dudar a cualquier negocio que busque reseñas profesionales y confiables en Shopify.

Using app

1 day

Total reviews

14

Average rating

5.0