AG Product Reviews App & UGC

I loved it, it is easy to use as I am a newbie to all that stuff. The staff is very cooperative, I got stuck at some places few time. However, my savior Jasmine from Avada saved me with my precious time and effort and I got myself again on the right track.

Would be nice if it was more customizable however the customer support team is great and can help you with that. Hana helped me out changing some things that I wouldn't have been able to do otherwise.

good customer support and many free features but still lacking some features good support from Audrey and Maison and Tracy

Ho chiesto supporto, mi ha risposto Emily, molto gentile, professionale e la richiesta è stata evasa in tempi rapidi!

Customer service is great! Hana was really helpful and was quick to identify how she can assist me. She brightened my day!

The support team is fantastic, especially Kevin, who is very responsive and always ready to help with any issues. However, the app itself needs improvement as some features are not functioning properly. Looking forward to updates that address these issues.

C'est une application que je recommande avec un bon service client comme Lydia et Maison - Hana - notre personnel technique qui m'ont aidé à placer les commentaires et note sous les produits de ma boutique. Je leur ai donné la main de ma boutique et ils ont fait un travail impeccable. This is an app that I recommend with good customer service like Lydia and Maison - Hana - our technical staff who helped me place comments and ratings under the products in my store. I gave them control of my shop and they did an impeccable job

Really nice app and nice customer service especially judy and Anivian. Love to rate it 4Stars plus.

Hana

so far so good, had a few icks trying to import reviews. But emily was vet patient and helped me through. well done girl !

hana is amazing customer support!

Thank you Nolan and the technician: Williams. You are very responsible and helpful. On the other hand, PageSpeed Insights show me this app block the main thread for some time. So I have mixed feelings. I have a response from Air Product: "We would like say explain that the reason for this increase in thread is due to our app need to add the codes inside the block. This has been optimized to its maximum already". I have no skills to judge is it an issue with every app that kind or not.

vraiment top :) j'ai eu une aide rapide et très aidante ! j'ai tout compris rapidement ! Merci à Tiana qui a su faire preuve de rapidité et également de patience avec mes questions ! une bonne application avec un bon support, je conseille :)

It's a good app, it does the job as described. Customer support has been great. Hana got right to down to the issue and resolved it in matter of minutes from first contact.

Works great though I find it a bit pricey. The customer service is amazing though

I tried this app and was really happy with it and the excellent support from Hana and Amy. You can import old reviews too and the app widgets are extremely easy to install. The only problem with the app is that I wanted to be able to send review requests to old customers from before I had a website and it didn't have the capability, so unfortunately I had to get a different review app. Otherwise if you don't need that capability then I highly recommend this app. It is simple and efficient and I can see why so many use it

Sunny and Tony helped me with a glitch where the Review box on my product page was blank as users typed in it. They took a lot of time to explore the problem and shared helpful tips on how to use the app admin settings. I'm super grateful for their time and suspect they were fixing some errors on the backend of my Taiga theme due to Judge.Me review removal. I'm still a little unsure about review apps in general on my new site, and hoping that I don't have any slow downs. I've been considering switching to Yotpo instead. Just NOT sure. I'll stay with Avada Air Product reviews for now because I also use them for the cookie GDPR app and I use Avada for SEO optimization. If things are still slow, I might switch to Yotpo for Reviews and maybe Pandectes for cookie GDPR. I'm still undecided. I don't understand why Air by Avada is used here on Shopify when Avada website design co. leans so heavily on YOAST for review app? I also don't understand why Avada isn't listed as an "eligible aggregator" by Google Merchant Center here: https://support.google.com/merchants/answer/7045996?hl=en

recommended great app with great and helpful fast support even with the needed updates ,thank Audrey and all the team.

My interaction with Esther (your rep) was great. Just after a few moments, and without remote access, she guided me to resolve my issue and also point out next steps. She seems quite knowledgeable, professional, and easy to follow.