All reviews

Rating Breakdown

  • 5
    97% (5,347 ratings)
  • 4
    3% (144 ratings)
  • 3
    0% (9 ratings)
  • 2
    0% (7 ratings)
  • 1
    0% (21 ratings)
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5 / 5 Share

Dec. 9, 2024

Talked to Hana from support who was super helpful and answered all my questions. Very promising app too.

Using app

12 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 8, 2024

The application is great, I recommend everyone who does this job to use it. The technical team is amazing and they take care of you in the best possible way. They solve all your problems.

Store

Morenax

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 8, 2024

It's a nice app that I use often. I like the support team more than the app. Thank you very much to Alyssa, Audrey and Andrew

Store

Luvanio

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 8, 2024

Amazing customer service

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 7, 2024

Best Review App Ever. It has all the features I need and have very professional and kind support team. I had an issue with a special character in review and I contacted the support team and Jasmine answered pick the chat and handled it within seconds. Very quick and kind too. Jasmine and Air Product review Team, Big thumbs up. I highly recommend everyone use it

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 7, 2024

really liked the support. "audrey" helped me with some problems i had on my website. Fast and everything well done.

Using app

6 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 7, 2024

Great Support

Store

CHADAN

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 7, 2024

The app works great and does exactly what it promises, even on the free plan. The support team is very responsive.

Store

Kienest

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 6, 2024

Very good app, user-friendly, worth to try, especially "Hana" - a very energetic and helpful supporter

Store

Odyner

Using app

25 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 6, 2024

hana was great she helped us super fast and professional

Using app

15 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 5, 2024

I recently integrated this app into my Shopify store, and I am happier with the results! The app is incredibly user-friendly and has made collecting and showcasing customer reviews seamless. It has significantly enhanced the credibility of my store and boosted customer trust. A special mention to Audrey from their team, who provided outstanding support throughout the setup process. Her responsiveness, expertise, and willingness to go the extra mile ensured everything was up and running perfectly. Thank you, Audrey, and the entire team for creating such an amazing tool. Highly recommended for any e-commerce store owner!

Using app

About 7 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 5, 2024

I can't recommend the Air Product Reviews App enough! It's been a game-changer for gathering and showcasing authentic user-generated content. But what truly stood out was their stellar customer service! Sonny, my assistant, was a superstar! He went above and beyond, walking me through setup with patience and enthusiasm. When I hit a snag with integration, Sonny resolved it in no time, making the entire process easy as cake.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 5, 2024

Very simple to set up, works very well and support is great! There's always somebody available to chat in the app and they get things figured out quick if you have any issues.

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 5, 2024

Abby from Avada I want to thank Abby from Avada for her amazing service! She was graceful, exceptionally patient, and helped me with all the questions I had. She demonstrated professional knowledge and a genuine willingness to assist, which made the entire process much more pleasant and easy. There's no doubt she is a true asset to the team! Thank you so much, Abby!

Store

Bazingo

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 5, 2024

Hana was such great help. She helped me so quickly and easily with a problem that I had been trying to fix the whole day

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 5, 2024

I tried out several other (most popular) review apps before I finally installed Air Product Review. Wish I had done this earlier just to avoid all those frustrations and the waste of time. I love how this app allows me to manage reviews, to integrate with other apps, and to customize its applets on my page. I had a little trouble setting up the star rating widget on several pages, because my theme template does not support this app by default. I reached out to the customer support of Air Product Review, and was connected to Sonny. Kudos to Sonny and the tech team with him, the problem was resolved within a couple hours! And while waiting, Sonny constantly kept me posted about the progress, which was really reassuring. This is definitely one of my best experiences on Shopify so far.

Store

Claura

Using app

About 22 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 4, 2024

I recommend this app, the customer service is excellent, especially Hana who helped me whith all my concerns in a professional way. Thanks Hana

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 4, 2024

La App y, especialmente el soporte técnico, es excelente! Charles me ha ayudado con todo lo que he necesitado y de manera súper rápida y eficaz. Muchas gracias :)

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 4, 2024

many thanks for Audrey for her amazing support and ability to resolve all the issues

Using app

About 11 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 4, 2024

The app is amazing right now I am using a free version and works effortless for me, a big big thanks to the chat support done by Jade, she was highly patient and guided me throughout, i have asked her 100 of questions and she guided so well with all patience, gonna purchase the advance for sure, thankyou air thankyou jade. :)

Store

My Store

Using app

About 2 hours