All reviews

Rating Breakdown

  • 5
    94% (2,484 ratings)
  • 4
    3% (77 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (16 ratings)

Reviews with Text

  • 96% (2,485)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 24, 2025

Mirra was Brilliant. When I faced some difficulties with the app, she responded promptly and fixed my issue within minutes. Time is money, baby. Mirra did a great job. Great product up to now.Thanks

Store

KUMPERI

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

July 24, 2025

The app is great, and the customer support experience is even better. Arthur quicky assisted in helping send review requests for previous orders prior to installing the app.

Store

Zedarii

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 23, 2025

It's more convenient to use compared to other applications. There is also prompt support from customer service staff. I highly recommend this app.

Using app

About 18 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

July 23, 2025

Made a small mistake and didn’t know how to fix it, Felicity helped me out nicely and quickly, good service!!

Store

Numori

Using app

23 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

July 23, 2025

The customer support was great. Felicity did a great job helping me with my issue and did it quickly and efficiently.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

July 21, 2025

We had a problem with the reviews not displaying properly after transferring them over from another app. Jade was quick to notice our problem and assist us with a solution from HER side of support so that we could rest assured. Very happy with the support we received and the way the reviews appear on our website!!

Using app

About 9 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 21, 2025

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 21, 2025

perfect, thank you Hana

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 20, 2025

I am genuinely impressed by the Team and my contact Felicity. She was able to pinpoint a small glitch and have her team fix in a matter of minutes. I have just installed and already Love this app and my help from Felicity. She made this so easy and fixed my issue so fast...wow. Felicity you are a Rockstar

Using app

About 11 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

July 20, 2025

Great and fast service especially from Jasmine.. Happy to work with you guys

Using app

6 months

Total reviews

5

Average rating

5.0

5 / 5 Share

July 20, 2025

excellent app and great support team, and i want to thanks Felicity from Air team for her assistance

Using app

About 1 hour

Total reviews

8

Average rating

5.0

5 / 5 Share

July 20, 2025

Easy to set up and if you do need support, Charles is top notch. A great experience. And Felicity, the best.

Using app

About 23 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

July 18, 2025

Mirra had been very helpful and extremely patient. She addressed all my issues and I was able to set up this app perfectly well. It is easy to integrate and works very well with shopify. Very happy to have connected with Air: Product Reviews and UGC.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 18, 2025

Abby was incredibly helpful with getting my online website up and running. She was knowledgeable, efficient, and easy to work with. Thanks to her guidance, everything looks and functions great. Highly recommend her for any web-related support!

Using app

About 1 year

Total reviews

6

Average rating

4.3

5 / 5 Share

July 18, 2025

Great app and awesome customer support from Jasmine!

Using app

About 21 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

July 18, 2025

Abby was Super helpful and helped me with all of my questions quickly and efficiently if i could give 6 stars i would!!

Using app

31 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

July 18, 2025

Great app! Air Product Reviews & UGC is easy to use and integrates perfectly with my store. Special thanks to Audrey from support for her quick and helpful assistance. Highly recommended!

Store

CADtsy

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

July 18, 2025

I had trouble with the setup at first, but Hana kindly guided me through everything step by step. She even helped fix some issues with the import data, and thanks to her support, I was able to complete the setup successfully. I'm truly grateful—thank you so much!

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 17, 2025

I've had this app for only a few hours and it only took that for me to wish I had found it sooner! If the incredible features, ease of use and variety of options for customizations were not enough, the support staff sealed the deal! Felicity & Avery are hands down two of the kindest, patient and helpful people I have experienced working with through an app support chat. I am so thankful to them both for going above and beyond to help me through a few hiccups transferring my reviews from the previous host. If it was possible I would ask for one of them each time I needed support. Don't hesitate to download this app, peace of mind is just a few clicks away!

Using app

About 4 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

July 17, 2025

This app works great and is helpful to increase sales. The Air team is awesome, they are very prompt & helpful. For collecting reviews , must use this

Using app

About 7 hours

Total reviews

1

Average rating

5.0