All reviews

Rating Breakdown

  • 5
    94% (2,487 ratings)
  • 4
    3% (78 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (16 ratings)

Reviews with Text

  • 96% (2,489)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 9, 2025

Had to write with Tracy from support for a request. She replied within a minute and solved my problem immediately. Thanks a lot!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

June 9, 2025

Store

Podeey

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 8, 2025

Works great, and the staff is extremely responsive! app looks perfect1

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

June 8, 2025

Too Good , appreciation for Hana and Doris

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

June 7, 2025

I just started using the app, and my first impression is very positive. It offers many features and is free. The interface is clear and intuitive, both from a programming and user experience standpoint. Support is very quick, helpful, to the point, and kind—I spoke with Alicia and Jasmine, who assisted me with email scheduling and review import. This feels like a trustworthy, quality app. Compared to another popular app I struggled with due to its confusing UI, this one is much easier to use. I haven’t fully tested everything yet, but so far, I’m impressed. An important missing feature for me is the ability to schedule review emails based on when the product is received, not just fulfilled. Also, having multiple scheduling options depending on whether the product is digital or physical, or even better, by collection or specific product selection, would be great. I hope this gets developed too, as I see there is a feature list where users can vote for new feature additions.

Store

Qolord

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 6, 2025

Very simple and effective app. Moreover, incredible customer support, thank you so much Audrey for your support.

Store

Desmerk

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

June 6, 2025

Absolutely love this app! The customer service team has been invaluable and i have never had this sort of customer service with any app that i have downloaded. thank you, Air Product!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 5, 2025

Just started using this app today for our Dog Treat business and the team have been helping us set it up. So far so good. Great app as it lets us offer our customers a reward for reviews and also they can put pics of their pups up

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 5, 2025

Really great customer service. Replied very promptly and gave solutions instantly. Both Mirra & Allen are really knowledgeable

Store

ETHEOS

Using app

About 24 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 4, 2025

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 4, 2025

Great customer service

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

June 4, 2025

I really like this app! It has all the functionalities i needed for my store, its free and the customer service is great. Hana was very helpful with all my questions and doubts and also helped me import reviews from other apps. After trying different review apps i can say that this is one of the best!

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

June 4, 2025

This app should be your go-to if you're a small business. Sonny was too kind to help throughout & was so prompt with the support! Kickass team!

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 3, 2025

Hana was amazing and so so helpful, she went above and beyond to help me with the initial set up! 100% recommend this app! 10/10 customer service!!

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

June 3, 2025

Great app with very friendly and helpful staff. Thankyou Hana :)

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 3, 2025

Very quick and helpful support from Jasmine! The app itself is very nice, easily costumizeable.

Store

RYOLT

Using app

26 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

June 3, 2025

Hana ist einer sehr gute support Mitarbeiterin und hat mir so gut wie möglich geholfen.

Store

Airsly

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 2, 2025

Air Product Reviews & UGC has completely transformed the way we collect and display customer feedback on our store. The user interface is clean, intuitive, and easy to customize, making it simple to match our branding. We love how the app supports photo and video reviews, which has helped build trust and increase conversions significantly. The automated review request emails and seamless integrations save us time and effort while keeping engagement high. Support has also been top-notch — fast, friendly, and always helpful. Whether you're a new Shopify store or scaling fast, this app is a must-have for building social proof and boosting sales. Especially with April, she helped me a lot.

Using app

19 days

Total reviews

3

Average rating

4.7

5 / 5 Share

June 2, 2025

Glittering Support from Abby & Anivia! Having a great experience with the customer support for the Air Product Reviews App & UGC. Abby is super friendly and responsive, and Anivia (the technician) handles issues quickly and professionally. Together, they deliver truly glittering support. Highly recommend!

Store

ELSY

Using app

About 3 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

June 1, 2025

I’ve been using the Air Product Reviews app for a while now, and I’m really impressed! The app is easy to install and integrates seamlessly with my Shopify store. The import feature made migrating reviews from CJ super simple. What really stands out is their fast and helpful support team—whenever I had a question or needed assistance, Abby and the team responded quickly and solved my issues without any hassle. Highly recommend this app for anyone looking to enhance their product pages with genuine customer reviews!

Store

EASYBUY

Using app

3 days

Total reviews

6

Average rating

5.0