All reviews

Rating Breakdown

  • 5
    97% (5,193 ratings)
  • 4
    3% (138 ratings)
  • 3
    0% (9 ratings)
  • 2
    0% (7 ratings)
  • 1
    0% (21 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 19, 2024

Lydia was awesome, very smart human. She knew exactly what to do with each of my issues.

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 19, 2024

This app is very helpful and their support is unbelievable. I recently installed the app on my Shopify store and ran into an issue with uploading CSV files. Thankfully, their support team was exceptional. I contacted them for help, and they replied within seconds. They swiftly resolved my issue and even completed the entire setup on my behalf within minutes. I didn't expect such efficient and helpful customer support. Avada Air Reviews truly exceeded my expectations and made the process incredibly easy. Highly recommend this app for its outstanding support!

Using app

About 8 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

June 19, 2024

very good support team. i met a little problem when I use this app, the support team responded me in 1 minute and resolved my problem eventually. worth a 5 starts

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 19, 2024

thanks Hana :)))))

Store

Ori

Using app

6 days

Total reviews

4

Average rating

4.0

5 / 5 Share

June 19, 2024

We started using this since Dec 2023. We faced no issues until about 2 days ago when one of our customers alerted us that the review section is not showing any content or had disappeared altogether. Contacted the support team. Nolan and William was very helpful. They requested developer access and started working on the issue immediately. It was resolved in less than 3 hours.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi WE8THIS™, Thank you for sharing your experience with Air product reviews! We're glad to hear the app worked well for you since December. We're grateful you reached out to our support team. It's great to hear that Nolan and William were able to quickly resolve the problem for you. If you have any further questions or concerns, please don't hesitate to contact us. We're always here to help!

5 / 5 Share

June 18, 2024

The software is free and works great. Also the support team is incredible. Thank you Hana

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 18, 2024

good application superb chatsupport

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

June 18, 2024

the app I was looking for months.. super satisfied with the support and my free plan .. NOTE : If you are starting out just INSTALL this app without using any other app.

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

June 18, 2024

I had a small issue with how my reviews looked. I messaged the chat and Audrey was quick to respond. She understood my issue and immediately let her team know. In few minutes, it was resolved with proof! Customer support was smooth, easy, and helpful. Thank you guys so much, and for Anivia for fixing my issue!

Store

Blumin

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 18, 2024

Store

US Boot

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 18, 2024

Very attentive and fast, thank you Tiana for the support

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 18, 2024

This application is commendable for its: - Good pricing - Dedicated customer support - Aesthetically pleasing store display 5 star

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 17, 2024

Great service

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 17, 2024

Me encanta la atención al cliente que me brindó Lydia de esta aplicación. Además todo funciona de maravilla. Muchas gracias!

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 17, 2024

Hana is the best! She helped me so much, and I did it thanks to her assistance. I was having some difficulties using the app, but Hana guided me through it with ease. You're the best, Hana! Thank you!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Hailey Rose, We're thrilled to hear that Hana was able to provide you with such amazing assistance! We'll be sure to let her know how much you appreciated her help. 😊 We're so glad you're enjoying the app and that it's been working well for you!

5 / 5 Share

June 17, 2024

Very good support Team, thank you always for helping me.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 17, 2024

HANA helped me a lot, so thank you so much

Store

oooluna

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 17, 2024

Purchased for my daughter's birthday and she is absolutely in love!

Using app

8 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

June 17, 2024

Thanks to Tiana's quick assistance, my issue was resolved in no time.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 16, 2024

audrey is helpful give her paid vacation time

Using app

4 months

Total reviews

1

Average rating

5.0