All reviews

Rating Breakdown

  • 5
    97% (2,730 ratings)
  • 4
    3% (72 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (14 ratings)

Reviews with Text

  • 96% (2,707)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 25, 2025

I had a display problem and the support answered very quick ! This app is a must if you are a shopify beginner, i recommend it !!

Using app

About 5 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 25, 2025

I’ve had a wonderful experience using this app it’s simple, efficient, and works exactly as promised. What makes it even better is the excellent customer support. A special thanks to Felicity, who went above and beyond to guide me patiently and quickly resolve my queries. Her professionalism and kindness made the whole process smooth. Highly recommend both the app and the amazing support team.

Store

ZIMSHY

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 25, 2025

really helpful and got my issue resolved quickly

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 24, 2025

A great app that really helps build trust among customers. Their customer support is excellent as well—Felicity and Audrey assisted me in quickly resolving the installation issue I was facing.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 24, 2025

Excellent customer service, shout out for Riley and Andrews for always being with me through every request and their prompt response.

Using app

3 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 24, 2025

very helpful from the team, instant solution of all query

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 24, 2025

Funciona muy bien y el equipo de atención al cliente responde rápido y soluciona dudas. Muy conforme

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 24, 2025

very attentive, resolves doubts and gives you help in record time, I contacted support and Felicity helped me, the attention was incredible, the best without a doubt

Using app

4 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Sept. 23, 2025

customer support was amazing

Store

Yessera

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 23, 2025

Thank you so much Jasmine for your help . You are great !

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 23, 2025

Hatte ein kleines Problem mit der Anzeige der Sternebewertungen, habe mich an den Support gewendet und es wurde innerhalb kürzester Zeit der Fehler im Code gefunden und ausgebessert! Spitzenklasse, Vielen Dank!

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 22, 2025

I've installed over 80 apps on my Shopify store so far, and this app has by far the easiest, best support of any app I've used. The app itself is easy to use with all the customization and integration one could want. Highly recommend.

Using app

9 days

Total reviews

12

Average rating

4.3

5 / 5 Share

Sept. 22, 2025

Very fast and responsive answers. The team give easy and fast answers which are easy to apply, and they also provide images which makes it more easier to understand and implement

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 21, 2025

Great and quick support. Thank you Riley and your dev staff Williams

Using app

About 5 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 8, 2025

Felicity helped me out with ease, helping getting my orders to sync again. Excellent customer service and an excellent program!

Using app

18 days

Total reviews

11

Average rating

4.7

5 / 5 Share

Sept. 20, 2025

Very good app and customer support. Arthur was so kind and helpful. Thanks

Using app

3 months

Total reviews

6

Average rating

4.7

5 / 5 Share

Sept. 19, 2025

Special thanks to Avery for the excellent support! This app is fully featured, completely free, and incredibly helpful.

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 18, 2025

Jasmine and Mark were amazing! They were so kind and patient, and really took the time to guide me step by step. Both of them made everything so much easier for me and I felt really supported throughout the process. Thank you so much for the great help!

Store

ROOT

Using app

3 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 18, 2025

Excellent App & Quick Support Air Product Reviews App & UGC is a solid and easy-to-use app for managing reviews. I especially appreciate the quick and dedicated support—when I had a query, Jasmine immediately stepped in and resolved it without delay. That level of responsiveness really builds confidence in both the app and the team behind it. Highly recommended!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 18, 2025

Excellent App for Collecting Reviews! Review: This app has made managing and collecting customer reviews so easy. It’s user-friendly, reliable, and looks great on my store. I’ve already seen more engagement from my customers since installing it. Highly recommended for any Shopify store owner!

Using app

About 1 hour

Total reviews

4

Average rating

5.0