Air Product Reviews App & UGC
Shopify Product Reviews App by AirApps
Rating
4.9
feedback
2,385
chart
#467
All reviews
Review RSS Feed
Dec. 9, 2024
Talked to Hana from support who was super helpful and answered all my questions. Very promising app too.
Dec. 5, 2024
Hana was such great help. She helped me so quickly and easily with a problem that I had been trying to fix the whole day
Hi synthhair, Thank you for taking the time to share your experience! 🌟 It's fantastic to hear that Hana was able to quickly resolve an issue that had been troubling you all day. There's nothing better than finding a solution after a long struggle! Remember, we're always here to help make your review management smooth and hassle-free! Best regards, The Air Reviews Team
Dec. 5, 2024
I tried out several other (most popular) review apps before I finally installed Air Product Review. Wish I had done this earlier just to avoid all those frustrations and the waste of time. I love how this app allows me to manage reviews, to integrate with other apps, and to customize its applets on my page. I had a little trouble setting up the star rating widget on several pages, because my theme template does not support this app by default. I reached out to the customer support of Air Product Review, and was connected to Sonny. Kudos to Sonny and the tech team with him, the problem was resolved within a couple hours! And while waiting, Sonny constantly kept me posted about the progress, which was really reassuring. This is definitely one of my best experiences on Shopify so far.
Hi Claura, Thank you for sharing your detailed experience! 🌟 We're so glad you found Air Reviews after trying other options. It's wonderful to hear that our features like review management, app integrations, and customization options are working well for you. I notice you mentioned having some trouble with the star rating widget setup – we'd love to help you get that sorted out! Feel free to reach out to our support team anytime, and we'll make sure your widgets work perfectly across all your pages. We're here to ensure your review management experience stays frustration-free! Best regards, The Air Reviews Team
Dec. 4, 2024
I recommend this app, the customer service is excellent, especially Hana who helped me whith all my concerns in a professional way. Thanks Hana
Dec. 4, 2024
At 1st i was a little disappointed, someone helped me to import a review from another sailing platform and maid a mess, however, someone else came around on the next day and correct all of it
Dec. 2, 2024
Great support and service from Hana who provided me with clear instructions and helped with some issues I had with my store. Thankyou Hana!
Hi Diamond Canvas, Thank you for the lovely feedback! 🌟 I'll make sure to pass your appreciation along to Hana – she'll be delighted to know that her guidance helped resolve your store issues effectively. We're always here to provide the same level of clear, helpful support whenever you need it! Best regards, The Air Reviews Team
Dec. 2, 2024
Audrey and Tiana were so helpful with my issues and helped me get the right solution, so helpful and patient.
Nov. 30, 2024
Le service client est trés supportif et trés trés réactif. Je remercie Hana pour tout le support qu'elle nous a donné.
Nov. 29, 2024
Unbelievably easy to install! Customer support (Tracy and Abby) were wonderful in helping to set up the functionality in our store. I'm still yet to experience the full functionality, but from what I see so far in comparison to other review apps we've used, this seems to be exactly what we need. Clean interface as well. I'd absolutely recommend this app!
Nov. 29, 2024
Sonny was wonderful, and assist me with solving the issue I was having with the app. His service was fast and efficient.
Nov. 29, 2024
A bit difficult to understand for a beginner (for this app), although I normally work with computers and software.. Not easy to find your way around. But I got great help from Jasmine and William so now the app is running
Nov. 29, 2024
This review plugin is very powerful, and it offers a free package, which is very friendly to a new store like mine. If I can make a profit, I will be happy to open a premium package. The most important thing is that their customer service Hana helped me a lot, thank you Hana!
Nov. 29, 2024
Can't believe this is free. Amazing support and really good features
Hi premiumart, Thanks for the awesome feedback! 😊 We love that we've exceeded your expectations with our free plan features. Your enthusiasm really makes our day! We're here to keep delivering that "amazing support" whenever you need us! Best regards, The Air Reviews Team
Nov. 26, 2024
This app is really good and the support provided by Hana is really top notch.