All reviews

Rating Breakdown

  • 5
    97% (5,193 ratings)
  • 4
    3% (138 ratings)
  • 3
    0% (9 ratings)
  • 2
    0% (7 ratings)
  • 1
    0% (21 ratings)
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5 / 5 Share

May 13, 2024

I just installed the app on my store. And I had a little doubt, I called Suppose via chat, the response was very quick, Audrey helped me a lot and even helped me with things outside the scope of the app, eg: how I could improve my store. I loved the service. and I know I can always count on support. Thank you Audrey.

Store

Evira

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 13, 2024

Tiana is the best, she helped me resolved my issues

Store

Sierra

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 13, 2024

Tiana and Toby, thank you for your help in setting up product and collection reviews. You've been incredibly helpful and dedicated.

Using app

About 1 hour

Total reviews

3

Average rating

3.3

5 / 5 Share

May 13, 2024

Air's customer support team is terrific! They went above and beyond to address my multiple requests in record time. Tiana was super quick in getting what I needed and relayed them to the tech team - Maison was fab in executing the changes at top speed. Very happy with the app. Will continue to explore more features. Cheers :)

Store

Kalakar

Using app

About 3 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

May 13, 2024

Thank you very much Tiana. When I had a question, she helped me immediately and solved it. Thank you very much, I recommend it

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 13, 2024

Impeccable service by Audrey and Anivia from the support team. They helped me with everything I needed and faster than I expected. Nothing but good from this app from the beginning

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 13, 2024

Super good service and solutions, the best I found in terms of what it offers.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 12, 2024

Audrey, from the customer service, helped me a lot today and made sure i understood every step to solve my problem.

Store

ERGOW

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 12, 2024

Excellent support. My issue has been resolved. I'm really impressed with the support provided by Hallyfe from Avada.

Store

Keygals

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 12, 2024

It solved my problem quickly, thank you very much. Thank you Hana :)

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 12, 2024

Awesome! Hana is a rock star! Fixed my issue and more really fast. Efficient, fast and knowledgeable...oh yea

Using app

34 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

May 12, 2024

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 12, 2024

Useful!

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 12, 2024

Nice support system, I am glad I got quick support from the team!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 11, 2024

she is really amazing, patient and all ways get the job done!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 11, 2024

I was having trouble getting it set up correctly on my website. Pamela was very patient and really helped me get it going!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 11, 2024

Excelente atención al cliente. Lydia Maison no solo resolvió mi problema, si no que yo no tuve que hacer nada.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 11, 2024

Product is very simple to use and very effective. Thank you Tiana & Toby for quick support as well. really appreciate that.

Using app

About 4 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

May 11, 2024

Great app.. received a very quick help from Tiana in support.

Store

ATOM

Using app

6 months

Total reviews

5

Average rating

4.4

5 / 5 Share

May 10, 2024

I want to express my gratitude to Air Product Reviews App & UGC for their excellent customer service! In particular, I would like to thank Pamela for her exceptional attention and for quickly and effectively resolving my inquiry. Her kindness and professionalism were truly impressive. Thank you for providing such a positive experience and for ensuring that my concern was addressed in a timely manner! Highly recommended!

Using app

4 months

Total reviews

4

Average rating

5.0