Air Product Reviews App & UGC
Shopify Product Reviews App by AirApps
Rating
4.9
feedback
5,369
chart
#401
All reviews
Rating Breakdown
Review RSS Feed
May 11, 2024
Excelente atención al cliente. Lydia Maison no solo resolvió mi problema, si no que yo no tuve que hacer nada.
May 11, 2024
Product is very simple to use and very effective. Thank you Tiana & Toby for quick support as well. really appreciate that.
May 10, 2024
I want to express my gratitude to Air Product Reviews App & UGC for their excellent customer service! In particular, I would like to thank Pamela for her exceptional attention and for quickly and effectively resolving my inquiry. Her kindness and professionalism were truly impressive. Thank you for providing such a positive experience and for ensuring that my concern was addressed in a timely manner! Highly recommended!
May 10, 2024
Lovely app with every needed feature and an affordable plan for starting shops like mine. I had trouble with importing my reviews and Rosie from support came in through with all the help I needed, while Maison fixed a technical issue on my end while importing my file. I'm super thankful as I got the help I needed in a few minutes :) Thanks again!
May 10, 2024
Great app, and great service. Emily has helped me out and been very patient with me.
May 10, 2024
Mia - thank you for your help! you did so much for to help!
Store
My Store
Using app
3 months
May 9, 2024
Best customer support experience I've ever had at any company. Special thanks to Tiana
May 8, 2024
Tiana and Tony, thank you very much for your prompt and helpful response to my issue.
May 8, 2024
Works amazing, everything you need to customize it and the costumer service rocks. Thanks! Esther worked with my issue.
May 8, 2024
Avada's support team is always willing to help, and the best part is that they are super fast in that, too! Never a questions too small or big, always got my issues fixed in no time.
Hi Livvana, We're so glad to hear that you've had such a positive experience with our support team! It means a lot to us that you find them to be both helpful and quick to respond. We're committed to providing the best possible support for our customers, and we're thrilled to hear that it shows. Thanks for sharing your feedback! 😊
May 8, 2024
Tiana is a very good employee, she made my job very easy with her quick solutions and helped me a lot.
May 7, 2024
Fantastic app. We needed an app that integrated in with our rewards program and this works perfectly. The app looks great, and the customer service from the team is awesome. We hit a couple of snags during the install but the team fixed them instantly. Tiana and William are great, they fixed everything asap. Highly recommend this app.
May 7, 2024
Hana was such a great help and made importing my old product reviews so easy! The support from this app is super fast and reliable.
Hi Ashie Ink, We're so happy to hear that Hana made importing your old product reviews a breeze! It's fantastic that you found our support team to be fast and reliable. We'll be sure to let Hana know how much you appreciate her help. Thanks for choosing Air product reviews! 😊
May 7, 2024
I did not know anything in started , The Avada team teach me about everything and now they help me in every single problem like import of reviews , error solution. Big Fan. Highly Recomended
Hi ASIA MART LLC, We're so happy to hear that our team was able to guide you through the setup process and help you with any issues you encountered along the way! We strive to make Air product reviews as user-friendly as possible, but we know there's always a learning curve. Thank you for the kind words and for recommending our app. We appreciate your support! 😊
May 7, 2024
"I have to commend the support team of Air: Product Reviews app & UGC for their exceptional service. I recently encountered an issue with review section on my store, and I reached out to their support team for assistance. From the moment I initiated contact, I was impressed by their professionalism, responsiveness, and dedication to resolving my issue. Not only did they respond promptly to my inquiry, but they also went above and beyond to ensure that my concerns were addressed satisfactorily. The support representative I interacted with was knowledgeable, courteous, and empathetic, making me feel valued as a customer. What truly sets Air: Product Reviews app & UGC support team apart is their commitment to providing personalized assistance tailored to the specific needs of each customer. They took the time to listen to my concerns, thoroughly investigate the issue, and provide clear and concise guidance on how to resolve it. Thanks to the exceptional support provided by Air: Product Reviews app & UGC team, my issue was resolved swiftly and efficiently, leaving me thoroughly impressed and satisfied with the level of service I received. I can confidently say that Air: Product Reviews app & UGC support team sets the gold standard for excellence in customer support, and I wouldn't hesitate to recommend their products and services to others."
Hi EtSell, Thank you so much for sharing your detailed and positive feedback about our support team! We're incredibly proud of our team's dedication to providing exceptional service to our customers. It's wonderful to hear that they were able to resolve your issue quickly and efficiently. We appreciate your kind words about their professionalism, responsiveness, and personalized approach. We'll be sure to share your feedback with the entire team, as it's always motivating to hear how much of a difference they make for our users. Thank you for choosing Air product reviews! We're committed to providing you with the best possible experience, both with our app and our support. 😊