All reviews

Rating Breakdown

  • 5
    94% (2,490 ratings)
  • 4
    3% (79 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (16 ratings)

Reviews with Text

  • 96% (2,493)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 29, 2024

Sonny was wonderful, and assist me with solving the issue I was having with the app. His service was fast and efficient.

Store

Zenned

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 29, 2024

The support team is excellent. Thank you so much, Audrey and Anivia! JM

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 29, 2024

This review plugin is very powerful, and it offers a free package, which is very friendly to a new store like mine. If I can make a profit, I will be happy to open a premium package. The most important thing is that their customer service Hana helped me a lot, thank you Hana!

Using app

About 7 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 29, 2024

Can't believe this is free. Amazing support and really good features

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi premiumart, Thanks for the awesome feedback! 😊 We love that we've exceeded your expectations with our free plan features. Your enthusiasm really makes our day! We're here to keep delivering that "amazing support" whenever you need us! Best regards, The Air Reviews Team

5 / 5 Share

Nov. 26, 2024

Amazing app, Good customer support

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 26, 2024

This app is really good and the support provided by Hana is really top notch.

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 25, 2024

Hana is perfect!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 4, 2024

Air and Aveda products have been amazing for my store. I appreciate you so much! The customer service is excellent!

Using app

11 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 23, 2024

Fast and friendly support thanks to Abby

Store

sumbee

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 22, 2024

Jasmine and William were super helpful today. I had a question about colors/fonts and expected to get code to enter or worse-- the runaround. Instead, they quickly jumped to action and fixed my issue within minutes. This is the best service I have received for a Shopify App. Thank you Jasmine and William for taking care of my problem today.

Using app

11 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi Jacob Hill Leather, Thank you for sharing your experience! 😊 We’re so glad Jasmine and William provided such quick and effective support to address your color and font adjustments. It’s wonderful to hear they exceeded your expectations and made the process hassle-free. We’re always here if you need anything else—thank you for your kind words! Best regards, The Air Reviews Team

5 / 5 Share

Nov. 22, 2024

Je remercie toute l’équipe qui m’a vraiment aidé, spécialement william et Hana qui m’ont communiqué à chaque moment les étapes.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2024

تطبيق رائع يقدم مميزات كثير أفضل تطبيق للمراجعات للمتاجر انصح به أيضاً لديهم فريق متعاون جداً وبالأخص أودري انها تعمل بجد لقد ساعدتني في اعداد التطبيق بكل شيء شكراً لك أودري

Using app

About 16 hours

Total reviews

8

Average rating

5.0

5 / 5 Share

Nov. 22, 2024

I installed Air Product Review as it is one of the few that integrates with my loyalty program. It is not as intuitive as the old review app I was using, but for the integration, I think it is enough. Whenever I needed help from the support, I was promptly replied, especially from Hana. Hana was so quick and on point with her support and very patient with my questions and mistakes. I wish all shopify apps support worked like her, my life would be much easier.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Cisterli, Thank you for your thoughtful feedback! 😊 We’re glad you chose Air Product Review for its integration with your loyalty program, and we’re thrilled that Hana provided such quick, patient, and effective support. Your kind words mean a lot, and we’ll be sure to share them with Hana. If you need anything else, we’re always here to make your experience even better! Best regards, The Air Reviews Team

5 / 5 Share

Nov. 21, 2024

Everyone is always so helpful!

Using app

About 1 year

Total reviews

11

Average rating

5.0

Developer Reply

Hi Jessiz Boutique, Thank you for your wonderful feedback! ⭐ We're thrilled you've had such consistently great experiences with our team over the past year. Your long-term trust in us means a lot! We'll keep delivering that helpful support you've come to count on! Best regards, The Air Reviews Team

5 / 5 Share

Nov. 21, 2024

El servicio al cliente es excelente, Abby siempre me ayuda a resolver todo.

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 21, 2024

Love the app and support staff are amazing as with all their products, thanks Hana.

Using app

30 minutes

Total reviews

5

Average rating

4.2

5 / 5 Share

Nov. 20, 2024

I found the software fairly simple to use and the game changer was the support team. Save me time and hassle. Thank you.

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 20, 2024

It was amazing Damian walked me through how to set up product reviews which made it amazing for me.

Using app

17 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Thatgirlperfumeoil, Thank you for your wonderful feedback! 😊 We’re so glad Damian could guide you through setting up product reviews and make the process smooth for you. If you ever need more assistance, we’re always here to help! Best regards, The Air Reviews Team

5 / 5 Share

Nov. 20, 2024

Great customer service! Audrey was very helpful thank you!

Store

Siftly

Using app

About 10 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 19, 2024

the app is quite straight forward I feel the pricing is fair for the features it integrates exceptionally with my shopify theme you can look https://stahlsteelworks.com. I couldn't find a setting and Jasmine from support was very helpful provided me with a photo of where the setting was and I was able to find it.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Stahl Steel Works, Thank you for your feedback! 😊 We’re thrilled to hear the app integrates seamlessly with your Shopify theme and that you find the pricing fair for the features. A big shoutout to Jasmine for her helpful support and clear guidance. If you ever need further assistance, we’re always here for you! Best regards, The Air Reviews Team