All reviews

Rating Breakdown

  • 5
    94% (2,492 ratings)
  • 4
    3% (79 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (16 ratings)

Reviews with Text

  • 96% (2,495)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 13, 2024

Charles was amazing at helping me resolve my issue of set up. It was quick and easy to understand!

Using app

8 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi Silent ASSASSIN, Thank you for the great feedback! 😊 We’re glad to hear that Charles made the setup process quick and easy for you. We're here whenever you need assistance! Best regards, The Air Reviews Team

5 / 5 Share

Feb. 20, 2025

Finally chose Air product review from many same type app from Shopify App Store, I m not regret for it, powerful support team and seems timeless online expertiser solved almost every problems I met. timely response while I got any question, professional and efficient. "Hana" in the review

Store

Auskang

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 12, 2024

Lydia youre truly amazing! youve made it easy for me as a first time shopify user. thank you so much for your assistance!

Store

My Store

Using app

About 5 hours

5 / 5 Share

Sept. 12, 2024

Muy buena, con muy buen soporte para ayudas, me atiendo Abby muy amable.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 12, 2024

Great App, would recommend

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 12, 2024

Thanks to Lydia and Maison's patience, it was very easy to import the reviews successfully.

Store

HOMEART

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2024

great customer service

Using app

30 days

Total reviews

10

Average rating

3.9

5 / 5 Share

Sept. 10, 2024

The support team is nothing short of amazing. Fast, friendly and great at identifying any issues. Had an issue fixed very promptly. Jasmine and Raymon were great to work with!

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi Simcoe Audio Video, Thank you for the wonderful feedback! 😊 We’re thrilled to hear that Jasmine and Raymon provided fast and friendly support, and we’re glad they could resolve your issue promptly. We're always here whenever you need us! Best regards, The Air Reviews Team

5 / 5 Share

Sept. 10, 2024

Tiana and Raymond is the best support i have seen very quick and responsive. :D

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 10, 2024

The App is really good & the best part is their supportive customer support. I got in a chat with one of their agent MIA & she literally resolved my issue within minutes. Keep up the good work Team

Using app

About 6 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 10, 2024

Great app, and great customer service, I had an issue adding the review stars to my collection pages and Hana and Toby sorted it our right away. Hana was very polite and answered straightaway. Lovely people :)

Using app

6 months

Total reviews

2

Average rating

3.5

Developer Reply

Hi Serene Jewellery, Thank you for your kind words! 😊 We’re so glad Hana and Toby could quickly help you add the review stars to your collection pages. It’s wonderful to hear that they provided such polite and prompt service. We're here for you anytime you need us! Best regards, The Air Reviews Team

5 / 5 Share

Sept. 10, 2024

Store

AZONE

Using app

About 24 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 9, 2024

I've got stuck importing my store reviews from another platform and I requested to help solve the issue. and Audrey who is so a superhero supported me quickly with the perfect solution. Thank you!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 9, 2024

管理しやすいインターフェイスと、的確で素早いサポートです。

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 9, 2024

This app is perfect for every e-commerce website. They have supportive team to assist any issue regarding this app "Sonny" the technical team member have supported me a lot and solve my problem. Much recommend

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 9, 2024

Hana helped me to import and arrange the reviews, she did a great job, this app is very good !

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 8, 2024

Air's Product Reviews app is a tool designed to help businesses collect and showcase user-generated content (UGC) in the form of product reviews. It integrates easily with eCommerce platforms, allowing users to gather customer feedback.

Using app

44 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 7, 2024

This is a great app for new businesses to collect reviews, and their customer service is also five stars. Thanks, Abby and Jasmine.

Using app

About 2 hours

Total reviews

2

Average rating

4.5

5 / 5 Share

Sept. 7, 2024

Very nice app. easy to use and effective. Jasmine provided support very promptly and to the point with related images to explain. Recommended App with good support.

Store

Ifysi

Using app

7 months

Total reviews

3

Average rating

3.7

Developer Reply

Hi Ifysi, Thank you for your great feedback! 😊 We’re happy to hear that you find the app easy to use and effective, and that Jasmine provided prompt and clear support. Your recommendation means a lot to us. We're here anytime you need assistance! Best regards, The Air Reviews Team

5 / 5 Share

Sept. 6, 2024

The setup of the app is quick and easy. Thank you Hana for your help!

Using app

34 minutes

Total reviews

1

Average rating

5.0