All reviews

Rating Breakdown

  • 5
    97% (5,201 ratings)
  • 4
    3% (139 ratings)
  • 3
    0% (9 ratings)
  • 2
    0% (7 ratings)
  • 1
    0% (21 ratings)
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5 / 5 Share

March 20, 2024

All the employees I have met before, the last one being Pamela, have solved all my problems. I can say that it is the best customer service service I have ever received in my life.

Using app

11 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 20, 2024

Pamel is very helpful thanks

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 20, 2024

Amazing well rounded app. Sends email asking for reviews and showcases answers well. Ester was a great assist when I reached out on the CHAT for help.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 20, 2024

This app is very good and have lot of features to do. Their support system is very good. Esther Helped me a lot to figure out things and It is free

Store

Axkart

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 20, 2024

Good, Audrey and Anivia are so helpful

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 20, 2024

Customer Service was helpfull and quick. Thank you Esther <3

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 20, 2024

Great help and quick respone. 10/10

Using app

About 1 month

Total reviews

6

Average rating

5.0

5 / 5 Share

March 20, 2024

Hana was a superstar! I had some very specific issues that I guess aren't quite straightforward but were all resolved very quickly. Highly recommended!!!

Store

ICON

Using app

6 days

Total reviews

12

Average rating

4.7

5 / 5 Share

March 20, 2024

Esther the best, fixed my issue in matter of seconds. Everything perfect.

Using app

23 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 20, 2024

Hana is very competitive and helps me a lot!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 19, 2024

Very good app and execellent support! Pamela was able to solve my problem and helped me with the whole procedure. Not to mention that she's a very nice person

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 19, 2024

really good work and good support by "Pamela" and technician's "Tony" satisfied from their work thanks....

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 19, 2024

I recently encountered an issue while trying to import reviews from the Air Review app to our Shopify store. This problem persisted for a couple of days, causing a bit of frustration on our end. However, thanks to the outstanding assistance from Emily and Tony in the customer service team, our problem was swiftly resolved! Emily and Tony demonstrated exceptional professionalism and expertise in addressing our concerns. They were not only prompt in their responses but also went above and beyond to ensure that we received the assistance we needed. Their clear communication and dedication to solving our issue were truly commendable. Thanks to Emily and Tony's help, we were able to seamlessly integrate the reviews into our Shopify store, enhancing our customers' shopping experience.

Using app

21 days

Total reviews

2

Average rating

3.0

5 / 5 Share

March 19, 2024

Esther was very helpful and quick with helping me install this app

Using app

About 12 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

March 18, 2024

Hana from avada provided outstanding customer service. her prompt responses, clear guidance, and dedication to resolving my issue quickly made my experience exceptional. I highly commend for their professionalism and commitment to customer satisfaction.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 18, 2024

Une équipe sympathique, toujours présente pour rendre service, et ce malgré le décalage horaire que nous pouvons rencontrer. Efficace et pertinente application ! Je recommande vivement.

Using app

About 1 month

Total reviews

6

Average rating

4.8

5 / 5 Share

March 18, 2024

I wanted to thank Liz, she helped me a lot trough my troubles.

Using app

16 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 18, 2024

There was an error with my theme, but customer service replied promptly and so helpful! Huge thanks to Hana and Anvia

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 18, 2024

The customer support agent Esther was very quick and helpful, I had a problem with uploading the review from the CJ website and she fixed the issue and explained what was the problem so that it doesn't happen in the future, supper satisfied with the service!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 18, 2024

Their customer care support is very good, Esther helped me a lot.

Using app

3 months

Total reviews

5

Average rating

4.8