All reviews

Rating Breakdown

  • 5
    94% (2,495 ratings)
  • 4
    3% (79 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (16 ratings)

Reviews with Text

  • 96% (2,496)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 22, 2024

I installed this app as it had Free plan available though but exceptionally very good user interface to manage all the things and there one place i was stuck but there support Hana Mia and Toby solved it for me within minutes A good app I must say.

Store

zaviha

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Hi Zaviha, We're so happy to hear that you're enjoying the user interface of Air product reviews, even on the free plan! We strive to make the app intuitive and easy to use for all our customers. We're also thrilled that Hana, Mia, and Toby were able to resolve your issue quickly. Our team is dedicated to providing excellent support, and we're glad they were able to assist you. Thank you for the kind words and for choosing Air product reviews! 😊

5 / 5 Share

June 22, 2024

iv had a problem that the review box not showing in the website Kevin form helpdesk solve the problem in short time many thanks to you Kevin

Using app

About 5 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hi DAILYUSE-STORE, We're glad to hear that Kevin from our helpdesk was able to quickly resolve the issue with your review box! We appreciate your patience and are happy the problem is now solved. 😊 Thanks for choosing Air product reviews!

5 / 5 Share

June 22, 2024

The app saved me from looking lost out there with no reviews. I found the support staff very friendly and easy to contact especially Kevin. Thank you

Using app

About 19 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Desiri Couture, We're delighted to hear that Air product reviews helped you get those important first reviews and establish credibility for your store! We're also happy to hear that Kevin from our support team provided you with a friendly and helpful experience. 😊 Thank you for choosing Air product reviews! We're here to support you on your journey.

5 / 5 Share

June 21, 2024

Great customer service. Specially their representative Kevin resolved my issue promptly. I really appreciate. 10/10

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Giftogram By Samana, Thank you for the awesome rating and feedback! We're thrilled to hear that Kevin provided you with excellent customer service and quickly resolved your issue. We'll be sure to pass along your kind words to him. 😊 We're so glad you're enjoying the app!

5 / 5 Share

June 20, 2024

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 19, 2024

We started using this since Dec 2023. We faced no issues until about 2 days ago when one of our customers alerted us that the review section is not showing any content or had disappeared altogether. Contacted the support team. Nolan and William was very helpful. They requested developer access and started working on the issue immediately. It was resolved in less than 3 hours.

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi WE8THISβ„’, Thank you for sharing your experience with Air product reviews! We're glad to hear the app worked well for you since December. We're grateful you reached out to our support team. It's great to hear that Nolan and William were able to quickly resolve the problem for you. If you have any further questions or concerns, please don't hesitate to contact us. We're always here to help!

5 / 5 Share

June 18, 2024

the app I was looking for months.. super satisfied with the support and my free plan .. NOTE : If you are starting out just INSTALL this app without using any other app.

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

June 18, 2024

Store

US Boot

Using app

14 days

Total reviews

4

Average rating

5.0

5 / 5 Share

June 17, 2024

Great service

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 17, 2024

Thanks to Tiana's quick assistance, my issue was resolved in no time.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 16, 2024

Audrey is the best! She went above and beyond to help me set up and fix some bugs. Great service. Highly recommend!

Using app

About 21 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

June 14, 2024

Had an issue with review stars displaying properly, Hana fixed it within minutes

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi Patch Cords Online, We're glad to hear Hana was able to quickly resolve the display issue with your review stars! We know how important those visual cues are for building trust with customers, so we're happy to have gotten things sorted out for you. 😊 Thanks for choosing Air product reviews!

5 / 5 Share

June 13, 2024

Hi, I installed this app for reviews on my store and I had some technical problems , then I contacted the support system and it was very helpful, thank you Tiana for your help and support.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 13, 2024

Atencion al cliente exccelente

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

June 13, 2024

Really good - Hana was excellent in resolving our issue quickly

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 12, 2024

Amazing support from Tiana and Toby - the tech. Air Product Reviews is a a must-have application. Thank you

Store

UNIKTAG

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi UNIKTAG, Thank you for the awesome feedback! We're thrilled to hear that both Tiana and Toby provided you with amazing support. We'll be sure to let them know how much you appreciated their help. We're also so glad that you're finding Air product reviews to be a must-have app for your store! 😊

5 / 5 Share

June 11, 2024

I love the review app, it's very well designed, which is probably why I keep using it! Rosie the customer service was very helpful and answered any questions I had, and Maison the technician was very fast in resolving issues!

Store

Higole

Using app

About 2 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi Higole, We're so happy to hear that you love the design of Air product reviews and find it easy to use! We put a lot of thought into creating a user-friendly experience, so your feedback means a lot to us. We're also thrilled that Rosie and Maison were able to provide you with excellent customer service and technical support. Our team is dedicated to ensuring your experience with our app is nothing short of amazing! 😊

5 / 5 Share

June 11, 2024

I had an issue with importing reviews to my store, and Kevin from the customer service team was incredibly helpful. He patiently guided me through the process and helped resolve the issue efficiently. His professionalism and prompt assistance made a significant difference. Thank you, Kevin, for your exceptional support! I appreciate your help immensely. :)

Using app

4 months

Total reviews

4

Average rating

4.5

Developer Reply

Hi SissyShop, We're so happy to hear that Kevin was able to resolve your issue with importing reviews! We pride ourselves on our customer service, and it's wonderful to hear he provided you with such a positive experience. 😊 Thank you for taking the time to share your feedback, and we're glad you're enjoying the app!

5 / 5 Share

June 9, 2024

Emily William is the best, she fixed my issue very quickly and was very helpful throughout the process.

Store

Uniqou

Using app

About 22 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

June 8, 2024

great communication. fast reponse even on the weekend. thank you

Using app

About 2 hours

Total reviews

4

Average rating

5.0