All reviews

Rating Breakdown

  • 5
    97% (2,736 ratings)
  • 4
    3% (73 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (14 ratings)

Reviews with Text

  • 96% (2,714)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 18, 2024

Judy was so helpful. She gave me a lot of time and effort to resolve my issues. I am very happy with their support.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 18, 2024

I’m really impressed with this app! I want to extend my appreciation to the technical support team, especially Abby and Maison, for their outstanding help. Thank you for your excellent support!

Using app

29 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 18, 2024

Great help!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 18, 2024

Jasmine from Anivia was so helpful, knowledgeable, and quick. I spent 5 hours trying to use another customer review app - no help available. I cannot believe she took care of my needs in 20 minutes. I would use this company and representative any day of the week. Such GREAT customer service.

Using app

39 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

April 6, 2026

Thanks a lot Zim, great support thanks a ton !

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 17, 2024

I like this app the best out of all the review apps I've tried. Pamela and the support team are super helpful and responsive too, which is hard to come by these days!

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Peace State, Thank you for the fantastic feedback! 🌟 We’re so glad to hear that you’ve had a great experience with the app and our support team, especially Pamela. Your kind words mean a lot, and we’re here for you anytime! Best regards, The Air Reviews Team

5 / 5 Share

Sept. 17, 2024

Tiana helped preaty quick with app integration. Works smooth. Thanks a lot!

Using app

12 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi Beauty Matters, Thank you for the great feedback! 🌟 We’re so glad to hear that Tiana helped you quickly with the app integration and that everything is working smoothly. We're here anytime you need assistance! Best regards, The Air Reviews Team

5 / 5 Share

Sept. 16, 2024

thanks for your attention Sonny

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 16, 2024

Love this app, many features, good support team, Damian and Raymond helped me a lot

Using app

4 months

Total reviews

2

Average rating

3.0

Developer Reply

Hi Manmaker, Thank you for the love! 💙 We're thrilled to hear that you're enjoying the app’s features and that Damian and Raymond were able to assist you. It’s great to know our team could help you make the most of the app. We're always here if you need anything else—just reach out! Best regards, The Air Reviews Team

5 / 5 Share

Feb. 19, 2025

Avada support (Damian) is great. I had home page issues after updating Theme. He helps me to solve this problem easily. Thanks a lot.

Using app

Over 1 year

Total reviews

5

Average rating

4.6

Developer Reply

Hi cocobear, Thank you for your kind words! 😊 We’re glad Kevin could help you resolve the home page issue after your theme update. We're always here to assist you whenever you need us. Thanks for being with us for a year! Best regards, The Air Reviews Team

5 / 5 Share

Sept. 15, 2024

Amazing app to get reviews setup and testimonials for those who use it! Hana has been super helpful and amazing at setting up the app! Recommend!

Using app

27 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 15, 2024

helped by jasmine, was quick an easy. Awesome customer suppport

Store

NovaNex

Using app

About 14 hours

Total reviews

5

Average rating

4.8

5 / 5 Share

Sept. 14, 2024

Thanks to Pamela for her help with me importing reviews onto the app. The app works really well and looks great on the site.

Using app

11 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for the kind words! 😊 We’re glad to hear that Pamela was able to help you with importing reviews, and it’s wonderful to know the app looks great on your site. We're here for you anytime! Best regards, The Air Reviews Team

5 / 5 Share

Sept. 14, 2024

Exceptional Support from Hana! Hana has been incredibly helpful in assisting me with the AirReviews Shopify app. From the moment I reached out, she was quick to respond and provided clear, step-by-step guidance to resolve my issues. Her patience, knowledge, and dedication to customer satisfaction are truly commendable. Thanks to her support, I was able to get everything up and running smoothly. I highly recommend working with Hana and the AirReviews team for anyone looking for top-tier customer service!

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi themiraclebrands.store, Thank you so much for your glowing review! 🌟 We’re thrilled to hear that Hana was able to provide such clear and dedicated support to help you get everything running smoothly. Your kind words mean the world to us, and we truly appreciate your recommendation. We're here whenever you need us! Best regards, The Air Reviews Team

5 / 5 Share

Sept. 13, 2024

I love this review app! It’s been essential for my Shopify store. The interface is super easy to use and has boosted my customers' trust. Plus, the 24-hour support is fantastic. Tiana has been incredibly helpful and always with a friendly attitude. I highly recommend this app!.

Store

DFstyle

Using app

17 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi DFstyle, Thank you for your amazing feedback! 🌟 We’re so glad to hear the app has been essential for your store, boosting customer trust and providing an easy-to-use interface. A special shoutout to Tiana for her friendly and helpful support! Your recommendation means the world to us, and we’re here for you 24/7. Best regards, The Air Reviews Team

5 / 5 Share

Sept. 13, 2024

Charles was amazing at helping me resolve my issue of set up. It was quick and easy to understand!

Using app

8 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi Silent ASSASSIN, Thank you for the great feedback! 😊 We’re glad to hear that Charles made the setup process quick and easy for you. We're here whenever you need assistance! Best regards, The Air Reviews Team

5 / 5 Share

Sept. 13, 2024

I contacted the Air: Product Reviews app & UGC support team to solve a problem with placing the reviews block in a specific spot on my website that the Shopify builder needed to support. My issue was resolved within 15 minutes. Huge thanks to the Air: Product Reviews app & UGC team for their prompt assistance and super fast support! Highly recommend to everyone!

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi FastGlam, Thank you for your kind words! 😊 We’re thrilled to hear our team could resolve your issue so quickly and get the reviews block placed exactly where you wanted. Your recommendation means a lot to us, and we’re here anytime you need assistance! Best regards, The Air Reviews Team

5 / 5 Share

Feb. 20, 2025

Finally chose Air product review from many same type app from Shopify App Store, I m not regret for it, powerful support team and seems timeless online expertiser solved almost every problems I met. timely response while I got any question, professional and efficient. "Hana" in the review

Store

Auskang

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 12, 2024

Lydia youre truly amazing! youve made it easy for me as a first time shopify user. thank you so much for your assistance!

Store

My Store

Using app

About 5 hours

5 / 5 Share

Sept. 12, 2024

Muy buena, con muy buen soporte para ayudas, me atiendo Abby muy amable.

Using app

8 months

Total reviews

1

Average rating

5.0