All reviews

Rating Breakdown

  • 5
    94% (2,498 ratings)
  • 4
    3% (79 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (16 ratings)

Reviews with Text

  • 96% (2,499)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 19, 2024

I recently encountered an issue while trying to import reviews from the Air Review app to our Shopify store. This problem persisted for a couple of days, causing a bit of frustration on our end. However, thanks to the outstanding assistance from Emily and Tony in the customer service team, our problem was swiftly resolved! Emily and Tony demonstrated exceptional professionalism and expertise in addressing our concerns. They were not only prompt in their responses but also went above and beyond to ensure that we received the assistance we needed. Their clear communication and dedication to solving our issue were truly commendable. Thanks to Emily and Tony's help, we were able to seamlessly integrate the reviews into our Shopify store, enhancing our customers' shopping experience.

Using app

21 days

Total reviews

2

Average rating

3.0

5 / 5 Share

March 19, 2024

Esther was very helpful and quick with helping me install this app

Using app

26 minutes

Total reviews

6

Average rating

5.0

5 / 5 Share

March 18, 2024

Une équipe sympathique, toujours présente pour rendre service, et ce malgré le décalage horaire que nous pouvons rencontrer. Efficace et pertinente application ! Je recommande vivement.

Using app

About 1 month

Total reviews

6

Average rating

4.8

5 / 5 Share

March 18, 2024

There was an error with my theme, but customer service replied promptly and so helpful! Huge thanks to Hana and Anvia

Using app

7 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 17, 2024

Fantastic app! Extremely useful and user-friendly interface. The support provided by Hana was exceptional, resolving any issues promptly and efficiently. Highly recommended for any Shopify store owner!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

March 17, 2024

Great working experience I got a lot from using this app and their customer service is also very good

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 17, 2024

As a novice this is still easy to use! Any confusions quickly cleared up with the chat support - Tiana was particularly helpful and took all the stress away from my lack of tech knowledge! Very happy, would recommend for simple review app :)

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 16, 2024

nice app, good support by Emily and Anivia. keep up the good work cheers!

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

March 16, 2024

Yes. The apps is super. The UI is quite simple and clean. And the helpdesk is quite helpful and Esther from Support team helped me a lot.

Store

Foxyxy

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 15, 2024

Great app and great support, special thanks to Esther who helped me on multiple problems with great efficiency ! I recommend !

Store

Y-SIDE

Using app

23 days

Total reviews

5

Average rating

4.2

5 / 5 Share

March 15, 2024

Very user friendly. Audrey was a great help getting us set up and the interaction was prompt and seamless. Scottish Gourmet USA

Using app

2 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 15, 2024

They came quickly, responded and helped within seconds. They are on call 24 hours a day. That makes this app easier to use. Thank you Tiana

Using app

3 months

Total reviews

10

Average rating

5.0

5 / 5 Share

March 15, 2024

There was an issue with my review app, but Tiana and Toby were very helpful and got it fixed in minutes. Thanks guys!

Store

BEU WIG

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 14, 2024

Great customer service! Easy to use and they're helpful!

Using app

23 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

March 14, 2024

Parece funcionar bem e a assistência é muito profissional e disponível!

Using app

About 21 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

March 14, 2024

Fantastic app, I use it regularly in my stores. The most noteworthy aspect is the extremely fast customer support. I give a big applause to HANA for her kindness and prompt responses. Thank you.

Using app

8 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 13, 2024

Glad to use this app and really thank ful to Emily for quick support and solution.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 13, 2024

Very good app and nice support. Lydia and Toby helped me out really quick!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 13, 2024

Works great and i had a issue and Lydia and Anivia resolved it in 1 minute. Thanks so much

Using app

About 2 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

March 12, 2024

Hana was amazing thanks for all of the help

Using app

34 minutes

Total reviews

1

Average rating

5.0