All reviews

Rating Breakdown

  • 5
    97% (5,205 ratings)
  • 4
    3% (140 ratings)
  • 3
    0% (9 ratings)
  • 2
    0% (7 ratings)
  • 1
    0% (21 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 24, 2024

Very great service. I was grateful for the help of Emily.

Using app

16 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 13, 2024

Nice app and they always answering questions immediately.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 25, 2024

Great service, and excellent support! a+++

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 12, 2024

It was the most incredible and fast customer service EVER! HANA went about and beyond, 100% recommended.

Store

MUDSIN

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 13, 2024

Support team works well. Emily helped me a lot with my problems. tysm

Store

ZYPHER

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 12, 2024

I haven't connected it to my store yet, but I was working with Esther and she was incredibly helpful with importing my reviews from a previous app I had been using. I am hoping to have everything up and running this evening.

Using app

29 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 12, 2024

I had Estha help me out with an issue about reviews of products displaying on my store. Estha helped me fix this very quickly and was very clear with instructions to figure this out.

Using app

23 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 25, 2024

I had a coding issue and contacted both shopify and Avada support. Both sides were committed to help me. Response time was with in minutes of me putting the help requests. I managed to figure out that the code problem was myself (placement of the Avada code in the Shopify snippet was the issue), but I do want to thank both Shopify support (Kemberly!) and Avada support (Liz!) for their super fast replies and even though I did manage to fix the code issue myself, I do appreciate both support teams! thanks!

Using app

19 days

Total reviews

3

Average rating

2.3

5 / 5 Share

Feb. 12, 2024

I really enjoyed the air reviews app because its very easy to use and they have a 24/7 help services with a very great people. :}

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 12, 2024

Service top level. Fast and efficient. Thank you Hana.

Store

R&C

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 12, 2024

Great! Esther was very quick to respond and helpful in guiding us on how to properly upload the correct format csv file. Thanks!

Using app

6 days

Total reviews

2

Average rating

3.0

5 / 5 Share

Feb. 12, 2024

Just wanted to say your assistant Esther is awesome! She helped me quickly and got everything right.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 11, 2024

They answered my questions so quickly, and with super easy instructions to follow. Great service!

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 11, 2024

Pamela est disponible et m'a aidé sur le fichier csv qui ne marchait pas. Grâce à elle j'ai pu importer les avis

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 11, 2024

Super appli ! Suite à une question Hana a été super efficace pour me venir en aide :)

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 11, 2024

that is very good app

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 11, 2024

The experience is incredible, I am from Peru, and it is the best review APP for my store, fully customizable and friendly. Also, congratulate them for the excellent quality of support and customer service, specifically thank Esther and Tony (technician) for their great detail help and for the quick and effective solutions (they deserve a salary increase). Thanks for your good work!!

Store

MACKPER

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 11, 2024

I couldn't figure out how to add the review widget to my site and Emily was such a great help! She even added a carousel to my home page for me as well. I like this app a lot already .

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 10, 2024

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 10, 2024

This app is perfect for adding reviews from other platforms and for your customers to leave reviews after their purchase! Love the fast, friendly support. Thank you Lydia!

Using app

About 2 months

Total reviews

2

Average rating

5.0