All reviews

Rating Breakdown

  • 5
    96% (2,286 ratings)
  • 4
    3% (73 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (13 ratings)

Reviews with Text

  • 97% (2,297)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 14, 2023

Good customer service from Hana, i like this app. App is easy and it is easy to get in contact with support if you need any help.

Using app

About 22 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 14, 2023

Great! Esther has been super helpful with the support! Great app!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 13, 2023

I just installed the app and had some questions right away. Hana was quick to respond, fix issues, and answer my questions. The customer service is so excellent, I'm excited to continue using this app!

Using app

29 minutes

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 13, 2023

Great app with incredible support. This app has the best support out of any app I've used on Shopify. They have live chat and respond within minutes, definitely the gold standard. Big thanks to Jasmine and Wiliam for your help!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 13, 2023

There's no other way to say it, Air:product reviews is the best reviews app period end of story. They offer everything I need in a review system. and the customer support!!! just awsome.

Using app

31 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2023

Best reviews app I've come across so far. Lydia from support fixed a small issue I had immediately within minutes. Great customer service! thanks again!

Store

RVPBAR

Using app

26 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 12, 2023

I really like this app and Hana from customer support was very helpful. Much recommended!

Using app

About 1 hour

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 12, 2023

First time I reached out to their support, I was attended by Hana and I just want to say it was one of the nicest and easy going support chats I had. Incredibly quick, super on going and very easy to follow. My issue got solved in a few minutes and without any hassle. 100% recommend! Thank you for the support, Hana :)

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2023

This is an excellent app. I tried a few apps and found this app is one of the best. The UI looks very nice both in Desktop and Mobile. The configuration is easy to understand. I also got a issue to make it working on Mobile and I sent a request through the Chat. What was amazing was I got replied immediately. After a few mins, the issue got solved. It really amazed me. By the way, the guy helped me is Anthea. Thanks a lot Anthea for your help. You really made my life easier.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 11, 2023

The best review app in my point of view, very complete and if you need anything, the technical support will definitely help you. I give this app 10/10, it is incredible.Thank you Sunny Thank you Tony

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2023

Fue atendido por Esther, me solucionó el problema que tenía además de responder a todas las dudas que tenía. Muy eficiente y el trato muy agradable. Ha sido una muy buena experiencia.

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 11, 2023

Fast and efficient help with Hana. Thank you!

Using app

20 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 11, 2023

Müşteri hizmetleri çok iyi. Herkese tavsiye ederim.

Store

My Store

Using app

About 2 hours

5 / 5 Share

Dec. 10, 2023

Super great help from Abby and Tony regarding the app. Made a change to improve the app very quickly and efficiently. Thanks again.

Using app

41 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2023

I went on webchat as I couldn’t find where to approve the reviews. Abby was really helpful and sent me screenshots of where to go. Thank you

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 8, 2023

Awesome quality!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 8, 2023

Super easy to use and Abby helped me a lot within just a few minutes my store looked amazing!

Using app

33 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 7, 2023

I was having problems after I installed that app, but I got very fast help from Liz that sorted it out in 5 minutes!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 7, 2023

This app is simply amazing for any Shopify store looking to stand out with authentic reviews and user-generated content. The integration was seamless, and I'm impressed with how user-friendly it is. The review functionality is robust, allowing customers to provide valuable feedback on products. Moreover, the standout feature is the ability to incorporate user-generated content directly into product pages, creating a more engaging shopping experience. Customization is another strong point. I easily tailored the design to align with my brand identity. Furthermore, customer support is exemplary. They promptly addressed all my inquiries and provided helpful guidance. I want to highlight the incredible help I received from the app assistant Sunny in setting up and resolving issues within the app. Sunny's assistance was crucial in getting everything up and running smoothly. Thank you, Sunny, for the excellent work and support! I highly recommend this app to all entrepreneurs aiming to enhance customer trust and boost sales. An indispensable addition to any online store. Congratulations to the team for creating something so valuable, intuitive and most important FREE!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 29, 2024

Awesome App, working really great! Excellent support by Emily, so nice of you!

Using app

8 months

Total reviews

8

Average rating

5.0