All reviews

Rating Breakdown

  • 5
    97% (5,209 ratings)
  • 4
    3% (140 ratings)
  • 3
    0% (9 ratings)
  • 2
    0% (7 ratings)
  • 1
    0% (21 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 12, 2024

I had the pleasure of receiving exceptional support from Audrey, Maison and Esther, for helping me with all my questions and problems. From the moment I installed the app until I have any questions, they always help me! Thanks to them, my experience with Avada has been smooth and hassle-free. I highly recommend the Avada team for their excellent support and top-notch service!

Using app

6 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 8, 2024

Hana was amazing. it was quick and easy and they handled my concern with ease and expertise. THANK YOU HANA!!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 8, 2024

Pamela was very helpful with my case. She was quick and understanding. Thank you Pamela and the team for all your help!

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 8, 2024

Great service and resolved my issue with sending me a correct file to import reviews.

Store

Monaa

Using app

About 20 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 8, 2024

I've had an amazing experience with the review app we've been using to gather client feedback. Abby, in particular, has been exceptional through her timely and clear communication, ensuring that our clients' insights are heard and valued. Her responsiveness not only reflects her commitment to excellence but also enhances our ability to improve and evolve our services continuously. This app, along with Abby's dedication, allows us to maintain the highest standards of client satisfaction and care within the beauty industry.

Using app

About 11 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 8, 2024

Réactivité excellente et ravis de l’accompagnement Je recommande

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 8, 2024

This has been the quickest seamless support I've ever received on Shopify. Hana connected to my store in a few seconds and fixed something that wasn't showing up. Very professional

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 8, 2024

AMAZING THE DELIVERY OF WORK IS VERY QUICK BY ETHER

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 8, 2024

Esther helped me customize the app exactly to my liking. Amazing customer support without needing to pay a dime. Very pleased with all of the avada apps so far

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 8, 2024

I was having a hard time deciding on an app for reviews. After hours I finally found Air, and I fell in love! I customized the review template to my website theme. After a few attempts, I realized may have missed something trying to integrate the widget into the site, so I clicked the "chat with us" link. The chat box pops up like they always do; however, it being midnight I was so tired and needed help quickly. Esther entered the support chats She was so pleasant and eager to help she solved my mystery within minutes. I walked away from the screen for a few minutes and then I heard this awesome sound, a doorbell like a gift had just been delivered. To my surprise, relief, and joy, Esther had resolved my issue and also added value to my initial request, in less than 15 minutes. THANK YOU SO MUCH, Esther! - Best Assitance Ever!!!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 8, 2024

This app is really great. They helped me with even the smallest problem I had and solved my problem within a few minutes. Highly recommended.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 7, 2024

Esther was great! She was quick with her answers and was very efficient!

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 9, 2024

The Support Is really professional and can communicate between them very easily thanks alot to Esther! She Fixed my problem in less than 2 Minutes!

Using app

24 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 7, 2024

Thanks Esther and Toby for setting up the app so fast for us! Great app.

Using app

About 16 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 7, 2024

It was an amazing experience with Air product reviews . They have dedicated support , quick response. Highly recommended. Thanks Esther

Using app

17 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2024

Hana was more than helpful, nothing was too much trouble and our website looks great!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2024

Had trouble getting reviews app to show on my website but Hana got it up there very quickly for me. Thank you

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2024

Due to some problem in my website reviews are not showing on home page but Air product review team @Tiana and William ma'am have fixed my website both home page or product page very well. I am very happy with what I did. Thank you Tiana ma'am

Store

Aozon

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2024

Great app, with great support team. Esther is the best!! <3

Using app

29 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 7, 2024

Customer support is super helpful..Thanks Sunny!

Using app

About 2 hours

Total reviews

1

Average rating

5.0