All reviews

Rating Breakdown

  • 5
    94% (2,500 ratings)
  • 4
    3% (79 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (16 ratings)

Reviews with Text

  • 96% (2,501)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 16, 2024

Very quick & efficient!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 16, 2024

I am switching to the Product Reviews app from Avada as my previous provider limited the number of reviews I could get per month. The transition was very smooth and I was able to transfer all my existing reviews. Despite the easy process I still needed help from the support team. A very cooperative and nice Audrey helped me figure out that there was a mistake in my importing data which I was unable to see on myself. Very great experience, and a nice and professional support.

Using app

About 6 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 16, 2024

Incredibly easy way to collect and display reviews. Abby was super helpful in troubleshooting and helping us get our reviews up and running! She was wonderful :)

Using app

3 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Jan. 16, 2024

Very helpful customer service Liz, and this is useful reviews app, 5 Star!!

Using app

About 3 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 15, 2024

We're still figuring out the app, but so far it looks promising. Esther from customer support was quick to answer any questions and very helpful with sorting out various issues we had setting up the app on our website.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 15, 2024

An excellent, user-friendly product review app. The best free one imo. Jasmine and Anivia helped to provide the customisations I needed swiftly. I'd definitely recommend this to other stores.

Store

3rd Day

Using app

About 6 hours

Total reviews

22

Average rating

5.0

5 / 5 Share

Jan. 15, 2024

Great and immediate support withing the build in chat

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 14, 2024

Customer service is amazing and quick with their responses. 5 stars all the way!

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 14, 2024

so fa so good, i received a very nice support thanks

Using app

5 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 14, 2024

Emily was very helpful! She resolved my issue very quick & was super nice!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 10, 2025

Works perfect and Prakash was very helpful at fixing some issues I had. Highly recommend :)

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 12, 2024

I was searching for a review app for my shop and come across this app. What caught me is that it is totally free! And reviews so far are excellent. I read on and decided to install the app for the shop. Because that I had reached out to them and done up my csv file. Still can't upload successfully. So I sent in to support and attended by Sunny and Toby. She's been such a great help. She helped me to check and see that the file was already loaded successfully. Then she helped me to set up the review box. Since online, I asked a lot of questions and she was patient throughout. I further asked her to help me set up the star rating which I think Toby is the one helping me. While I was waiting, I was doing other things. It was set up pretty fast. My experience with the support was great! I hope they can continue and keep it up and high quality service over the time.

Store

HeartQ

Using app

About 7 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 12, 2024

Hana is amazing. helped me for an hour and got me started

Store

GymX

Using app

About 1 hour

Total reviews

13

Average rating

4.6

5 / 5 Share

Jan. 12, 2024

The plug-in is easy to use, the staff is also very nice, and the response speed is very timely.Thanks for Jasmine and Gidoen,

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 11, 2024

Amazing! So easy to use and I had a problem and their live chat is super helpful

Using app

28 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 11, 2024

Customer service is top notch. Lydia was quick and helpful.

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 11, 2024

I needed some help regarding the app and I got connected to Sunny from the support team. She was quick with responses and helped me greatly. Thank you Sunny!

Using app

31 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 10, 2024

Esther was lovely, really helpful, and solved all the problems I had, all was great!

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 10, 2024

Great support! Esther is the best.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 10, 2024

This is a great app with some awesome features. It was very easy to integrate with our store and to import our existing reviews. Due to user error, we needed to involve their support team for the final setup, and they were extremely knowledgeable. Liz is particularly helpful!

Using app

About 1 month

Total reviews

2

Average rating

5.0