Air: Product Reviews app & UGC
Shopify Product Reviews App by AirApps
Rating
4.9
feedback
5,029
chart
#459
All reviews
Rating Breakdown
Review RSS Feed
Aug. 25, 2024
Jasmine from Avada was really helpful. She assisted me with every single step. I have issues regarding my review and she sorted it out very fast.
Aug. 25, 2024
I recently had the pleasure of working with Kevin to make some modifications to my store. Kevin was not only incredibly knowledgeable but also exceptionally patient and helpful throughout the entire process. He provided clear guidance and creative solutions that perfectly suited my needs, truly going above and beyond to ensure everything was set up for success.
Hi Fiore & Lucce, Thank you for sharing your wonderful experience! 🌟 We’re thrilled to hear that Kevin provided the guidance and creative solutions you needed. It’s great to know he went above and beyond to help set your store up for success. We’re here for you anytime! Best regards, The Air Reviews Team
Aug. 24, 2024
This app is great. Jasmine , really helped me a lot and Thankyou so much...
Aug. 23, 2024
Great customer service! Tiana has helped a lot when i first don't know anything about the app! Highly Recommend!
Aug. 23, 2024
sorunu kendi başıma çözemedim bana gerçekten çok yardımcı oldular iyiki kullanıyorum
Aug. 23, 2024
"I had a wonderful experience using this app! It's incredibly user-friendly and offers a wide range of helpful features. What truly sets it apart is the outstanding customer care service. I had an issue and reached out for support, and Jasmine, one of their representatives, was exceptional. She was not only knowledgeable but also patient and went above and beyond to resolve my concern. I truly appreciate the level of care and attention I received. Highly recommend this app to anyone looking for reliable service and excellent support!"
Store
My Store
Using app
2 days
Hi My Store, Thank you for the fantastic review! 😊 We’re delighted to hear that you found the app user-friendly and full of helpful features. Jasmine will be thrilled to know that her support made such a positive impact. We truly appreciate your recommendation and are here to help anytime you need us! Best regards, The Air Reviews Team
Aug. 23, 2024
I give 5 stars, my questions were not only answered quickly and friendly by Lydia, but also illustrated clearly with pictures and videos, thank you very much
Hi Cysar-Fashion, Thank you for the 5 stars! ⭐ We’re so glad Lydia was able to help you out with clear illustrations and quick responses. Your satisfaction is our top priority, and we’re here whenever you need us! Thanks again, The Air Reviews Team
Aug. 22, 2024
Great customer service from Avada! Prakash quickly resolved the issue of removing the sticky review button on my store page. He was friendly, efficient, and kept me updated throughout the process. Highly recommend their support!
Hi Nerilax, Thank you for the wonderful feedback! 😊 We’re glad to hear that Prakash was able to resolve the sticky review button issue quickly and efficiently. Your recommendation means a lot to us, and we’re here to help anytime you need it! Best regards, The Air Reviews Team
Aug. 22, 2024
Really synoptical with great features even on free plan. The support team is the best I've ever seen especially Jasmine and Andrew. All my complicated problems went up in smoke in minutes, thank you so much.
Really synoptical with great features even on free plan. The support team is the best I've ever seen especially Jasmine and Andrew. All my complicated problems went up in smoke in minutes, thank you so much. Gadget Realm Czechia 5 days using the app
Aug. 22, 2024
It was good, the customer support is always there to guide and help you with your concerns. I am thankful for Penelope because of her help in setting up my reviews.
Aug. 22, 2024
O atendimento é muito bom, o app é muito completo. O único problema é que não existe uma filtragem de avaliações por país.
Aug. 22, 2024
Their customer service, care and attention are excellent! Sorry, I can't use any other app with AIR!
Hi ReNao™, Thank you for the wonderful feedback! 🌟 We're thrilled to hear that our customer service has earned your loyalty. We’re here to support you anytime—thanks for choosing Air Reviews! Best regards, The Air Reviews Team
Aug. 22, 2024
I recently switched to this app, replacing the one I was using before. While most features were excellent, I noticed that the number of reviews displayed on the page didn’t match the actual number of reviews. I reached out through chat, expecting a long wait based on my past experiences with some customer service, but I received a response very very quickly. Lydia and Toby were incredibly helpful and kind. It was a great experience!
Hi Hangukbox, Thank you for sharing your experience! 😊 We’re glad to hear that Lydia and Toby could assist you quickly and resolve the issue with the review count. It’s great to know that the switch to our app has been a positive one for you. We're here to help anytime you need us! Best regards, The Air Reviews Team