All reviews

Rating Breakdown

  • 5
    94% (2,481 ratings)
  • 4
    3% (76 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (16 ratings)

Reviews with Text

  • 96% (2,482)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 3, 2026

Store

ARVAL

Using app

22 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 3, 2026

Fantastic app and amazing support. I was struggling to get the review to show on my site and after speaking to Jade she sorted it all out for me. highly recommend this app.

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 3, 2026

Great support and easy to add to our site! I couldn't figure out how to publish our reviews initially and reached out to their support where Arthur clearly communicated the steps I needed to take to publish. It was simple, and I was silly for not figuring it out on my own--haha.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 2, 2026

So extremely helpful with anything you need and very responsive.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 2, 2026

Easy to use. Mirra from Customer Support was very helpful when I reached out with questions.

Using app

About 22 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 2, 2026

the support is great. Olivia has been of great help.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 2, 2026

Store

ZepCliq

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 2, 2026

Great customer service! Very helpfull and fast. Addind extra language for app from request.

Store

Infrast

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 31, 2025

I’ve honestly never seen such helpful and patient support before. The Air Reviews app is already powerful, but what makes it outstanding is the support team. A special thanks to Riley Riley explained everything step-by-step, answered all my questions clearly, and helped me understand how to manually add old customer reviews, auto-publish settings, and even how to manage review dates. Every reply was fast, polite, and solution-focused. As a store owner, this kind of support saves time, stress, and confusion. The assistant didn’t rush, didn’t give generic answers, and genuinely wanted to help until everything was clear. Highly recommended app for Shopify sellers who care about real reviews and smooth experience. Thank you Riley & Air Reviews team — keep up the amazing work!

Using app

About 10 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 30, 2025

Fast reply, no hassle. Great experience from start!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 30, 2025

It's a good app if I'm being honest. I much prefer the layout for this app's review section than other apps which are usually payed for. Best part this one is free. Costumer support is fast as well. For example, Riley answered pronto and even helped me with my issue manually herself. overall, 5 starts for this app.

Using app

About 1 hour

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 30, 2025

Jade was super helpful to send review requests for 30 old orders.

Store

Claphic

Using app

43 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 30, 2025

Thank you Audrey

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 29, 2025

Great app! and amazing support! Especially help from Sonny

Using app

36 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 29, 2025

i really like Air product reviews app. best support team & special thanks to Iris

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 28, 2025

Die Hilfsperson Iris, ist sehr kompetent und konnte mir ohne Problem weiterhelfen. Kann mich nicht beschweren und bin sehr dankbar für diese Hilfe.

Store

Amory

Using app

About 4 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 28, 2025

Iris provided extremely professional and efficient support. After installing Air Product Reviews, I noticed that newly added products with zero reviews were incorrectly displaying a 1-star rating on the collection page. Iris quickly identified that this was a theme-level rendering issue, clearly explained the cause, and personally helped adjust the code to fully resolve it. For design-focused stores, accurate rating display is especially important, and everything is now showing correctly. Really appreciate her technical knowledge, patience, and clear communication. This was a great support experience overall.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 28, 2025

Riley and Andrew have been great with helping me with all my technical questions. They knew the system well, and logged on for me to fix all the issues, thanks a lot guys.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 28, 2025

Great customer support, Avery the online rep helped out promptly.

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 28, 2025

Avery was great

Using app

--

Total reviews

15

Average rating

4.8