All reviews

Rating Breakdown

  • 5
    96% (2,283 ratings)
  • 4
    3% (73 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (12 ratings)

Reviews with Text

  • 97% (2,293)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 10, 2023

Its was great working with Liz. She was calm and the time she took was wait less then expected.

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 4, 2023

Super easy to use app for free and top customer support. What more could you ask for in an app that's free? I had to make a few adjustments, which is why I contacted support via live chat. The super nice Sunny and Tony answered all my questions and made all the adjustments in my store themselves real quick. Highly recommended app so far!

Store

Mein Shop

Using app

About 4 hours

5 / 5 Share

Oct. 4, 2023

Great app and amazing support by Hana!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 4, 2023

Amazing app & Support! This is the only review app I use. It has everything I need :D

Using app

18 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 4, 2023

By far the best reviews app on Shopify app store. Seamless integration, functionality and professional design. The service and tech support is the best you'd come across no matter how big or small the task. Highly recommended to all. Special mentions to Hana, Lydia, Liz, Esther and the whole dev team - you guys absolutely rock!

Using app

2 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Oct. 4, 2023

Fantastic support and amazing app! I needed a theme customization, and they got it done quickly. Abby and the team were really understanding and helpful, and they totally got what I was looking for.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 4, 2023

Impressive app with excellent service! I was using an older Shopify theme and struggled to add reviews on my own. Abby from the service team, who responded within just 1 minute, promptly resolved the issue within 3 minutes. Thank you

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 3, 2023

This seems much easier to use than my last app. Sunny was very helpful at answering my question.

Using app

23 minutes

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 3, 2023

Great Service From Lydia. :)

Using app

8 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 2, 2023

I imported reviews from Amazon, but they weren't showing up in the recent section. I contacted the team, and Hana resolved the issue within a minute.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 2, 2023

super quick response from the support team, Esther was really helpful! Have not used the app yet, but setting up was very easy and straight forward!

Store

elreth

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 1, 2023

Had the opportunity to chat with Liz from support an she was very helpful and patient with me. Thank you for your support and changes.

Using app

6 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 1, 2023

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 1, 2023

I was assisted by Esther and was incredible how helpful it was. Thanks a lot

Using app

About 7 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 18, 2025

Excellent app, not just for a free app, which is amazing in itself. Support is beyond good. It has been a great experience so far. Thanks a ton, Alicia, who helped me set this up and running within just a few minutes.

Using app

About 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 29, 2023

I was having trouble setting up my product review app Liz was so amazing everything was done within minutes. I'm so happy the customer service was top notch. My store looking so good. If you're reading this get the app for your store.

Using app

31 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 29, 2023

Easy set up and quick/helpful customer support!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 29, 2023

The AirReviews app really facilitates adding and managing reviews in your ecommerce store from various wholesaler channels and/or from your new and existing customers. I was able to quickly install the app, import reviews for various products, and instantly provide my customers with real insights from other purchasers. I needed some technical assistance with some minor updates for my Shopify theme and Hana & Toby from the customer service team quickly got engaged and I was up and running. Highly recommended!

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 29, 2023

superb app, hana as support executive is the best out there.

Using app

20 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 29, 2023

It's a great app. I was looking for such a quality app for Shopify. The representative Hana was very helpful. Thank you so much.

Store

Balanu

Using app

44 minutes

Total reviews

2

Average rating

5.0