All reviews

Rating Breakdown

  • 5
    97% (2,742 ratings)
  • 4
    3% (73 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (14 ratings)

Reviews with Text

  • 96% (2,719)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 8, 2024

Réactivité excellente et ravis de l’accompagnement Je recommande

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 8, 2024

Esther helped me customize the app exactly to my liking. Amazing customer support without needing to pay a dime. Very pleased with all of the avada apps so far

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2024

Esther was great! She was quick with her answers and was very efficient!

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 7, 2024

Thanks Esther and Toby for setting up the app so fast for us! Great app.

Using app

About 16 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 7, 2024

It was an amazing experience with Air product reviews . They have dedicated support , quick response. Highly recommended. Thanks Esther

Using app

17 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2024

Hana was more than helpful, nothing was too much trouble and our website looks great!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2024

Had trouble getting reviews app to show on my website but Hana got it up there very quickly for me. Thank you

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2024

Customer support is super helpful..Thanks Sunny!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2024

The app works great for our needs. The product reviews work seamlessly, and the support has been absolutely wonderful. Sunny & their technician helped me with setting up this app to my to theme template quickly and effortlessly. The best thing is they offer sucha friendly service for FREE Cannot recommend this for your store enough! Thank you team. We hope to integrate with more of your services.

Using app

2 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 6, 2024

Hana was very helpful and solved my issue quickly.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 6, 2024

I recently had an issue with importing data, and I must say that Hana provided outstanding support. Her attitude was exceptional, very proactive, and she went above and beyond to help me resolve my import issues. I appreciate her dedication and quick problem-solving skills. Thank you, Hana, for your excellent service!

Using app

25 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 6, 2024

Just downloaded this app and they helped me upload and transfer reviews. Thankful for a free versions since shopify is removing their review app. Tiana was super helpful!

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 6, 2024

EXCEPTIONAL customer service! Fast and knowledable! Liz was fantastic with helping me get started with the app!

Using app

4 days

Total reviews

2

Average rating

3.0

5 / 5 Share

Feb. 6, 2024

Great app so far and Emily was very helpful and patience with all my request. She went above and beyond for me to help me with my problems!

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 6, 2024

Best customer experience. Liz help me a lot.Thanks

Using app

About 3 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 6, 2024

Always responsive and very helpful with fixing anything that might need attention. Love that customers can leave reviews and upload photos.

Store

Sailaal

Using app

26 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 5, 2024

Sunny and Toby were so helpful getting the app set up for me. I highly recommend reaching out to them if you are struggling with setup.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 5, 2024

The online instructions for setup weren't working for me, so I hopped on their chat feature. Within 10 minutes or so someone came on to help and quickly offered to take over the installation for me, and I agreed. Esther did so quickly and seamlessly. She hung with me over the course of an afternoon over chat answering all my subsequent questions with clarity and efficiency. Definitely a top rate customer service offering solutions and rapid turnaround.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 5, 2024

Before installing this app I did have questions about several features and permissions. I went on their website and chatted with Prakash who answered all my questions and earned my trust to move forward with the app installation. Upon installing it, I adjusted all my settings and the app integrated with my theme beautifully. Moments later I reached out to tech support through the App live chat and within a minute or two I was chatting with Prakash again and he was able to correct some features for me. I must say the experience with Avada, and Prakash has been amazing! Excellent customer service and very helpful. I wish the company continue to provide this kind of support and they will earn many customers and positive reviews.

Using app

About 1 hour

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 5, 2024

great services, hana is very cooperative.

Using app

12 days

Total reviews

2

Average rating

5.0