AiSensy ‑ WhatsApp Marketing

Excellent Support

Great Support , solved all problems. thank you Nainika Thakur support team

The Best Whatsapp marketing app Aisensy, working smoothly with my store for order related messaging. easy to create templet, setting up with shopify, great UI and updated intelligent technology according to current market needs, the amazing instant support, work with customer first approch, and helped customers to resolve the issues and achive what customer actually want and how to procceed. much better than interaKT in all the terms. keep it up. Thanks Aisensy

Great experience with AiSensy for our WhatsApp marketing setup. Nainika Thakur from their support team was prompt, helpful, and guided us through the Shopify flows setup smoothly. Highly recommend for anyone looking to run WhatsApp campaigns on Shopify.

AiSensy has been a great addition to our Shopify store, Shyamvana. The Shopify integration is smooth and easy to manage, and the WhatsApp automation has significantly improved our customer engagement and follow-ups. The platform is user-friendly, reliable, and offers powerful features for e-commerce businesses. Their support team has also been responsive and helpful whenever we needed assistance. Highly recommended for businesses looking to strengthen WhatsApp communication and sales!

I received a call from the founder Nanika herself, she educated me regarding the option in order flows and helped setup the automated messages like abandoned cart and order fullied and so on.. Really happy now planning to checkout chat flows and ads..

They are a great service provider in their sector, you will find everything you need here. Their customer service is excellent.

I am very much thankful to Nainika from Aisensy for helping me to set up my shopify cart flow as well as other queries...!

AiSensy is a great WhatsApp marketing solution for Shopify. It is easy to use, reliable, and makes customer communication and automation much more convenient. Highly recommended!

AiSensy is a practical solution for any business looking to manage customer communication on WhatsApp at scale. We did face some challenges during the initial setup and configuration. What stood out, however, was the support team — approachable, humble, and quick to step in whenever we hit a roadblock. That level of assistance made the learning curve far more manageable.

Great automation tool for WhatsApp campaigning. It makes creating, managing, and sending campaigns incredibly easy and efficient. The platform saves a lot of time through automation features and helps improve campaign performance with better organization and delivery. Highly recommended for businesses looking to scale their WhatsApp marketing efforts.

AiSensy has made managing WhatsApp communication incredibly easy. The platform is user-friendly, reliable, and packed with useful features for automation, broadcasts, and customer support. The interface is simple to navigate, and the support team is responsive whenever assistance is needed. It's a great solution for businesses looking to improve customer engagement and streamline communication. Highly recommended!

This is the worst app on earth for whatsapp api. Do not ever use it! Dont even consider it worthy of your time to read any further reviews.

Nice

We've had a great experience using AiSensy with our Shopify store, gangafarmsvo.com. The setup was simple, the WhatsApp automations work smoothly, and abandoned cart recovery has been especially useful. Their support team is responsive and helpful whenever needed. Overall, it's a reliable platform for WhatsApp marketing and customer engagement. Highly recommended!!

Such amazing tool for the order confirmation this help me to reduce the RTO

Very Useful automations

I wish I had checked Shopify reviews before purchasing. I didn't, and I am deeply regretting it now. We are a small business. ₹16,142 is not a small amount for us. We purchased the AiSensy Pro + Flow plan based on a specific verbal commitment that we would receive dedicated one-on-one onboarding support to set up our WhatsApp retention flows. That commitment was made repeatedly before payment. After payment, it disappeared completely. No CSM was assigned for nearly two months. Flows were never set up. Every support request was bounced between teams with no resolution. We raised a formal refund request. AiSensy conducted their own internal investigation and confirmed in writing on June 22 that the delay in CSM assignment and inconsistent support was on their side, and that they would proceed with the refund. That was 17 days ago. Since then, five written and verbal commitments have been made and missed. The case has passed through six different people each one either pointing to someone else or giving a deadline they don't keep. Messages have been deleted from WhatsApp during an active dispute. This is not a one-off bad experience. Read the other 1-star reviews here the pattern is identical. Aggressive follow-up before payment. Zero accountability after. If you are a small business, please avoid AiSensy. The money and time you will lose is not worth it.

great app for whatsapp automation

the best WhatsApp automation tool, no hidden charges, very useful for follow-up