AiSensy ‑ WhatsApp Marketing

This app is fraud

The integration for abandon flow is great and very useful!!

Best Platform

Excellent app

One of the best platform for whatsapp marketing very easy to use , ihave worked with many platform but ai sensy dashboard is most convenient . totally recommend it . just one important feature is missing cod to prepaid conversion and dynamic product image , i hope we will have it soon .

its good

We've been using AiSensy with our Shopify store for over 1.5 years, and it has become an essential part of our customer communication and marketing workflow. From day one, the WhatsApp order confirmation messages have helped us provide a better customer experience by keeping customers informed instantly after they place an order. One of the biggest benefits for us has been the abandoned checkout automation. It has helped us recover a significant number of lost sales through timely WhatsApp reminders. Compared to traditional email reminders, customer engagement and response rates have been much better on WhatsApp. We also regularly use AiSensy for marketing campaigns, product launches, and promotional offers. The platform makes it easy to reach customers directly, and we've seen strong engagement from our WhatsApp campaigns. The Shopify integration has been reliable, and setting up automations is straightforward even for non-technical users. After using AiSensy for more than 1.5 years, we can confidently say that it has delivered real value to our business. If you're looking for a reliable WhatsApp marketing and automation solution for Shopify, AiSensy is a great choice. Highly recommended.

This is very cost effective and user friendly whatsapp automation tool to automate your business. I have been using it from quite some time and i find it very useful in growing business and getting profitability. I recommend using it.

Best and user friendly whatsapp marketing app.

certain messages disappear and are not visible. no way to transfer message history. poor customer support

Best app for template messages and flows

nice

Amazing experience, prompt support and user-friendly interface.

seems like its working. But we need better tech support.

We have a very good experience with Aisensy . There integration with Shopify is very smooth . We use them for all customer interaction and our very satisfied . The our very open to new ideas and make an effort to work on them too

not good

The overall experience has been extremely disappointing. The so-called “AI Chatbot” is nothing more than a set of rigid, templated responses and cannot genuinely be considered AI-driven. There is no real intelligence or adaptability in the system. Implementation was entirely left to us—we had to configure the workflows on our own by watching a series of videos, and when questions arose, there was no support available to assist us. Messages and inquiries went unanswered. We were explicitly told that a Relationship Manager would be assigned even under a prepaid 3-month plan, but this never happened. This was a clear misrepresentation. Overall, the software is poorly supported, misleadingly marketed, and not fit for businesses expecting a functional AI solution. Prospective users should proceed with caution before committing time or money to this platform.

WARNING: Worst App - Stay Away! This is the worst app I've ever used. If you're reading this, please don't make the payment no matter what. Zero Customer Support: They have absolutely no support. When you raise a ticket, they just send you a video and immediately close your ticket without actually solving your problem. They Frauded Me ₹8,000: I lost ₹8,000 to them. When I told my 4-5 D2C founder friends about this, they laughed loudly and said, "We also got cheated by them! Better Alternatives Exist: Just use Interakt or any other platform. Don't waste your money here. This is Fraud: They are running a fraud operation. If you still trust them after reading this message, consider yourself already trapped. Don't think "negative reviews happen to everyone" - in this case, EVERYONE is regretting their decision. You're welcome to join the club of regretful customers. My advice: RUN AWAY!

I paid ₹56,498 for a yearly plan but did not receive the service as required. They are refusing to refund the payment, even though I never started using their services. Beware before taking any service from this company