AiSensy ‑ WhatsApp Marketing for Shopify

AiSensy ‑ WhatsApp Marketing

Broadcast Abandoned Cart Recovery messages, Offers on WhatsApp
Rating
4.0
Feedback
46
Reviews
Chart
#4,636
Shopify

All reviews

1 / 5 Share
Aug. 13, 2025

Worst Onboarding Experience Ever – Avoid at All Costs I had the worst experience with AI Sense. Here’s the reality: They will onboard you very sweetly at first, without telling you the real key points you need to know upfront. Only after you pay does the drama begin. You’ll be asked to book a slot for onboarding and making your API live. Sounds organised, right? Wrong. When you join the meeting, there will already be multiple people on the same call. They’ll ask you to share your screen in front of everyone, so your information is visible to strangers — extremely unprofessional. Even worse, you can end up waiting up to 2 hours for your turn despite booking a slot. What’s the point of booking if it’s just a random queue? For any small query, they push you to another person, and you have to wait all over again. The process is painfully time-consuming, and no one takes ownership of helping you. They make the onboarding and go-live process a nightmare. You’re better off paying extra to a professional service than wasting time and energy chasing them after payment. And don’t expect a refund — even if it’s their fault for not explaining the full process before you pay. Their so-called “free trial” is another trap. You only get access to their dashboard (nothing functional), and to do anything, you must take a paid subscription. Save yourself the stress. Don’t fall for these unprofessional fools.

Store Using app Total reviews Average rating
Frolic Saga About 1 month 2 1.0
1 / 5 Share
July 7, 2025

I installed this app 10 days before but still not able to setup the Abandoned cart message, Order Confirmation Message, Whatsapp Live chat. i attended twice their english webinar. the presenter not replying to my question in chat and he is continuing to complete the webinar. so i booked one appointment with calendly today 11.00 am. The gentle man come and simply answered. this setup our chat team will support. when i contacted chat team on Divya have come after a very long time probably after 10 to 15 minutes. i said to her my problem. but she sent me 3 link how to setup. i said you install the setup through team viewer it will help and we will run our show. because earlier i used ck whatsapp they helped me in setting these messages. it was going well. Only for advanced chat bot i moved to ai sensy but since after 10 days even a simple messages are not setup. very hard to setup and find where the menus are. and so many errors are coming there is no proper answer for this. Finally i ended with this error message "Cannot read properties of undefined (reading '0')" still no one is coming for rescue. I have no other option than to move to my earlier whatsapp provider. Thank You. A.K Zaman Faritha.com cell : +919003522687 Madurai, India. email : [email protected]

Store Using app Total reviews Average rating
Faritha 12 days 7 3.3
5 / 5 Share
April 21, 2025

We’ve been using AiSensy for our business from 5 years and I must say, the experience has been incredible! A big shoutout to Gautam and Priyanshu for their consistent and timely support — they’ve always been just a message away, solving every issue with utmost professionalism and speed. Thanks to their help, we were able to set up and scale our WhatsApp automation smoothly. If you’re a business looking to engage customers and drive conversions through WhatsApp, I highly recommend AiSensy. Their platform is powerful, and the support team truly cares. Great work team — keep growing!

Store Using app Total reviews Average rating
GIFTILIYA 6 days 5 5.0
5 / 5 Share
April 15, 2025

very use full for business automate my notification

Store Using app Total reviews Average rating
Koshi Electronics 2 months 7 5.0
1 / 5 Share
April 6, 2025

very bad service

Store Using app Total reviews Average rating
Pionex Fab 29 days 4 4.0
Developer Reply

Hi, please share your concerns with us at [email protected] so that we can connect and resolve any issue that you are facing. We are always working towards. making your experience better. Regards, AiSensy Team

1 / 5 Share
Dec. 1, 2024

$1 one-time charge is a scam, they are charging this just to make you install the app, then they start to charge you more for each and every service you acquire

Store Using app Total reviews Average rating
AhmadShafayTextile 4 minutes 2 3.0
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